CallHippo vs Toky (2026): which should you pick?
As of Nov 12, 2026, CallHippo grades higher than Toky: 2.6 against 2.0 out of 4.0.
Checked Oct 17, 2026 and Nov 12, 2026 · graded Oct 17, 2026 and Nov 12, 2026 by ToolGPA
CallHippo grades higher on the free plan and features. They get the same grade on value for money, ease of use and platforms.
Price, platforms and features side by side. The table says where each price was read and when.
CallHippo
Virtual phone system with regional calling plans and a dialer suite
Which one is for you
Pick CallHippo if
- Fits if each person wants their business number on desktop, phone and browser
- Works for teams that mostly call one region, since plans are priced by calling region
Look elsewhere if
- Tight if you dial with a tool, as the US and Canada minutes cover manual dialing only
- Not for you if you want call recording on the lowest paid plan, as it starts on Professional
- Pricey if you want call summaries and single sign-on, which need Ultimate at $42
- Watch out: US texting needs A2P registration, a one-time $20 setup fee plus monthly charges
- Pricey if you want the AI Voice Agent, at $45 a user a month plus $0.25 a minute, or the dialers, sold separately
Pick Toky if
- Fits if you run a small call team that works from many kinds of device
- Works for teams that live in a CRM such as HubSpot or Pipedrive
Look elsewhere if
- Skip it if you want a trial before paying, as the pricing page states none
- Tight if you call a lot: outbound calls come from a prepaid balance, from $0.0111 a minute to landlines
- Pricey if you need recordings on the entry plan, which are charged per minute
- Watch out: Business has a 3-agent minimum, and Salesforce and API access need it
- Watch out: $20 is the annual price, and monthly billing is $25
How we grade them
| 2.6GPACallHippoGood | 2.0GPATokyFair | |
|---|---|---|
| Value for money | C$19 a head for five on Starter, billed yearly ($25 monthly), right at this category's middle. Recording, the IVR and HubSpot or Salesforce need Professional at $30. The $0 Basic plan still charges for numbers and calls. | C$20 per agent a month billed annually, $25 monthly. That is about the category middle of $19, and metered extras come on top. |
| Free plan and trial | CA 10-day free trial with no card needed. Basic has no user fee, but you pay for numbers and usage, so it isn't free. | FThe pricing page states no free trial and no free plan. |
| Features | BA number for every user, unlimited US and Canada minutes on the US plans, texts, a multilingual IVR, CRM-based routing, transcription and call summaries, with dialers in a separate Pro Suite. It covers the whole job across its plans. | CNumbers, IVR, queues, dialing, monitoring, CRM links, reports and an API. On Entrepreneur recordings cost $0.003 a minute, and voicemail, monitoring and the dialer are charged per use. |
| Ease of use | CNo App Store rating on record. Plans change with the calling region you pick, and US texting needs A2P registration first, so expect some setup. | CNo store rating on record. Numbers, queues and CRM links all need setting up. |
| Platforms and integrations | AWeb, Windows, Mac, iPhone, Android and a Chrome extension, with HubSpot, Salesforce, Pipedrive, Zoho, Zendesk, Zapier, Slack and webhooks. | AWeb, Mac, Windows, Linux, iOS and Android, plus HubSpot, Pipedrive, Salesforce, Zoho, Zendesk, Slack, Front and Zapier and an API on Business. |
| Best for | a number for each person on every device | small call teams that pay per agent |
The GPA is the average of the five grades: an A is 4 points, an F is none. The full reasons are on each tool's page: CallHippo and Toky. How we grade
Price against what you get
CallHippo starts at $19 a month for each person and scores 3.0 out of 4 on features, ease of use and platforms. Toky starts at $20 a month for each person and scores 2.7.
CallHippo scores higher and starts $1 a month lower. Of the other business phone systems on the chart, 2 score higher than CallHippo for less, and 7 score higher than Toky for less.
Features, ease of use and platforms, averaged
What paid plans start at, a month (each step along is roughly double) →
- The best score at each price
- Has a free plan
- No free plan
Where they differ
- CallHippo also covers transcription.
- Toky also covers workflow automation and call tracking.
At a glance
| CallHippo | Toky | |
|---|---|---|
| Pricing | Free trial | Paid |
| Starts at | $19 per user / month, billed yearly ($25 billed monthly) | $20 per agent / month, billed annually ($25 billed monthly) |
| Free plan | None | None |
| Free trial | 10-day free trial, no credit card needed | None listed |
| Web | ||
| macOS | ||
| Windows | ||
| Linux | ||
| iOS | ||
| Android | ||
| Browser extension | ||
| Made by | CallHippo | Toky |
| Price read from | callhippo.com | toky.co |
| Checked | Oct 17, 2026 | Nov 12, 2026 |
Worth knowing
CallHippo
- Prices change with the calling region picked on the pricing page; the US and Canada minutes are a team pool for manual dialing to standard numbers only.
- US texting needs A2P registration, with a one-time $20 setup fee and monthly charges on top.
- Call recording, IVR and the main CRM integrations start on Professional; single sign-on needs Ultimate.
- The AI Voice Agent costs $45 per user a month plus $0.25 a minute, and the high-volume Pro Suite with dialers is priced separately.
Toky
- Business has a 3-agent minimum, and Salesforce needs that plan.
- On Entrepreneur, recordings, voicemail, call monitoring and the power dialer are charged per use, such as $0.003 a minute for recordings.
- Outbound calls are billed per minute from a prepaid balance, starting at $0.0111 a minute to landlines.
- The pricing page states no free trial.
Key features
CallHippo
- Business numbers on every device
- One free standard number per user (toll-free not included), ringing on the web app, Windows and macOS apps, iOS, Android and a Chrome extension.
- Regional calling plans
- Plans are priced by region, such as US/CA, UK, Australia or a global bundle; US and Canada plans include unlimited minutes to standard numbers.
- IVR and call routing
- A multilingual IVR and cascading call distribution from Professional; multilevel IVR, smart DID and CRM-based VIP routing on Ultimate.
- Texting and WhatsApp
- SMS and MMS on every plan, with 100 to 1,000 included texts on paid plans; a WhatsApp Business API channel costs $20 a month.
- Transcription and AI
- Call transcription and AI voicemail transcription from Professional, call summaries on Ultimate, and AI Copilot and AI Voice Agent add-ons.
- CRM and helpdesk integrations
- 50+ integrations including HubSpot, Salesforce, Pipedrive, Zoho and Zendesk, plus Zapier, Slack and webhooks.
Toky
- Phone numbers
- Local, toll-free and SMS-capable numbers in the countries listed on the pricing page; US numbers are $4.00 a month each.
- IVR and call queues
- Phone trees, office hours, call queues, call forwarding and ring strategies such as round robin and ring all.
- Dialing and monitoring
- A power dialer, call monitoring and voicemail drop; on Entrepreneur these are billed per use, on Business they are included.
- Apps
- A web dialer, desktop apps for Windows, Mac and Linux, and Android and iOS apps.
- CRM integrations
- Connects to HubSpot, Pipedrive, Zoho CRM, Slack, Front and Zapier; Salesforce and Zendesk are premium integrations.
- Reports and API
- Basic reports on every plan, full reports and API access on Business, and a developer API for custom integrations.
Plans
CallHippo
Basic$0
per user / month, plus numbers and call charges
No user fee: you pay only for numbers and usage. Voicemail, click to dial, business hours, SMS and MMS, and the desktop and mobile apps.
Starter$19
per user / month, billed yearly ($25 billed monthly)
Unlimited minutes to standard US and Canada numbers as a team pool, 100 SMS, forwarding, ring all devices, SMS templates and Zapier, Slack and webhooks.
Professional$30
per user / month, billed yearly ($40 billed monthly)
Adds call recording, a multilingual IVR, call transcription, AI voicemail transcription, reports, 500 SMS and HubSpot, Salesforce, Pipedrive and Zoho.
Ultimate$42
per user / month, billed yearly ($55 billed monthly)
Adds a multilevel IVR, smart and CRM-based routing, holiday routing, call summaries, single sign-on, 1,000 SMS and a dedicated account manager.
EnterpriseCustom
Minimum 20 users. Unlimited calling to 48 countries, power and parallel dialers, speech analytics or CallHippo AI, and priority support.
Toky
Entrepreneur$20
per agent / month, billed annually ($25 billed monthly)
Unlimited inbound calls, SMS, standard integrations and 1 local or toll-free US or Canada number. From 1 agent.
Business$25
per agent / month, billed annually ($35 billed monthly)
Adds Salesforce, unlimited call recordings, full reports and API access. From 3 agents.
EnterpriseCustom
SIP trunking, bring your own carrier, dialer bot, priority support and an account manager.
Ways to pay less
CallHippo
- Annual discount
Save 3 months' cost with yearly billing
CallHippo's pricing page says yearly billing saves 3 months' cost: Starter is $19 a month billed yearly against $25 billed monthly.
Toky
- Annual discount
Save with annual billing
The pricing page shows $20 and $25 per agent a month when billed annually, against $25 and $35 billed monthly.
Common questions
Which is cheaper, CallHippo or Toky?
As of Nov 12, 2026, CallHippo is cheaper to start with: $19 a month for each person, against $20 a month for each person for Toky. CallHippo starts at $19 per user / month, billed yearly ($25 billed monthly), and Toky starts at $20 per agent / month, billed annually ($25 billed monthly).
Which has a free plan, CallHippo or Toky?
As of Nov 12, 2026, neither CallHippo nor Toky has a free plan. CallHippo has a free trial.
Which platforms do CallHippo and Toky run on?
As of Nov 12, 2026, only CallHippo lists a browser extension and only Toky lists a Linux app. Both list a web app and macOS, Windows, iOS and Android apps. A platform missing from a listing is one its maker's pages did not mention.
More comparisons
How this page was made
- The verdict at the top follows a fixed rule. When both tools are in the same category and either is in our top three for it, the verdict follows that ranking: the higher-placed tool is our pick. The top three weigh who each tool suits as well as its grades, so a pick can go against the GPA. Otherwise the page does not pick one and says which grades higher: the higher GPA first; on a tie, the one with a free plan, then the one that starts cheaper in dollars a month, counted the same way for both; if they are still level, what the choice depends on.
- The grades are our own, from each tool’s review or report card. The GPA is their average.
- Prices, plans and platforms come from each tool’s listing. The table above says where each price was read and when.
- The differences and the answers to the questions are worked out from those listings.