Convirza vs Infinity (2026): which should you pick?
As of Nov 12, 2026, Convirza grades higher than Infinity: 2.4 against 1.6 out of 4.0.
Checked Nov 12, 2026 · graded Nov 12, 2026 by ToolGPA
Convirza grades higher on value for money and the free plan. They get the same grade on features, ease of use and platforms.
Price, platforms and features side by side. The table says where each price was read and when.
Convirza
Call tracking with AI call scoring, by app or API
Which one is for you
Pick Convirza if
- Fits if you run call tracking for a single business and want a low entry price
- Works for developers adding call scoring to their own product
Look elsewhere if
- Watch out: usage is metered: recording $0.08 a minute, numbers $3 a month, AI scoring from $0.02 a minute
- Watch out: App plan billing periods aren't stated on the page
- Tight if you stay on the free API plan: the $20 is one-time and 100 scored calls a month is the cap
- Pricey if you need white label on the App, which means Agency at $149
- Watch out: texts carry carrier fees and API plans draw usage from monthly credits
Pick Infinity if
- Fits if you are a UK or European marketer who wants one monthly fee, not per-call billing
- Works for multi-location brands that report calls by location
Look elsewhere if
- Pricey if you are small: Starter is £349 for 1,000 calls
- Watch out: each package has a call cap of 1,000, 5,000 or 10,000 a month
- Watch out: the AI Suite adds £200 on Starter and £1,000 on Growth
- Skip it if you need CRM on Growth, where it is an add-on
- Watch out: the page does not say whether the fee is billed monthly or annually
How we grade them
| 2.4GPAConvirzaFair | 1.6GPAInfinityWeak | |
|---|---|---|
| Value for money | BApp Starter is $29 a month, just under this category's cheaper quarter at $30, and Agency is $149. Recording is $0.08 a minute and numbers $3 a month on top. | D£349 a month for 1,000 calls is over $400, above this category's dearest tenth at $360. Growth is £1,495 and Pro £2,500. |
| Free plan and trial | CThe API Free plan gives $20 in one-time credits and 100 scored calls a month with no card. The App plans have no free tier. | FNo free plan and no trial on the pricing page. |
| Features | CTracking by campaign, recording, AI scoring, white label on Agency and API, MCP. App and API plans have different rates, and texting is per message. | CCalls tracked down to keyword, ad platform sync, API and webhooks. Call menus start at Growth, Smart Match at Pro, and CRM is a Growth add-on. |
| Ease of use | CNo store rating on record. You set up numbers, campaigns and integrations first. | CNo store rating on record. You set up numbers, sources and ad links. |
| Platforms and integrations | BWeb only, with integrations, an API, webhooks and an MCP connection to Claude or ChatGPT. | BWeb only, with Google Ads, Microsoft Advertising, Meta, GA4, an API and webhooks. |
| Best for | call tracking with a free tier for developers | UK call tracking at a flat monthly fee |
The GPA is the average of the five grades: an A is 4 points, an F is none. The full reasons are on each tool's page: Convirza and Infinity. How we grade
Price against what you get
Convirza starts at $29 a month and scores 2.3 out of 4 on features, ease of use and platforms. Infinity starts at about $467.62 a month and scores 2.3.
They score the same, and Convirza starts $438.62 a month lower. Of the other marketing reporting and call tracking tools on the chart, 1 scores higher than Convirza for less, and 11 score higher than Infinity for less.
Features, ease of use and platforms, averaged
What paid plans start at, a month (each step along is roughly double) →
- The best score at each price
- Has a free plan
- No free plan
Where they differ
At a glance
| Convirza | Infinity | |
|---|---|---|
| Pricing | Free plan | Paid |
| Starts at | $29 per month (App Starter) | £349 per month for 1,000 calls (£549 with the AI Suite) |
| Free plan | API Free plan: $20 in one-time credits and 100 free scored calls every month, with no card needed. | None |
| Free trial | None listed | None listed |
| Web | ||
| Made by | Convirza, Inc. | Infinity |
| Price read from | convirza.com | infinity.co |
| Checked | Nov 12, 2026 | Nov 12, 2026 |
Worth knowing
Convirza
- The page has App, API and Enterprise tabs with different plans and usage rates; both App and API plans are listed here.
- Usage is metered: App Starter records at $0.08 a minute and numbers cost $3 a month.
- API plans draw usage from monthly credits, and texts carry carrier fees.
- App plan billing periods are not stated on the page.
Infinity
- Prices are in pounds sterling, from the UK pricing page.
- Each package has a monthly call cap: 1,000, 5,000 or 10,000 calls.
- CRM integration and Smart Match are add-ons on Growth; Smart Voice is priced on application.
- The pricing page does not say whether the monthly fee is billed monthly or annually.
Key features
Convirza
- Call tracking by campaign
- Tracks and records calls by campaign, with reporting and integrations on the App plans.
- AI call scoring
- Standard scoring is $0.02 a minute and advanced QA scoring $0.03 a minute on the App Starter rates, with sentiment and topic add-ons.
- API and MCP
- API plans build tracking and scoring into your own product, and an MCP connection links Convirza to Claude or ChatGPT.
- White label
- Agency (App) and Pro (API) plans let agencies offer the service under their own brand.
- Texting
- SMS and MMS are billed per message on the App plans.
Infinity
- Call-to-campaign tracking
- Every package tracks calls down to campaign, channel and keyword and records every call.
- Ad platform integrations
- Google Ads, Microsoft Advertising, Meta and GA4 integrations are included on every package, along with an API and webhooks.
- AI Suite
- An optional version of each package that scores every call for intent and outcome.
- Smart Match
- Connects conversations to sales and revenue; included from Pro, available as an add-on on Growth.
- Call menus and whisper
- Call whisper, welcome messages and IVR call menus come with Growth and above.
Plans
Convirza
API Free$0
$20 in credits once, 100 free scored calls a month, AI voice agent, API and MCP.
API Pro$18
per month, billed yearly
$20 a month in credits, advanced AI call scoring, texting and white label.
API Scale$92
per month, billed yearly ($100 plan)
$105 in monthly credits, higher API limits. Other steps: $250, $500 and $1,000 plans.
App Starter$29
per month, billing basis not shown
For a single business: call tracking by campaign, recording, reporting and integrations.
App Agency$149
per month, billing basis not shown
Lower number and recording rates, white label, API and webhooks, priority support.
EnterpriseCustom
Priced to volume; includes a BAA for HIPAA workflows.
Infinity
Starter£349
per month for 1,000 calls
30 tracking numbers, 1 website and brand. With the AI Suite the price is £549 a month.
Growth£1,495
per month for 5,000 calls
250 tracking numbers, up to 10 locations or brands, call menus (IVR). £2,495 a month with the AI Suite.
Pro£2,500
per month for 10,000 calls
1,000 tracking numbers, up to 100 locations, Smart Match, Salesforce or HubSpot, and a customer success manager. £4,000 with the AI Suite.
EnterpriseCustom
Over 10,000 calls a month, 2,500+ tracking numbers, Smart Routing, professional services and Gold support.
Common questions
Which is cheaper, Convirza or Infinity?
As of Nov 12, 2026, Convirza is cheaper to start with: $29 a month, against about $467.62 a month for Infinity. Convirza starts at $29 per month (App Starter), and Infinity starts at £349 per month for 1,000 calls (£549 with the AI Suite).
Which has a free plan, Convirza or Infinity?
As of Nov 12, 2026, only Convirza has a free plan. Infinity does not.
More comparisons
How this page was made
- The verdict at the top follows a fixed rule. When both tools are in the same category and either is in our top three for it, the verdict follows that ranking: the higher-placed tool is our pick. The top three weigh who each tool suits as well as its grades, so a pick can go against the GPA. Otherwise the page does not pick one and says which grades higher: the higher GPA first; on a tie, the one with a free plan, then the one that starts cheaper in dollars a month, counted the same way for both; if they are still level, what the choice depends on.
- The grades are our own, from each tool’s review or report card. The GPA is their average.
- Prices, plans and platforms come from each tool’s listing. The table above says where each price was read and when.
- The differences and the answers to the questions are worked out from those listings.