Bik vs Interakt (2026): which should you pick?
As of Nov 13, 2026, Interakt grades higher than Bik: 2.6 against 1.4 out of 4.0.
Checked Oct 18, 2026 and Nov 13, 2026 · graded Oct 18, 2026 and Nov 13, 2026 by ToolGPA
Interakt grades higher on value for money, the free plan, features and platforms. They get the same grade on ease of use.
Price, platforms and features side by side. The table says where each price was read and when.
Interakt
WhatsApp and Instagram marketing, inbox and chatbots for Indian brands
Which one is for you
Pick Bik if
- Fits if you run a Shopify-type store with real WhatsApp volume and a budget for it
- Works for teams that want helpdesk and campaigns in the same tool
Look elsewhere if
- Pricey if you're small: $350 a month is where it starts
- Not for you if you want to try first, as there's no trial or free plan
- Watch out: both plans stop at 10,000 contacts, and the next step has no published price
- Tight if you need role-based access control, which isn't on Growth
- Watch out: Meta's WhatsApp message fees aren't on the pricing page
Pick Interakt if
- Fits if you run an Indian Shopify or WooCommerce store and sell over WhatsApp
- Works for teams who want unlimited agents on one WhatsApp number
Look elsewhere if
- Not for you if you want to pay in dollars, as prices are only in rupees plus taxes
- Tight if you want chatbots on the cheapest plan, as they start on Growth
- Pricey if you want AI agents, which cost ₹3,000 a month on top of Growth or Advanced
- Tight if you use several store apps, as Growth includes Shopify plus one more and the rest need Advanced
- Watch out: US marketing templates cost $0.028 each on top, and the Sales CRM is a separate ₹2,499 a month
How we grade them
| 1.4GPABikWeak | 2.6GPAInteraktGood | |
|---|---|---|
| Value for money | D$350 a month for Growth and $499 for Scale, both capped at 10,000 contacts. That's well above the $149 where this category's dearest tenth begins. | BStarter with WhatsApp is ₹11,999 a year plus taxes, sold only yearly or quarterly, which undercuts its WhatsApp rivals' dollar plans at any recent exchange rate. No dollar price is published, and US marketing templates cost $0.028 each on top. Chatbots need Growth at ₹2,799 a month. |
| Free plan and trial | FNo free plan and no trial on the pricing page. | CNo free plan, but a 14-day free trial with all features and no credit card. That's a fair look at both WhatsApp and Instagram. |
| Features | CJourneys, helpdesk, AI agents, a customer data platform and several WhatsApp numbers. Growth has 1 workspace and 20 automations, and WhatsApp message fees from Meta aren't shown. | BThe whole job on two channels: bulk WhatsApp campaigns with click and conversion tracking, Instagram DM and comment automation, a shared inbox with unlimited agents, chatbots, catalogs, WhatsApp Pay and click-to-WhatsApp ads. AI agents cost ₹3,000 a month extra. |
| Ease of use | CNo store rating on record. It connects to a store and needs journeys and automations built before it does anything. | CNo App Store rating on record. There's the WhatsApp Business API to set up, templates to write and chatbot flows to build, and the chatbots start on Growth. |
| Platforms and integrations | CWeb only, with Shopify and Google Sheets listed. No phone or desktop app is on record. | BWeb, iPhone and Android, with Shopify, WooCommerce, Razorpay, PayU, WebEngage, MoEngage, CleverTap and Google Sheets. Growth allows Shopify plus one more app, and there's no desktop app, which an A needs. |
| Best for | WhatsApp and Instagram messaging for online stores | WhatsApp and Instagram selling for Indian brands |
The GPA is the average of the five grades: an A is 4 points, an F is none. The full reasons are on each tool's page: Bik and Interakt. How we grade
Price against what you get
Bik starts at $350 a month and scores 2.0 out of 4 on features, ease of use and platforms. Interakt starts at about $10.52 a month and scores 2.7.
Interakt scores higher and starts $339.48 a month lower. Of the other SMS and chat marketing tools on the chart, 40 score higher than Bik for less, and none scores higher than Interakt for less.
Features, ease of use and platforms, averaged
What paid plans start at, a month (each step along is roughly double) →
- The best score at each price
- Has a free plan
- No free plan
Where they differ
- Bik also covers help desk.
At a glance
| Bik | Interakt | |
|---|---|---|
| Pricing | Paid | Free trial |
| Starts at | $350 per month for up to 10,000 contacts | ₹999 per month (Instagram only; plus taxes) |
| Free plan | None | None |
| Free trial | None listed | 14-day free trial with all features, no credit card required |
| Web | ||
| iOS | ||
| Android | ||
| Made by | BIK | Jio Haptik Technologies Limited |
| Price read from | bik.ai | interakt.shop |
| Checked | Nov 13, 2026 | Oct 18, 2026 |
Worth knowing
Bik
- There is no free plan or free trial on the pricing page; the entry plan is $350 a month.
- Both listed plans stop at 10,000 contacts; larger lists need the Custom plan, which has no published price.
- Role-based access control is not on Growth, which also has 1 workspace and 20 automations.
- WhatsApp message fees charged by Meta are not shown on the pricing page.
Interakt
- Prices are shown only in rupees, plus taxes; no dollar plan price is published.
- Template messages to US numbers cost $0.028 for marketing and $0.004 for utility on Starter, per Interakt's rate table; Enterprise drops the template markup.
- The WhatsApp AI agents add-on costs ₹3,000 a month and needs Growth or Advanced; the Sales CRM is a separate ₹2,499 a month product.
- Growth includes Shopify plus one of the listed apps; more integrations need Advanced.
Key features
Bik
- Multichannel journeys and campaigns
- Build journeys, drip campaigns and broadcasts across channels, with RFM segments and dynamic variables.
- Helpdesk
- A helpdesk with custom inboxes, canned responses and support routing and assignment sits beside the marketing tools.
- AI agents and assist
- Pick from prebuilt AI commerce agents or build your own, with AI summaries, replies and translation in the helpdesk. Usage draws on monthly AI credits.
- Customer data platform
- Customer 360 profiles and retargeting automations, with website widgets and Click-to-WhatsApp ad integration.
- Multiple WhatsApp numbers
- Every plan can connect more than one WhatsApp number, alongside webhook and Google Sheets connections.
- Reporting and security
- Node-level analytics, advanced reporting and two-factor authentication on all plans; role-based access from Scale.
Interakt
- WhatsApp campaigns
- One-time and ongoing bulk campaigns with click tracking, automatic retries and conversion tracking through custom events.
- Instagram automation
- Unlimited DM and comment replies, "price please" auto-replies and giveaway flows that collect followers' WhatsApp numbers.
- Shared team inbox
- Unlimited agents answer WhatsApp and Instagram chats together, with welcome, away and delayed auto-replies.
- Chatbot builder
- Linear chatbot flows from Growth; Advanced adds branching, logic, API calls and automatic agent assignment.
- WhatsApp commerce
- Product catalogs, carts, WhatsApp Pay and payment links in the chat, with webhooks for carts, orders and payment confirmations.
- Click-to-WhatsApp ads
- Launch ads that open a WhatsApp chat and send conversion data back to Meta.
Plans
Bik
Growth$350
per month for up to 10,000 contacts
10 helpdesk users, 20 automations, 1 workspace and 2,000 BIK AI credits. Price rises with contacts; not shown.
Scale$499
per month for up to 10,000 contacts
25 helpdesk users, 50 automations, 3 workspaces, 5,000 AI credits and role-based access control.
CustomCustom
Contacts as required, unlimited automations, volume pricing and a dedicated success manager; sold through sales.
Interakt
Starter₹999
per month (Instagram only; plus taxes)
Instagram DM and comment automation with a shared inbox. Starter with WhatsApp is sold only quarterly (₹3,499) or yearly (₹11,999).
Growth₹2,799
per month (plus taxes), billed monthly
WhatsApp and Instagram, unlimited agents, FAQ and linear chatbots, catalogs, native payments, public APIs, Shopify plus one more app.
Advanced₹3,799
per month (plus taxes), billed monthly
Adds branching chatbots with API calls and conditions, chat auto-assignment, advanced webhooks and unlimited apps.
EnterpriseCustom
Adds the RCS channel, higher rate limits and campaign speeds, no markup on template messages, and personal support.
Ways to pay less
Bik
No public discounts listed.
Interakt
- Annual discount
Save 20% with yearly or 8% with quarterly billing
Interakt's pricing page takes 20% off for yearly billing and 8% for quarterly: Growth is ₹26,399 a year or ₹7,699 a quarter, against ₹2,799 a month.
Common questions
Which is cheaper, Bik or Interakt?
As of Nov 13, 2026, Interakt is cheaper to start with: about $10.52 a month, against $350 a month for Bik. Bik starts at $350 per month for up to 10,000 contacts, and Interakt starts at ₹999 per month (Instagram only; plus taxes).
Which has a free plan, Bik or Interakt?
As of Nov 13, 2026, neither Bik nor Interakt has a free plan. Interakt has a free trial.
Which platforms do Bik and Interakt run on?
As of Nov 13, 2026, only Interakt lists iOS and Android apps. Both list a web app. A platform missing from a listing is one its maker's pages did not mention.
More comparisons
How this page was made
- The verdict at the top follows a fixed rule. When both tools are in the same category and either is in our top three for it, the verdict follows that ranking: the higher-placed tool is our pick. The top three weigh who each tool suits as well as its grades, so a pick can go against the GPA. Otherwise the page does not pick one and says which grades higher: the higher GPA first; on a tie, the one with a free plan, then the one that starts cheaper in dollars a month, counted the same way for both; if they are still level, what the choice depends on.
- The grades are our own, from each tool’s review or report card. The GPA is their average.
- Prices, plans and platforms come from each tool’s listing. The table above says where each price was read and when.
- The differences and the answers to the questions are worked out from those listings.