GatherUp vs ProvenExpert (2026): which should you pick?
As of Nov 13, 2026, GatherUp and ProvenExpert share a 2.4 GPA, and only ProvenExpert has a free plan.
Checked Nov 9, 2026 and Nov 13, 2026 · graded Oct 18, 2026 and Nov 13, 2026 by ToolGPA
They get the same grade on all five counts.
Price, platforms and features side by side. The table says where each price was read and when.
GatherUp
Review requests, NPS surveys and review monitoring per location
ProvenExpert
Review profiles, surveys and Google star ratings for businesses
Which one is for you
Pick GatherUp if
- Fits if you want NPS scores and review requests in one flow
- Works for multi-location businesses that want a set price per location, from $60 down to $25
Look elsewhere if
- Pricey if you're one small shop, as the floor is $99 a month on a yearly bill, or $124 monthly
- Tight if you text a lot, as each location gets 300 texts a month
- Skip it if you want listings or fake-review tools included, as Listings Hub is $40 and Review Defense is sold separately
- Not for you if you want a free plan, as there's only a 14-day trial
- Watch out: agency and white-label pricing is by quote only, and Multi Location is sold through a demo
Pick ProvenExpert if
- Fits if you run a service business that wants a public review page
- Works for businesses that collect reviews in several languages
Look elsewhere if
- Tight if you're staying free: 10 reviews displayed and only 1 review a month
- Pricey if you go beyond Basic: $79.99 on Plus, $149.99 on Premium, on a one-year term
- Watch out: annual contracts run one year, with notice due two weeks before it ends
- Watch out: prices exclude sales tax, and the Enterprise Suite has no price listed
How we grade them
| 2.4GPAGatherUpFair | 2.4GPAProvenExpertFair | |
|---|---|---|
| Value for money | CSmall Business is $99 a month billed yearly ($124 monthly) for one location, with 300 texts and 3,000 emails a month. Set against its listed rivals, the local review tools, that's the middle. Two to ten locations are $60 each, and Listings Hub is $40 on top. | CBasic is $39.99 a month on a one-year term, or $49.99 monthly. The category's middle is $29 and the dearer quarter starts at $95. |
| Free plan and trial | CNo free plan. There's a 14-day free trial, and the listing doesn't say whether it needs a card. Enough to send a first batch of requests, not to stay on. | CFree displays 10 reviews and 5 active surveys, with 1 review a month. Extra reviews are billed per review. A 30-day Premium trial is also offered. |
| Features | BThe whole job: email and text requests with QR codes, NPS surveys, monitoring of 100+ review sites, AI replies, topic tags, widgets, a pop-up and automatic social sharing. Fake-review defense and listings on 125 directories are add-ons. | BProfile, surveys, Google stars, platform integrations, fake-review protection and an API on Plus. Video and photo reviews are paid options. |
| Ease of use | CNo store rating on record. You load customers or connect a system, set up the request and survey flow, and choose widgets. Multi-location and agency setups go through a demo. | CNo rating on record, and surveys and profiles take some setting up. |
| Platforms and integrations | BWeb, with Salesforce, Mailchimp, Constant Contact, QuickBooks Online, Google Sheets, Zapier, Toast and athenahealth, plus an API. No phone or desktop app is listed. | BWeb, with Google and Yelp connections and an API on Plus and above. |
| Best for | review requests with NPS surveys per location | a public review profile with star ratings in Google |
The GPA is the average of the five grades: an A is 4 points, an F is none. The full reasons are on each tool's page: GatherUp and ProvenExpert. How we grade
Price against what you get
GatherUp starts at $99 a month and scores 2.7 out of 4 on features, ease of use and platforms. ProvenExpert starts at $39.99 a month and scores 2.7.
They score the same, and ProvenExpert starts $59.01 a month lower. Of the other customer review tools on the chart, none scores higher than GatherUp for less, and none scores higher than ProvenExpert for less.
Features, ease of use and platforms, averaged
What paid plans start at, a month (each step along is roughly double) →
- The best score at each price
- Has a free plan
- No free plan
Where they differ
- GatherUp also covers reports.
- ProvenExpert also covers qR codes.
At a glance
| GatherUp | ProvenExpert | |
|---|---|---|
| Pricing | Free trial | Free plan |
| Starts at | $99 per month for 1 location, billed annually ($124 monthly) | $39.99 per month on a one-year term ($49.99 on a monthly plan) |
| Free plan | None | 10 ProvenExpert reviews displayed, 5 active surveys and 1 profile language. |
| Free trial | 14-day free trial | 30-day trial of the Premium plan |
| Web | ||
| Made by | GatherUp | Expert Systems AG |
| Price read from | gatherup.com | provenexpert.com |
| Checked | Nov 9, 2026 | Nov 13, 2026 |
Worth knowing
GatherUp
- There is no free plan; after the 14-day trial the cheapest plan is $99 a month on annual billing.
- Each location gets up to 300 SMS and 3,000 email credits a month.
- Listings Management is an add-on at $40 per location a month, and Review Defense is sold separately, annual only, at $45, $125 or $300 per location a month.
- Agency pricing and white-label options are by quote only.
ProvenExpert
- Prices exclude sales tax. Annual contracts run a one-year minimum term, with notice due two weeks before it ends.
- The free plan displays 10 reviews and includes 1 review a month; extra reviews cost $2, $1 or $0.50 each by volume.
- Video and photo reviews and AI review insights are paid options on Basic and Plus, priced in euros.
- The page also names an Enterprise Suite, which has no price listed on it.
Key features
GatherUp
- Email and SMS review requests
- Up to 300 SMS and 3,000 email requests per location each month, with QR codes, custom feedback links and customer uploads.
- NPS and surveys
- Asks customers a Net Promoter Score question and other survey questions before or alongside the review request.
- Review monitoring and AI replies
- Monitors 100+ review sites, writes replies with AI, lets you respond in the app and tags reviews by topic and keyword.
- Widgets and social sharing
- Review widgets and a badge for your site, a conversion pop-up and automatic posting of good reviews to social media.
- Review Defense
- An add-on in three plans that flags suspicious or fake reviews, watches competitors and helps dispute fraudulent ones.
- Listings Hub
- An add-on that syncs business details to 125 directories, including Google, Apple Maps, Yelp and Facebook.
ProvenExpert
- Public review profile
- Each account gets a ProvenExpert profile that collects its reviews, can be indexed by Google and shows a rating seal.
- Surveys and invitations
- Surveys can be sent by email, personal link, access code, invitation card, QR code or an NFC and QR review stand.
- Google star ratings
- A Google stars code for the website, and stars on the ProvenExpert profile, are listed in the feature table.
- Review platform integrations
- Reviews from other platforms, such as Yelp, can be bundled into the one profile; the number allowed rises with the plan.
- Video and photo reviews, AI insights
- Included on Premium and offered as paid options on Basic and Plus, at 199.99 and 299.99 euros a year.
- Fake-review protection and API
- The feature table lists protection against fake reviews and a ProvenExpert API.
Plans
GatherUp
Small Business$99
per month for 1 location, billed annually ($124 monthly)
One location with up to 300 SMS and 3,000 email credits a month, review monitoring, NPS surveys, AI replies and widgets.
Multi Location$60
per location / month, billed annually ($75 monthly)
For 2 to 10 locations; the rate falls with volume, to $25 per location at 101+ on annual billing. Sold through a demo.
AgencyCustom
White-label reputation software for agencies to resell to clients, priced by quote.
ProvenExpert
Free$0
10 reviews displayed, 5 active surveys, 1 profile language and 1 review a month; extra reviews are billed per review.
Basic$39.99
per month on a 1-year term ($49.99 on a monthly plan)
50 reviews displayed, 25 surveys, 2 languages and 3 review-platform integrations. $359.88 if paid a year ahead.
Plus$79.99
per month on a 1-year term ($99.99 on a monthly plan)
250 reviews displayed, 50 surveys, 3 languages, 5 platform integrations and the API. $599.88 if paid a year ahead.
Premium$149.99
per month on a 1-year term ($199.99 on a monthly plan)
Unlimited reviews, surveys, languages and integrations, with video and photo reviews and AI review insights. $1,199.88 if paid a year ahead.
Ways to pay less
GatherUp
- Annual discount
Save 20% with annual billing
GatherUp's pricing page offers 20% off on annual billing: Small Business is $99 a month billed annually against $124 billed monthly.
ProvenExpert
- Annual discount
Save up to 50% when paying a year ahead
Paying a year in advance costs $359.88 for Basic, $599.88 for Plus and $1,199.88 for Premium, against the monthly-plan rate over twelve months.
Common questions
Which is cheaper, GatherUp or ProvenExpert?
As of Nov 13, 2026, ProvenExpert is cheaper to start with: $39.99 a month, against $99 a month for GatherUp. GatherUp starts at $99 per month for 1 location, billed annually ($124 monthly), and ProvenExpert starts at $39.99 per month on a one-year term ($49.99 on a monthly plan).
Which has a free plan, GatherUp or ProvenExpert?
As of Nov 13, 2026, only ProvenExpert has a free plan. GatherUp does not, though it has a free trial.
More comparisons
How this page was made
- The verdict at the top follows a fixed rule. When both tools are in the same category and either is in our top three for it, the verdict follows that ranking: the higher-placed tool is our pick. The top three weigh who each tool suits as well as its grades, so a pick can go against the GPA. Otherwise the page does not pick one and says which grades higher: the higher GPA first; on a tie, the one with a free plan, then the one that starts cheaper in dollars a month, counted the same way for both; if they are still level, what the choice depends on.
- The grades are our own, from each tool’s review or report card. The GPA is their average.
- Prices, plans and platforms come from each tool’s listing. The table above says where each price was read and when.
- The differences and the answers to the questions are worked out from those listings.