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HelpDesk alternatives · Help Desks

HelpDesk alternatives with an iPhone and iPad app

The HelpDesk listing does not include an iPhone and iPad app. 30 of the 66 other help desk and live chat tools in this directory list an iPhone and iPad app.

HelpDesk is a paid product with a free trial, starting at $19 per user / month, billed yearly ($25 billed monthly). 12 of them are free or have a free plan.

30 tools · Listings checked up to Nov 12, 2026 · Where the facts come from

The 12 closest to HelpDesk

  1. Zendesk

    Ticketing, messaging, help center and AI agents for support teams

    • Zendesk starts at $19 per agent / month, billed annually ($25 billed monthly). HelpDesk starts at $19 per user / month, billed yearly ($25 billed monthly).
    • Only Zendesk lists iOS and Android apps.
    • Zendesk also covers reports and help center.
    • HelpDesk also covers shared inbox, sMS marketing and chatbots.
    Zendesk vs HelpDeskZendesk pricing and details

  2. Freshdesk

    Email ticketing help desk with a knowledge base and AI agents

    • Freshdesk starts at $19 per agent / month, billed annually. HelpDesk starts at $19 per user / month, billed yearly ($25 billed monthly).
    • Only Freshdesk lists iOS and Android apps.
    • Freshdesk also covers reports and help center.
    • HelpDesk also covers live chat, sMS marketing and chatbots.
    Freshdesk vs HelpDeskFreshdesk pricing and details

  3. Text by LiveChat

    Website chat, ticketing and an AI agent from the LiveChat team

    • Text by LiveChat starts at $19 per user / month, billed annually ($25 billed monthly). HelpDesk starts at $19 per user / month, billed yearly ($25 billed monthly).
    • Only Text by LiveChat lists macOS, Windows, iOS and Android apps.
    • HelpDesk also covers shared inbox, sMS marketing and chatbots.
    Text by LiveChat vs HelpDeskText by LiveChat pricing and details

  4. Tidio

    Live chat, ticketing and the Lyro AI agent priced by conversations

    • Tidio starts at $24.17 per month for 100 conversations, billed annually ($29 monthly). HelpDesk starts at $19 per user / month, billed yearly ($25 billed monthly).
    • Tidio has a free plan. HelpDesk does not, though it has a free trial.
    • Only Tidio lists macOS, Windows, iOS and Android apps.
    • HelpDesk also covers shared inbox, sMS marketing and chatbots.
    Tidio vs HelpDeskTidio pricing and details

  5. Gorgias

    Ecommerce help desk priced by tickets, with a paid-per-use AI agent

    • Gorgias starts at $10 per month for 50 tickets, billed monthly. HelpDesk starts at $19 per user / month, billed yearly ($25 billed monthly).
    • Only Gorgias lists iOS and Android apps.
    • Gorgias also covers reports and help center.
    • HelpDesk also covers shared inbox, sMS marketing and chatbots.
    Gorgias vs HelpDeskGorgias pricing and details

  6. BoldDesk

    Help desk with per-agent pricing or unlimited agents plus AI credits

    • BoldDesk starts at $35 per agent / month, billed annually ($40 billed monthly). HelpDesk starts at $19 per user / month, billed yearly ($25 billed monthly).
    • Only BoldDesk lists iOS and Android apps.
    • BoldDesk also covers reports, help center, whatsApp messaging and ticketing.
    • HelpDesk also covers shared inbox, sMS marketing and chatbots.
    BoldDesk vs HelpDeskBoldDesk pricing and details

  7. Intercom

    Helpdesk with live chat and the Fin AI agent priced per outcome

    • Intercom starts at $29 per seat / month, billed annually ($39 billed monthly). HelpDesk starts at $19 per user / month, billed yearly ($25 billed monthly).
    • Only Intercom lists iOS and Android apps.
    • Intercom also covers reports and help center.
    • HelpDesk also covers sMS marketing and chatbots.
    Intercom pricing and details

  8. Re:amaze

    Shared inbox help desk with live chat, FAQ and an AI agent

    • Re:amaze starts at $26.10 per team member / month, billed annually ($29 billed monthly). HelpDesk starts at $19 per user / month, billed yearly ($25 billed monthly).
    • Only Re:amaze lists iOS and Android apps.
    • Re:amaze also covers help center.
    • HelpDesk also covers sMS marketing and chatbots.
    Re:amaze pricing and details

  9. Olark

    Live chat for websites, with an optional flat-fee AI agent

    • Olark starts at $29 per agent / month. HelpDesk starts at $19 per user / month, billed yearly ($25 billed monthly).
    • Only Olark lists iOS and Android apps.
    • Olark also covers whatsApp messaging.
    • HelpDesk also covers shared inbox and help desk.
    Olark pricing and details

  10. HelpCrunch

    Live chat, shared inbox, chatbot and email in one platform

    • HelpCrunch starts at $12 per month for 1 team member, billed annually ($15 billed monthly). HelpDesk starts at $19 per user / month, billed yearly ($25 billed monthly).
    • Only HelpCrunch lists iOS and Android apps.
    • HelpCrunch also covers email campaigns, help center and popups.
    • HelpDesk also covers help desk and sMS marketing.
    HelpCrunch pricing and details

  11. JivoChat

    Live chat and messenger inbox with a free plan and paid add-on modules

    • JivoChat starts at $28 per agent / month, billed annually. HelpDesk starts at $19 per user / month, billed yearly ($25 billed monthly).
    • JivoChat has a free plan. HelpDesk does not, though it has a free trial.
    • Only JivoChat lists macOS, Windows, Linux, iOS and Android apps.
    • JivoChat also covers whatsApp messaging.
    JivoChat pricing and details

  12. Chatra

    Live chat with chatbots, email and social inboxes, now part of Brevo

    • Chatra starts at $25 per agent / month, billed yearly ($31 billed monthly). HelpDesk starts at $19 per user / month, billed yearly ($25 billed monthly).
    • Chatra has a free plan. HelpDesk does not, though it has a free trial.
    • Only Chatra lists iOS and Android apps.
    • HelpDesk also covers AI support agent and sMS marketing.
    Chatra pricing and details

18 more that list an iPhone and iPad app

All 30 in one table

Common questions

Which HelpDesk alternatives have an iPhone and iPad app?

Zendesk, Freshdesk, Text by LiveChat, Tidio, Gorgias, BoldDesk, Intercom, Re:amaze and 22 more list an iPhone and iPad app.

Does HelpDesk have an iPhone and iPad app?

The HelpDesk listing does not include an iPhone and iPad app. It lists Web.

Which of these help desk and live chat tools are free?

Tidio, JivoChat, Chatra, Zoho Desk, Crisp, Chatwoot, tawk.to, Smartsupp and 4 more are free or have a free plan.

When was this checked?

Each listing shows its own date. On this page they run from Oct 17, 2026 to Nov 12, 2026. Vendors change prices and plans without notice, so confirm on their site before you buy.

This page is built from the listings. A tool is here because its listing says so, and the order is how close each is to HelpDesk: the alternatives its listing names first, then the tools that share the most features with it.