Crazy Egg vs Inspectlet (2026): which should you pick?

Pick Crazy Egg if

• Fits if you want heatmaps and surveys for a small site and can start on the free plan
• Works for agencies, since domains and team members are unlimited

Look elsewhere if

• Skip it if you want recordings for free, because the free plan lists none
• Tight if you need A/B testing, since it starts on Plus at $99 a month
• Watch out: paid plans are billed annually and no monthly price is shown
• Watch out: hitting a monthly limit pauses data collection until the 1st
• Pricey if you outgrow the plans: extra heatmaps or recordings go through sales

Pick Inspectlet if

• Fits if you want to watch real visitor sessions on a small site
• Works for people who need replays and heatmaps without paying at first

Look elsewhere if

• Tight if you stay free: 1 month of storage, and the allowance is stated as 5,000 and 2,500 on different pages
• Pricey if you need more than 10,000 replays: it's $79 at 25,000
• Watch out: recording stops at the monthly limit until the cycle resets
• Watch out: targeting, API access and form analytics start at Growth, $149 a month

Crazy Egg

• Paid plans are billed annually; no monthly price is shown on the pricing page.
• The Free plan covers analytics, instant heatmaps and surveys; recordings, saved heatmap reports and A/B testing need a paid plan. No Free limits are stated.
• A/B testing, CTAs and error tracking are not on Starter.
• More heatmaps or recordings than a plan allows are add-ons that go through sales.

Inspectlet

• Recording stops at the monthly replay limit and resumes when the billing cycle resets.
• Targeting controls, API access and form analytics need Growth or higher.
• The plans page lists monthly prices only; annual billing is said to save 15%.
• Its FAQ says the free plan has 2,500 sessions a month, while the plan table says 5,000 replays.

Crazy Egg

Heatmap reports

Snapshots of how visitors click and scroll on a page, with the number of reports allowed each month set by the plan.

Session recordings

Videos of individual visits, sampled per domain at a rate you set, with storage of 6 months on Starter and 2 years above it.

A/B testing and CTAs

A/B tests and popup calls to action are included from Plus up, with targeting by device on Plus and more rules on higher plans.

Surveys and analytics

Unlimited website surveys, web analytics and conversion tracking with funnel reports are included on every plan at no extra charge.

AI analysis

Every plan lists AI analysis of heatmaps and recordings, and Pro and Enterprise add export of both to outside AI tools.

No overages

When a monthly limit is reached, data collection pauses until the 1st of the next month instead of billing extra.

Inspectlet

Session replay

Recordings of every mouse movement, scroll, click and keypress, filterable by visitor type, traffic source, pages and events.

Heatmaps

Eye-tracking, scroll and mouse-click heatmaps are included on every plan, including the free one.

Form analytics and funnels

Form analytics show where forms are abandoned; conversion funnels track steps. Funnels start at Micro, form analytics at Growth.

A/B testing and surveys

Run A/B tests against a monthly visitor quota and collect feedback with on-site surveys.

Error logging

JavaScript errors are caught automatically and can be matched to the sessions where they happened.

AI Insights and Ask AI

AI summaries of sessions, recommended sessions to watch, and plain-English questions. The free plan has limited daily AI Insights.

Crazy Egg

• Free$0

  per month, no credit card

  Web analytics, instant heatmaps, conversion analytics and website surveys; limits are not stated on the pages.

• Starter$29

  per month for 5,000 pageviews, billed annually

  5 heatmap reports, 50 recordings a month stored 6 months, unlimited domains and team members.

• Plus$99

  per month for 150,000 pageviews, billed annually

  75 heatmap reports, 1,000 recordings a month stored 2 years, plus A/B testing, CTAs and error tracking.

• Pro$249

  per month for 500,000 pageviews, billed annually

  100 heatmap reports, 5,000 recordings a month, broader A/B test targeting and export of heatmaps and recordings to AI.

• Enterprise$599

  per month for 1M pageviews, billed annually

  200 heatmap reports, 10,000 recordings a month, targeting by all audience segments and SAML single sign-on.

Inspectlet

• Free$0

  5,000 session replays a month, 3 websites, 1 month of storage, limited AI Session Insights.

• Micro$39

  per month for 10,000 session replays, billed monthly

  3 websites, 2 months of storage, conversion funnels and multi-user access.

• Startup$79

  per month for 25,000 session replays, billed monthly

  5 websites, 3 months of storage, and downloadable recordings.

• Growth$149

  per month for 50,000 session replays, billed monthly

  10 websites, 6 months of storage, targeting controls, API access and form analytics.

• Accelerate$299

  per month for 125,000 session replays, billed monthly

  20 websites and 12 months of storage, with the same feature set as Growth.

• EnterpriseCustom

  Higher volumes with phone support, custom services and 24 months of storage.

Crazy Egg

• Nonprofit

  Nonprofit and education discounts

  The pricing FAQ says Crazy Egg offers discounts to nonprofits and education; terms are not published and are quoted through sales.

Inspectlet

• Annual discount

  Save 15% with annual billing

  The plans page offers an Annually option labelled Save 15% against the monthly prices listed.