CallHippo vs Smrtphone.io (2026): which should you pick?

Pick CallHippo if

• Fits if each person wants their business number on desktop, phone and browser
• Works for teams that mostly call one region, since plans are priced by calling region

Look elsewhere if

• Tight if you dial with a tool, as the US and Canada minutes cover manual dialing only
• Not for you if you want call recording on the lowest paid plan, as it starts on Professional
• Pricey if you want call summaries and single sign-on, which need Ultimate at $42
• Watch out: US texting needs A2P registration, a one-time $20 setup fee plus monthly charges
• Pricey if you want the AI Voice Agent, at $45 a user a month plus $0.25 a minute, or the dialers, sold separately

Pick Smrtphone.io if

• Fits if you are a real estate or home services team that texts leads
• Works for sales teams that want calls and texts logged to a CRM

Look elsewhere if

• Pricey if you go unlimited: $83 a seat, with the FAQ giving 2,500 minutes and texts
• Tight if you need warm transfers or listening in: the $15 Advanced Calling add-on
• Watch out: extra numbers cost $2 to $5 a month, and text registration help is $97
• Watch out: the dialer, AI agents and support plans are priced separately
• Not for you if you use HubSpot, which is listed as coming soon

CallHippo

• Prices change with the calling region picked on the pricing page; the US and Canada minutes are a team pool for manual dialing to standard numbers only.
• US texting needs A2P registration, with a one-time $20 setup fee and monthly charges on top.
• Call recording, IVR and the main CRM integrations start on Professional; single sign-on needs Ultimate.
• The AI Voice Agent costs $45 per user a month plus $0.25 a minute, and the high-volume Pro Suite with dialers is priced separately.

Smrtphone.io

• Supervisor listen and whisper, warm transfers and conference calling need the Advanced Calling add-on at $15 per seat / month ($12.50 billed yearly).
• A2P white-glove registration help is a $97 one-time add-on, and extra numbers cost $2 to $5 each per month.
• The Salesforce integration is a $20 per seat / month add-on ($16.67 billed yearly); HubSpot is listed as coming soon.
• The power dialer, AI agents and paid support plans are priced separately and are not covered here.

CallHippo

Business numbers on every device

One free standard number per user (toll-free not included), ringing on the web app, Windows and macOS apps, iOS, Android and a Chrome extension.

Regional calling plans

Plans are priced by region, such as US/CA, UK, Australia or a global bundle; US and Canada plans include unlimited minutes to standard numbers.

IVR and call routing

A multilingual IVR and cascading call distribution from Professional; multilevel IVR, smart DID and CRM-based VIP routing on Ultimate.

Texting and WhatsApp

SMS and MMS on every plan, with 100 to 1,000 included texts on paid plans; a WhatsApp Business API channel costs $20 a month.

Transcription and AI

Call transcription and AI voicemail transcription from Professional, call summaries on Ultimate, and AI Copilot and AI Voice Agent add-ons.

CRM and helpdesk integrations

50+ integrations including HubSpot, Salesforce, Pipedrive, Zoho and Zendesk, plus Zapier, Slack and webhooks.

Smrtphone.io

Calling and texting

Inbound and outbound calling, SMS and MMS, voicemail transcription, IVR, call recording, and one phone number per seat in the base price.

CRM syncing

Basic integrations include Podio, HighLevel, Left Main REI, InvestorFuse and DataSift, with click-to-call from the CRM. Salesforce is a paid add-on.

Team call handling

Team inboxes, ring groups, round-robin call flows, shared voicemail and role-based permissions.

Compliance tools

STIR/SHAKEN verified calling, A2P 10DLC and toll-free texting registration, DNC list management and automatic SMS opt-out handling.

Add-ons

Optional add-ons include advanced AI tools, advanced calling, video calling, analytics and unlimited recording storage, each priced per seat.

CallHippo

• Basic$0

  per user / month, plus numbers and call charges

  No user fee: you pay only for numbers and usage. Voicemail, click to dial, business hours, SMS and MMS, and the desktop and mobile apps.

• Starter$19

  per user / month, billed yearly ($25 billed monthly)

  Unlimited minutes to standard US and Canada numbers as a team pool, 100 SMS, forwarding, ring all devices, SMS templates and Zapier, Slack and webhooks.

• Professional$30

  per user / month, billed yearly ($40 billed monthly)

  Adds call recording, a multilingual IVR, call transcription, AI voicemail transcription, reports, 500 SMS and HubSpot, Salesforce, Pipedrive and Zoho.

• Ultimate$42

  per user / month, billed yearly ($55 billed monthly)

  Adds a multilevel IVR, smart and CRM-based routing, holiday routing, call summaries, single sign-on, 1,000 SMS and a dedicated account manager.

• EnterpriseCustom

  Minimum 20 users. Unlimited calling to 48 countries, power and parallel dialers, speech analytics or CallHippo AI, and priority support.

Smrtphone.io

• Standard$24

  per seat / month, billed yearly ($29 billed monthly)

  500 voice minutes and 1,000 text segments per seat; overage is $0.03 a minute and $0.02 a segment.

• Unlimited$83

  per seat / month, billed yearly ($99 billed monthly)

  Listed as unlimited minutes and texts under fair use; the FAQ puts it at 2,500 of each per seat.

CallHippo

• Annual discount

  Save 3 months' cost with yearly billing

  CallHippo's pricing page says yearly billing saves 3 months' cost: Starter is $19 a month billed yearly against $25 billed monthly.

Smrtphone.io

• Annual discount

  2 months free on yearly billing

  Yearly billing is listed as the lower per-seat price ($24 against $29 monthly), with the page advertising 2 months free. The discount covers add-ons as well.