ProvenExpert vs Trustpilot (2026): which should you pick?
As of Nov 13, 2026, ProvenExpert grades higher than Trustpilot: 2.4 against 2.2 out of 4.0.
Checked Oct 18, 2026 and Nov 13, 2026 · graded Oct 18, 2026 and Nov 13, 2026 by ToolGPA
ProvenExpert grades higher on value for money. They get the same grade on the free plan, features, ease of use and platforms.
Price, platforms and features side by side. The table says where each price was read and when.
ProvenExpert
Review profiles, surveys and Google star ratings for businesses
Trustpilot
Business reviews on Trustpilot's public site, with paid invite plans
Which one is for you
Pick ProvenExpert if
- Fits if you run a service business that wants a public review page
- Works for businesses that collect reviews in several languages
Look elsewhere if
- Tight if you're staying free: 10 reviews displayed and only 1 review a month
- Pricey if you go beyond Basic: $79.99 on Plus, $149.99 on Premium, on a one-year term
- Watch out: annual contracts run one year, with notice due two weeks before it ends
- Watch out: prices exclude sales tax, and the Enterprise Suite has no price listed
Pick Trustpilot if
- Fits if your customers already look businesses up on Trustpilot
- Works for small firms that send under 50 review invitations a month
Look elsewhere if
- Pricey if you're a small shop, as paid plans start at $99 a month for a year, paid upfront
- Not for you if you want to pay month to month, as contracts run 12 months
- Tight if you sell on several country domains, as each one is priced separately
- Watch out: listed prices are starting points, and the quote depends on traffic, business size and revenue
- Watch out: product and location reviews are paid add-ons, and the API is only on Premium and Enterprise
How we grade them
| 2.4GPAProvenExpertFair | 2.2GPATrustpilotFair | |
|---|---|---|
| Value for money | CBasic is $39.99 a month on a one-year term, or $49.99 monthly. The category's middle is $29 and the dearer quarter starts at $95. | DStarter is $99 a month per domain, paid upfront on a 12-month contract, for 100 invitations, and only for small businesses up to $5M in revenue. A shop with 300 orders a month needs Plus at $319 to invite everyone. Set against its listed rivals, that's the dear end. |
| Free plan and trial | CFree displays 10 reviews and 5 active surveys, with 1 review a month. Extra reviews are billed per review. A 30-day Premium trial is also offered. | CA free account keeps your profile, lets you reply to and flag reviews, and sends 50 invitations a month, with 1 widget and 1 user. Your TrustScore stays whether you pay or not. But a busy shop hits 50 fast, and the 14-day trial is of Plus. |
| Features | BProfile, surveys, Google stars, platform integrations, fake-review protection and an API on Plus. Video and photo reviews are paid options. | BThe whole job for company reviews: a public profile and TrustScore, automated invitations, QR codes, TrustBox widgets, replies and flagging, insights and benchmarks. Product and location reviews are paid add-ons, and AI-assisted replies are Enterprise only. |
| Ease of use | CNo rating on record, and surveys and profiles take some setting up. | CNo store rating on record. You claim the profile, connect invitations to your store or CRM and add widgets to your site, and the paid plans are quoted on your traffic and revenue. |
| Platforms and integrations | BWeb, with Google and Yelp connections and an API on Plus and above. | BWeb, with Shopify, Salesforce, HubSpot, Klaviyo, Dotdigital, Adobe Commerce, BigCommerce and AfterShip, and all integrations on Plus. The API is an add-on on Premium and Enterprise only. No phone or desktop app is listed. |
| Best for | a public review profile with star ratings in Google | a public review profile shoppers already know |
The GPA is the average of the five grades: an A is 4 points, an F is none. The full reasons are on each tool's page: ProvenExpert and Trustpilot. How we grade
Price against what you get
ProvenExpert starts at $39.99 a month and scores 2.7 out of 4 on features, ease of use and platforms. Trustpilot starts at $99 a month and scores 2.7.
They score the same, and ProvenExpert starts $59.01 a month lower. Of the other customer review tools on the chart, none scores higher than ProvenExpert for less, and none scores higher than Trustpilot for less.
Features, ease of use and platforms, averaged
What paid plans start at, a month (each step along is roughly double) →
- The best score at each price
- Has a free plan
- No free plan
Where they differ
- ProvenExpert also covers surveys and qR codes.
- Trustpilot also covers reports.
At a glance
| ProvenExpert | Trustpilot | |
|---|---|---|
| Pricing | Free plan | Free plan |
| Starts at | $39.99 per month on a one-year term ($49.99 on a monthly plan) | $99 per domain / month and up, billed annually |
| Free plan | 10 ProvenExpert reviews displayed, 5 active surveys and 1 profile language. | Free account: claim your profile page, 50 automated review invitations a month, reply to and flag reviews, 1 widget, 1 QR code and 1 user. |
| Free trial | 30-day trial of the Premium plan | 14-day free trial of the Plus plan |
| Web | ||
| Made by | Expert Systems AG | Trustpilot |
| Price read from | provenexpert.com | business.trustpilot.com |
| Checked | Nov 13, 2026 | Oct 18, 2026 |
Worth knowing
ProvenExpert
- Prices exclude sales tax. Annual contracts run a one-year minimum term, with notice due two weeks before it ends.
- The free plan displays 10 reviews and includes 1 review a month; extra reviews cost $2, $1 or $0.50 each by volume.
- Video and photo reviews and AI review insights are paid options on Basic and Plus, priced in euros.
- The page also names an Enterprise Suite, which has no price listed on it.
Trustpilot
- Paid plans are 12-month contracts paid upfront, and each domain is priced separately.
- Prices are starting points: the quote depends on site traffic, business size and annual revenue.
- Product and location reviews are paid add-ons, and API access is an add-on only on Premium and Enterprise.
- The free plan stops at 50 invitations a month until the next month or an upgrade.
Key features
ProvenExpert
- Public review profile
- Each account gets a ProvenExpert profile that collects its reviews, can be indexed by Google and shows a rating seal.
- Surveys and invitations
- Surveys can be sent by email, personal link, access code, invitation card, QR code or an NFC and QR review stand.
- Google star ratings
- A Google stars code for the website, and stars on the ProvenExpert profile, are listed in the feature table.
- Review platform integrations
- Reviews from other platforms, such as Yelp, can be bundled into the one profile; the number allowed rises with the plan.
- Video and photo reviews, AI insights
- Included on Premium and offered as paid options on Basic and Plus, at 199.99 and 299.99 euros a year.
- Fake-review protection and API
- The feature table lists protection against fake reviews and a ProvenExpert API.
Trustpilot
- Public profile and TrustScore
- Reviews live on the business's profile page on Trustpilot's consumer site, with a TrustScore that stays there even if the business stops paying.
- Review invitations
- Sends automated invitations after a purchase or service, from 50 a month free to 1,000 on Premium, plus QR codes and, from Plus, an in-app review collector.
- TrustBox widgets
- Website widgets that show the TrustScore, star ratings and testimonials, from 1 on the free plan to 21 or more on Premium and Enterprise.
- Product and location reviews
- Add-ons on the paid plans for reviews of individual products, with SEO-friendly widgets, and for reviews of each physical location.
- Insights and AI replies
- TrustScore insights, topic and sentiment reports and competitor benchmarks on higher plans; Enterprise adds AI-assisted replies and custom dashboards.
Plans
ProvenExpert
Free$0
10 reviews displayed, 5 active surveys, 1 profile language and 1 review a month; extra reviews are billed per review.
Basic$39.99
per month on a 1-year term ($49.99 on a monthly plan)
50 reviews displayed, 25 surveys, 2 languages and 3 review-platform integrations. $359.88 if paid a year ahead.
Plus$79.99
per month on a 1-year term ($99.99 on a monthly plan)
250 reviews displayed, 50 surveys, 3 languages, 5 platform integrations and the API. $599.88 if paid a year ahead.
Premium$149.99
per month on a 1-year term ($199.99 on a monthly plan)
Unlimited reviews, surveys, languages and integrations, with video and photo reviews and AI review insights. $1,199.88 if paid a year ahead.
Trustpilot
Free$0
50 review invitations a month, replies to reviews, 1 TrustBox widget, 1 QR code collector and 1 user.
Starter$99
per domain / month and up, billed annually
100 invitations a month, 2 widgets, 1 user and 1 domain. Only for new small businesses with up to $5M in revenue.
Plus$319
per domain / month and up, billed annually
300 invitations a month, 10 widgets, 3 users, up to 3 domains, all integrations and a branded profile page.
Premium$799
per domain / month and up, billed annually
1,000 invitations a month, 21 widgets, 10 users, a customer success manager and fuller insights. Sold through a demo.
EnterpriseCustom
Unlimited invitations, 1,000 users, SSO, AI-assisted replies, custom dashboards and invitation tools, priced by sales.
Ways to pay less
ProvenExpert
- Annual discount
Save up to 50% when paying a year ahead
Paying a year in advance costs $359.88 for Basic, $599.88 for Plus and $1,199.88 for Premium, against the monthly-plan rate over twelve months.
Trustpilot
No public discounts listed.
Common questions
Which is cheaper, ProvenExpert or Trustpilot?
As of Nov 13, 2026, ProvenExpert is cheaper to start with: $39.99 a month, against $99 a month for Trustpilot. ProvenExpert starts at $39.99 per month on a one-year term ($49.99 on a monthly plan), and Trustpilot starts at $99 per domain / month and up, billed annually.
Which has a free plan, ProvenExpert or Trustpilot?
As of Nov 13, 2026, both ProvenExpert and Trustpilot have a free plan.
More comparisons
How this page was made
- The verdict at the top follows a fixed rule. When both tools are in the same category and either is in our top three for it, the verdict follows that ranking: the higher-placed tool is our pick. The top three weigh who each tool suits as well as its grades, so a pick can go against the GPA. Otherwise the page does not pick one and says which grades higher: the higher GPA first; on a tie, the one with a free plan, then the one that starts cheaper in dollars a month, counted the same way for both; if they are still level, what the choice depends on.
- The grades are our own, from each tool’s review or report card. The GPA is their average.
- Prices, plans and platforms come from each tool’s listing. The table above says where each price was read and when.
- The differences and the answers to the questions are worked out from those listings.