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Bik vs SleekFlow (2026): which should you pick?

As of Nov 13, 2026, SleekFlow grades higher than Bik: 2.2 against 1.4 out of 4.0.

Checked Oct 18, 2026 and Nov 13, 2026 · graded Oct 18, 2026 and Nov 13, 2026 by ToolGPA

SleekFlow grades higher on the free plan, features and platforms. They get the same grade on value for money and ease of use.

Price, platforms and features side by side. The table says where each price was read and when.

Bik

AI CRM for online stores: WhatsApp, Instagram and helpdesk

From $350/mo

SleekFlow

Shared inbox and AI agents for WhatsApp, social chats, SMS and email

Free trial · from $49/mo

Which one is for you

Pick Bik if

  • Fits if you run a Shopify-type store with real WhatsApp volume and a budget for it
  • Works for teams that want helpdesk and campaigns in the same tool

Look elsewhere if

  • Pricey if you're small: $350 a month is where it starts
  • Not for you if you want to try first, as there's no trial or free plan
  • Watch out: both plans stop at 10,000 contacts, and the next step has no published price
  • Tight if you need role-based access control, which isn't on Growth
  • Watch out: Meta's WhatsApp message fees aren't on the pricing page

Pick SleekFlow if

  • Fits if your customers are split across WhatsApp, Instagram, SMS and email
  • Works for retail and service businesses in Asia and Latin America that sell over WhatsApp

Look elsewhere if

  • Pricey if your list is big, as every 100 active contacts past the plan costs $20
  • Not for you if you want broadcasts on the cheapest plan, as they start on Pro
  • Skip it if you need HubSpot on a budget, as it starts on Premium at $279 a month, and Salesforce is Enterprise only
  • Watch out: a WhatsApp number costs $15 a month to host, and messages and calls are billed per the rate card
  • Tight if you want a person on support chat, which starts on Premium; other plans get AI chat and email

How we grade them

1.4GPABikWeak2.2GPASleekFlowFair
Value for money
D$350 a month for Growth and $499 for Scale, both capped at 10,000 contacts. That's well above the $149 where this category's dearest tenth begins.
DBroadcasts start on Pro at $109 a month billed yearly for 500 active contacts, and each extra 100 is $20, so messaging 1,000 customers a month comes to $209. That's near the dear end even against its WhatsApp rivals, and the $15 WhatsApp number fee and message charges come on top.
Free plan and trial
FNo free plan and no trial on the pricing page.
CNo free plan, but a 7-day free trial of Pro with 500 monthly active contacts and no credit card. Short, but enough to plug in a channel and look around.
Features
CJourneys, helpdesk, AI agents, a customer data platform and several WhatsApp numbers. Growth has 1 workspace and 20 automations, and WhatsApp message fees from Meta aren't shown.
BThe whole job across WhatsApp, Instagram, Messenger, TikTok, SMS, Telegram, Viber, email and calls, plus AI agents, broadcasts, a flow builder and contact records with lifecycle stages.
Ease of use
CNo store rating on record. It connects to a store and needs journeys and automations built before it does anything.
CNo App Store rating on record. Each channel needs connecting, then there are flows and AI agents to build, and an active-contact count to watch.
Platforms and integrations
CWeb only, with Shopify and Google Sheets listed. No phone or desktop app is on record.
BWeb, iPhone and Android, with Shopify, Zapier, Make and API access from Pro, and Stripe payment links. HubSpot and Zoho start on Premium and Salesforce on Enterprise, and there's no desktop app, which an A needs.
Best forWhatsApp and Instagram messaging for online storesone inbox for WhatsApp, social, SMS and email

The GPA is the average of the five grades: an A is 4 points, an F is none. The full reasons are on each tool's page: Bik and SleekFlow. How we grade

Price against what you get

Bik starts at $350 a month and scores 2.0 out of 4 on features, ease of use and platforms. SleekFlow starts at $49 a month and scores 2.7.

SleekFlow scores higher and starts $301 a month lower. Of the other SMS and chat marketing tools on the chart, 40 score higher than Bik for less, and none scores higher than SleekFlow for less.

Features, ease of use and platforms, averaged

D1.0C2.0B3.0A4.0$5$10$20$50$100$200$500More for lessCosts more, scores moreCosts less, scores lessCosts more, scores lessBikSleekFlow

What paid plans start at, a month (each step along is roughly double) →

  • The best score at each price
  • Has a free plan
  • No free plan
The full chart of SMS and chat marketing tools, and the best at every price

Where they differ

  • Bik also covers help desk and chatbots.
  • SleekFlow also covers AI support agent.
In commonWebShared inboxMarketing automationWhatsApp messaging

At a glance

BikSleekFlow
PricingPaidFree trial
Starts at$350 per month for up to 10,000 contacts$49 per month for up to 3 seats, billed annually ($69 billed monthly)
Free planNoneNone
Free trialNone listed7-day free trial of Pro with 500 monthly active contacts, no credit card required
Web
iOS
Android
Made byBIKSleekFlow Technologies Limited
Price read frombik.aisleekflow.io
CheckedNov 13, 2026Oct 18, 2026

Worth knowing

Bik

  • There is no free plan or free trial on the pricing page; the entry plan is $350 a month.
  • Both listed plans stop at 10,000 contacts; larger lists need the Custom plan, which has no published price.
  • Role-based access control is not on Growth, which also has 1 workspace and 20 automations.
  • WhatsApp message fees charged by Meta are not shown on the pricing page.

SleekFlow

  • WhatsApp numbers cost $15 a month to host and SMS or VoIP numbers $1, and messages and calls are billed per SleekFlow's rate card on top of the plan.
  • Past the plan's allowance, 100 more active contacts are added at $20 each time; extra seats cost $15 on Essential, $25 on Pro and Premium and $29 on Enterprise.
  • HubSpot, Zoho, webhooks and role-based access start at Premium; Salesforce is Enterprise only.
  • Human chat support in office hours starts at Premium; other plans get AI chat support and email.

Key features

Bik

Multichannel journeys and campaigns
Build journeys, drip campaigns and broadcasts across channels, with RFM segments and dynamic variables.
Helpdesk
A helpdesk with custom inboxes, canned responses and support routing and assignment sits beside the marketing tools.
AI agents and assist
Pick from prebuilt AI commerce agents or build your own, with AI summaries, replies and translation in the helpdesk. Usage draws on monthly AI credits.
Customer data platform
Customer 360 profiles and retargeting automations, with website widgets and Click-to-WhatsApp ad integration.
Multiple WhatsApp numbers
Every plan can connect more than one WhatsApp number, alongside webhook and Google Sheets connections.
Reporting and security
Node-level analytics, advanced reporting and two-factor authentication on all plans; role-based access from Scale.

SleekFlow

One inbox for chats, email and calls
WhatsApp, Instagram, Messenger, TikTok, SMS, Telegram, Viber, Gmail and Outlook email and VoIP calls in one inbox, on the web and in the mobile app.
AI agents
From Pro, AI agents answer from your knowledge base and hand over to a person. On Premium they can act in other systems, such as updating orders or bookings.
Broadcast campaigns
Bulk messages to segments from Pro, sent from the web or the app. Message fees are charged separately by template, country and volume.
Flow Builder
No-code automations from Pro, with a cap on active flows that rises by plan; Premium adds HTTP request and webhook steps.
Contacts and lifecycle stages
Each conversation links to a contact record with lifecycle stage, owner and purchase history, shown on a kanban board, with custom objects on every plan.
Sales tools
WhatsApp catalog, Stripe payment links and Shopify, with Facebook Lead Ads and TikTok Instant Forms for capturing leads from ads.

Plans

Bik

  • Growth$350

    per month for up to 10,000 contacts

    10 helpdesk users, 20 automations, 1 workspace and 2,000 BIK AI credits. Price rises with contacts; not shown.

  • Scale$499

    per month for up to 10,000 contacts

    25 helpdesk users, 50 automations, 3 workspaces, 5,000 AI credits and role-based access control.

  • CustomCustom

    Contacts as required, unlimited automations, volume pricing and a dedicated success manager; sold through sales.

SleekFlow

  • Essential$49

    per month for up to 3 seats, billed annually ($69 billed monthly)

    Shared inbox with 5 channels, unlimited active contacts, AI co-pilot and simple automations. Rolling out by country and booked through a demo.

  • Pro$109

    per month for up to 500 contacts, billed annually ($139 monthly)

    10 users, AI agents, broadcasts, the flow builder, Shopify, Zapier and Make, and API access. Counts monthly active contacts; each extra 100 costs $20.

  • Premium$279

    per month for up to 1,000 contacts, billed annually ($349 monthly)

    10 users. Adds HubSpot and Zoho, webhooks, role-based access, multiple workspaces, deeper analytics and 60-day onboarding. Extra contacts $20 per 100.

  • EnterpriseCustom

    Custom contacts and seats, Salesforce, PII masking, chat export, SLAs and a customer success manager.

Ways to pay less

Bik

No public discounts listed.

SleekFlow

  • Annual discount

    Save up to 20% with yearly billing

    SleekFlow's pricing page says yearly billing saves up to 20%: Essential is $588 a year against $828 billed monthly, Pro $1,308 against $1,668.

Common questions

Which is cheaper, Bik or SleekFlow?

As of Nov 13, 2026, SleekFlow is cheaper to start with: $49 a month, against $350 a month for Bik. Bik starts at $350 per month for up to 10,000 contacts, and SleekFlow starts at $49 per month for up to 3 seats, billed annually ($69 billed monthly).

Which has a free plan, Bik or SleekFlow?

As of Nov 13, 2026, neither Bik nor SleekFlow has a free plan. SleekFlow has a free trial.

Which platforms do Bik and SleekFlow run on?

As of Nov 13, 2026, only SleekFlow lists iOS and Android apps. Both list a web app. A platform missing from a listing is one its maker's pages did not mention.

More comparisons

How this page was made

  • The verdict at the top follows a fixed rule. When both tools are in the same category and either is in our top three for it, the verdict follows that ranking: the higher-placed tool is our pick. The top three weigh who each tool suits as well as its grades, so a pick can go against the GPA. Otherwise the page does not pick one and says which grades higher: the higher GPA first; on a tie, the one with a free plan, then the one that starts cheaper in dollars a month, counted the same way for both; if they are still level, what the choice depends on.
  • The grades are our own, from each tool’s review or report card. The GPA is their average.
  • Prices, plans and platforms come from each tool’s listing. The table above says where each price was read and when.
  • The differences and the answers to the questions are worked out from those listings.
How we review and grade