JustCall vs Smrtphone.io (2026): which should you pick?

Pick JustCall if

• Fits if your sales team needs local numbers in several countries
• Works for teams that want texts, WhatsApp and calls in one team inbox

Look elsewhere if

• Not for you if you're one person, since every plan needs at least 2 licenses
• Pricey if you want AI call scoring, which comes with Pro Plus at $89 a person
• Tight if you call toll-free numbers or abroad a lot, as included calling leaves those out
• Watch out: texts sent by workflows or bulk campaigns aren't included, and AI Review Assist is $9 a user on Team and Pro
• Pricey if you want the power dialer, which needs Pro at $49, or pay monthly, at $39 for Team

Pick Smrtphone.io if

• Fits if you are a real estate or home services team that texts leads
• Works for sales teams that want calls and texts logged to a CRM

Look elsewhere if

• Pricey if you go unlimited: $83 a seat, with the FAQ giving 2,500 minutes and texts
• Tight if you need warm transfers or listening in: the $15 Advanced Calling add-on
• Watch out: extra numbers cost $2 to $5 a month, and text registration help is $97
• Watch out: the dialer, AI agents and support plans are priced separately
• Not for you if you use HubSpot, which is listed as coming soon

JustCall

• Every self-serve plan needs at least 2 licenses, and Business needs at least 10.
• Included calling covers the region picked at signup and excludes toll-free, international and forwarded calls; texts sent by workflows or bulk campaigns are not included.
• AI Review Assist costs $9 per user on Team and Pro; it is included in Pro Plus.
• The AI Voice Agent is billed by the minute: the first 100 minutes are free, with volume rates down to $0.15 a minute.

Smrtphone.io

• Supervisor listen and whisper, warm transfers and conference calling need the Advanced Calling add-on at $15 per seat / month ($12.50 billed yearly).
• A2P white-glove registration help is a $97 one-time add-on, and extra numbers cost $2 to $5 each per month.
• The Salesforce integration is a $20 per seat / month add-on ($16.67 billed yearly); HubSpot is listed as coming soon.
• The power dialer, AI agents and paid support plans are priced separately and are not covered here.

JustCall

Numbers in 70+ countries

Local, mobile and toll-free numbers in more than 70 countries. Every account includes two standard numbers, and existing numbers can be ported in.

Shared SMS, MMS and WhatsApp inbox

A team inbox for texts and WhatsApp, with SMS workflows and bots. Bulk SMS campaigns start on the Pro plan.

IVR and call routing

Call menus on every plan; Pro adds intelligent routing, queue callback and advanced roles, and Business adds unlimited calling and SMS.

Sales dialers

A power dialer from Pro, and in SalesPro a dynamic dialer and a predictive dialer that rings up to 10 lines at once.

AI transcription and coaching

Unlimited AI transcription minutes on every plan under fair use. Pro Plus adds AI call scoring, real-time agent assist and sentiment analysis.

AI Voice Agent

An add-on that answers calls around the clock in 14 languages, books meetings, sends texts and hands callers to a person.

Smrtphone.io

Calling and texting

Inbound and outbound calling, SMS and MMS, voicemail transcription, IVR, call recording, and one phone number per seat in the base price.

CRM syncing

Basic integrations include Podio, HighLevel, Left Main REI, InvestorFuse and DataSift, with click-to-call from the CRM. Salesforce is a paid add-on.

Team call handling

Team inboxes, ring groups, round-robin call flows, shared voicemail and role-based permissions.

Compliance tools

STIR/SHAKEN verified calling, A2P 10DLC and toll-free texting registration, DNC list management and automatic SMS opt-out handling.

Add-ons

Optional add-ons include advanced AI tools, advanced calling, video calling, analytics and unlimited recording storage, each priced per seat.

JustCall

• Team$29

  per user / month, billed annually ($39 billed monthly)

  Minimum 2 licenses. Unlimited US and Canada calling and AI transcription (fair use), 500 SMS segments per license, IVR and 100+ integrations.

• Pro$49

  per user / month, billed annually ($69 billed monthly)

  Minimum 2 licenses. Adds 1,000 SMS segments per license, a power dialer, bulk SMS, queue callback, smart routing and Salesforce CTI.

• Pro Plus$89

  per user / month, billed annually ($109 billed monthly)

  Minimum 2 licenses. Adds AI Review Assist, an AI notetaker, SMS copilot, real-time agent assist, AI call scoring and sentiment analysis.

• BusinessCustom

  Minimum 10 licenses. Unlimited calling and SMS, single sign-on, an enterprise SLA, HIPAA compliance and a dedicated support line.

• SalesProCustom

  Minimum 2 licenses. A sales dialer suite with a predictive dialer of up to 10 lines, unlimited outbound calling and AI coaching.

Smrtphone.io

• Standard$24

  per seat / month, billed yearly ($29 billed monthly)

  500 voice minutes and 1,000 text segments per seat; overage is $0.03 a minute and $0.02 a segment.

• Unlimited$83

  per seat / month, billed yearly ($99 billed monthly)

  Listed as unlimited minutes and texts under fair use; the FAQ puts it at 2,500 of each per seat.

JustCall

• Annual discount

  Save up to 29% with annual billing

  JustCall's pricing page offers up to 29% off for paying annually: Team is $29 a month billed annually against $39 billed monthly.

Smrtphone.io

• Annual discount

  2 months free on yearly billing

  Yearly billing is listed as the lower per-seat price ($24 against $29 monthly), with the page advertising 2 months free. The discount covers add-ons as well.