RingCentral vs Rogers Business Phone (2026): which should you pick?

Pick RingCentral if

• Fits if you want calls, fax, meetings and chat from one company on one bill
• Works for Microsoft Teams shops that want RingCentral calling inside Teams

Look elsewhere if

• Tight if you text customers a lot, with 25 texts a person a month on Core
• Pricey if you add the extras: AI Receptionist from $39, SMS Booster $25, Call Queues Booster $35
• Not for you if you want to try texting first, since it isn't in the free trial
• Tight if you want calls recorded automatically or logged in a CRM, as both need Advanced at $25
• Watch out: listed prices are for 1-5 users, they change for 6-100, and texting needs TCR registration that may carry fees

Pick Rogers Business Phone if

• Fits if you are a Canadian business already on Rogers internet
• Works for firms that want a handset included with Teams calling

Look elsewhere if

• Not for you if you can't sign a 3-year term, which the listed prices assume
• Pricey if you add Teams: $28.95 to $39.95 a seat
• Watch out: taxes are excluded, and installation is $30 a seat
• Watch out: Rogers says a 1.6% charge on card payments starts on 17 January 2027, except in Quebec

RingCentral

• The listed prices are for 1-5 users; the page switches to other prices for 6-100 users, and 100+ users must contact sales.
• Automatic call recording and CRM integrations need Advanced; Core records calls on demand only.
• Add-ons are extra: AI Receptionist from $39, Business SMS Booster $25 and Call Queues Booster $35, as shown on the pricing page.
• Texting needs TCR registration, which may carry fees, and is not available during the free trial.

Rogers Business Phone

• Prices carry no currency label on the page; Rogers is a Canadian carrier, so they are most likely Canadian dollars.
• The page says prices assume a 3-year term, are subject to change, and exclude taxes; regular rates apply after any promotion.
• An optional professional installation costs $30 per seat on Basic and Office, and the service needs an internet connection.
• Starting January 17, 2027, Rogers says it will add a 1.6% charge on credit card payments, except in Quebec.

RingCentral

Calling and numbers

Unlimited calling within the US and Canada. The plan includes one company number; each extra local or toll-free number costs $4.99 a month.

Business texting

Texts from the business number: 25 per user a month on Core, 100 on Advanced and 200 on Ultra and the bundle. SMS needs carrier (TCR) registration first.

Call menus and routing

Multi-level phone menus, call queues and rules by business hours or availability, managed for several locations from one admin portal.

Video meetings, chat and fax

The same app runs video meetings for up to 300 people, team messaging with file sharing, and fax from the business number.

AI assistant

Included at no extra cost: real-time call and meeting notes, transcription, meeting summaries, and help writing and translating messages.

AI Receptionist

Answers calls around the clock, handles FAQs, books appointments and routes callers to staff. An add-on starting at $39, included in the AI Customer Engagement Bundle.

Rogers Business Phone

Cloud PBX calling

Call routing to any device, voicemail to email, call forwarding, hunt groups and on-hold messages managed online.

Virtual receptionist and long distance

Every tier includes a virtual receptionist and calling within Canada and to the US.

Microsoft Teams calling

The Remote and Office tiers add Teams calling and collaboration tools, with multi-conference of up to 300 users.

Number keeping

Rogers says a current number can be kept, and current Rogers Business mobile plans can be rolled into Advantage Voice.

Bundles

Rogers lists savings of $15 a month per line when internet is bundled with business phone, and more with mobile plans.

RingCentral

• Core$20

  per user / month, billed annually ($30 billed monthly)

  Price for 1-5 users. Unlimited US and Canada calling, on-demand call recording, 100 toll-free minutes, 25 texts per user a month, 300-person meetings and MCP connectors.

• Advanced$25

  per user / month, billed annually ($35 billed monthly)

  Price for 1-5 users. Adds CRM integrations, multiple sites, automatic call recording, reports, 1,000 toll-free minutes and 100 texts per user a month.

• Ultra$35

  per user / month, billed annually ($45 billed monthly)

  Price for 1-5 users. Adds 10,000 toll-free minutes, 200 texts per user a month, RingCentral Webinar, historical and real-time insights and unlimited storage.

• AI Customer Engagement BundleCustom

  Everything in Ultra plus AI Receptionist, AI Conversation Expert call scoring and coaching, automatic call summaries and the SMS and call queue boosters.

Rogers Business Phone

• Advantage Voice Bundle with Internet$21.00

  per seat / month, 3-year term, with Business Internet

  Basic plan features plus an eligible 3-year Rogers Business Internet plan. Saves $5 a month per line in a bundle.

• Advantage Voice Basic$26.00

  per seat / month, 3-year term

  Handset included, CAN/US long distance and a virtual receptionist. Works with any internet connection.

• Advantage Voice Remote with Teams$28.95

  per seat / month

  Basic plus Microsoft Teams calling and collaboration. No handset, so it suits field staff.

• Advantage Voice Office with Teams$39.95

  per seat / month, 3-year term

  Basic plus Teams calling, with a handset. Quoted when financing the handset over 36 months.

RingCentral

• Annual discount

  Save up to 33% by paying annually

  The pricing page lists Core at $20 per user a month billed annually against $30 billed monthly, Advanced at $25 against $35, and Ultra at $35 against $45.

Rogers Business Phone

• Other savings

  Up to $200 activation credit

  Rogers lists up to $200 in credits when a 3-year Business Internet or Advantage WiFi plan is activated and bundled with Advantage Mobility or Advantage Voice.