KrispCall vs Toky (2026): which should you pick?
As of Nov 12, 2026, KrispCall and Toky share a 2.0 GPA, neither has a free plan, and KrispCall starts cheaper, at $12 a month for each person against $20 a month for each person.
Checked Oct 17, 2026 and Nov 12, 2026 · graded Oct 17, 2026 and Nov 12, 2026 by ToolGPA
KrispCall grades higher on value for money. Toky grades higher on platforms. They get the same grade on the free plan, features and ease of use.
Price, platforms and features side by side. The table says where each price was read and when.
KrispCall
Cloud phone system with bundled minutes and texts per user
Which one is for you
Pick KrispCall if
- Fits if you want a business number per person with minutes included
- Works for small sales teams wanting a power dialer without a seat minimum
Look elsewhere if
- Skip it if you want to try it first, as there's no free trial and the 14-day refund leaves out numbers and credits
- Tight if you're on the phone all day, since Starter covers 200 outbound minutes a person
- Tight if you grow past 5 users, as a sixth person means Advance at $32 a head
- Not for you if you need a desktop app today, as those are still coming soon
- Watch out: the pricing FAQ says calls are pay-as-you-go while plan cards list included minutes, and US texting needs A2P fees
Pick Toky if
- Fits if you run a small call team that works from many kinds of device
- Works for teams that live in a CRM such as HubSpot or Pipedrive
Look elsewhere if
- Skip it if you want a trial before paying, as the pricing page states none
- Tight if you call a lot: outbound calls come from a prepaid balance, from $0.0111 a minute to landlines
- Pricey if you need recordings on the entry plan, which are charged per minute
- Watch out: Business has a 3-agent minimum, and Salesforce and API access need it
- Watch out: $20 is the annual price, and monthly billing is $25
How we grade them
| 2.0GPAKrispCallFair | 2.0GPATokyFair | |
|---|---|---|
| Value for money | B$12 a head for five on Starter, billed yearly ($15 monthly), inside this category's cheaper quarter ($14). Starter stops at 5 users, though, so a sixth person means Advance at $32. | C$20 per agent a month billed annually, $25 monthly. That is about the category middle of $19, and metered extras come on top. |
| Free plan and trial | FNo free plan and no free trial. There's a 14-day refund on the subscription only, not on numbers, credits or add-ons, and a refund isn't a trial. | FThe pricing page states no free trial and no free plan. |
| Features | CCalls, texts, multi-level IVR and call monitoring on every plan, with a power dialer and bulk SMS from Advance. The gap is the minutes: Starter bundles 200 outbound and 200 inbound a person, and call transcripts are an add-on. | CNumbers, IVR, queues, dialing, monitoring, CRM links, reports and an API. On Entrepreneur recordings cost $0.003 a minute, and voicemail, monitoring and the dialer are charged per use. |
| Ease of use | CNo App Store rating on record. There's A2P registration to finish before US texting works, and minutes and credits to keep an eye on. | CNo store rating on record. Numbers, queues and CRM links all need setting up. |
| Platforms and integrations | BA browser dialer, a browser extension and iPhone and Android apps, with HubSpot, Salesforce, Pipedrive, Zoho, monday.com, Slack and an API. The Windows, Mac and Linux apps are marked coming soon. | AWeb, Mac, Windows, Linux, iOS and Android, plus HubSpot, Pipedrive, Salesforce, Zoho, Zendesk, Slack, Front and Zapier and an API on Business. |
| Best for | $12 per-person numbers with minutes included | small call teams that pay per agent |
The GPA is the average of the five grades: an A is 4 points, an F is none. The full reasons are on each tool's page: KrispCall and Toky. How we grade
Price against what you get
KrispCall starts at $12 a month for each person and scores 2.3 out of 4 on features, ease of use and platforms. Toky starts at $20 a month for each person and scores 2.7.
Toky scores higher, and starts $8 a month higher: the question is whether the extra is worth that to you. Of the other business phone systems on the chart, 2 score higher than KrispCall for less, and 7 score higher than Toky for less.
Features, ease of use and platforms, averaged
What paid plans start at, a month (each step along is roughly double) →
- The best score at each price
- Has a free plan
- No free plan
Where they differ
- Toky also covers workflow automation and call tracking.
At a glance
| KrispCall | Toky | |
|---|---|---|
| Pricing | Paid | Paid |
| Starts at | $12 per user / month, billed annually ($15 billed monthly) | $20 per agent / month, billed annually ($25 billed monthly) |
| Free plan | None | None |
| Free trial | None listed | None listed |
| Web | ||
| macOS | ||
| Windows | ||
| Linux | ||
| iOS | ||
| Android | ||
| Browser extension | ||
| Made by | KrispCall Communications Inc. | Toky |
| Price read from | krispcall.com | toky.co |
| Checked | Oct 17, 2026 | Nov 12, 2026 |
Worth knowing
KrispCall
- There is no free trial or free plan; paid plans carry a 14-day refund on the subscription only, not on numbers, credits or add-ons.
- Starter is capped at 5 users and Advance at 50. The desktop apps for Windows, Mac and Linux are marked coming soon.
- Texting US numbers needs A2P 10DLC registration: a $4.50 brand fee and a $15 vetting fee once, then $1.50 or $2 a month per campaign.
- The pricing FAQ still says calls and SMS are billed pay-as-you-go, while the plan cards list included minutes and texts; usage beyond them is billed from credit.
Toky
- Business has a 3-agent minimum, and Salesforce needs that plan.
- On Entrepreneur, recordings, voicemail, call monitoring and the power dialer are charged per use, such as $0.003 a minute for recordings.
- Outbound calls are billed per minute from a prepaid balance, starting at $0.0111 a minute to landlines.
- The pricing page states no free trial.
Key features
KrispCall
- Free number per user
- Every user gets one local US or Canada number, or a UK local or mobile number, at no charge. Numbers in 100+ other countries cost extra and need ID checks.
- Included minutes and texts
- Plans bundle outbound calls to local US, Canada, UK and Australia numbers, inbound minutes and pooled US/Canada SMS segments, under a fair-use policy.
- IVR and call monitoring
- Multi-level IVR on every plan, and call monitoring and coaching from Starter up: listening, whispering and barging into live calls.
- Power dialer and bulk SMS
- Advance and Max add a power dialer, bulk SMS campaigns, call recording with unlimited storage, and API and webhook access.
- AI tools
- AI rephrasing of SMS from Starter up; call transcripts and summaries are an add-on, and KrispCall also sells an AI Copilot and an AI Voice Agent.
- CRM integrations
- 100+ integrations including HubSpot, Salesforce, Pipedrive, Zoho, monday.com and Slack; Salesforce needs Advance or higher.
Toky
- Phone numbers
- Local, toll-free and SMS-capable numbers in the countries listed on the pricing page; US numbers are $4.00 a month each.
- IVR and call queues
- Phone trees, office hours, call queues, call forwarding and ring strategies such as round robin and ring all.
- Dialing and monitoring
- A power dialer, call monitoring and voicemail drop; on Entrepreneur these are billed per use, on Business they are included.
- Apps
- A web dialer, desktop apps for Windows, Mac and Linux, and Android and iOS apps.
- CRM integrations
- Connects to HubSpot, Pipedrive, Zoho CRM, Slack, Front and Zapier; Salesforce and Zendesk are premium integrations.
- Reports and API
- Basic reports on every plan, full reports and API access on Business, and a developer API for custom integrations.
Plans
KrispCall
Starter$12
per user / month, billed annually ($15 billed monthly)
Up to 5 users. 200 outbound and 200 inbound minutes and 100 US/Canada SMS segments per user a month, multi-level IVR, call monitoring and basic integrations.
Advance$32
per user / month, billed annually ($40 billed monthly)
Up to 50 users. 1,000 outbound and 1,000 inbound minutes and 500 SMS segments per user, call recording, power dialer, bulk SMS, Salesforce and the API.
Max$48
per user / month, billed annually ($60 billed monthly)
No user limit. Unlimited inbound and outbound calling (fair use), 1,000 SMS segments per user, advanced integrations and CDR reports on request.
EnterpriseCustom
Volume pricing for 50+ seats, with a custom uptime SLA, a dedicated manager, advanced admin controls and custom invoicing.
Toky
Entrepreneur$20
per agent / month, billed annually ($25 billed monthly)
Unlimited inbound calls, SMS, standard integrations and 1 local or toll-free US or Canada number. From 1 agent.
Business$25
per agent / month, billed annually ($35 billed monthly)
Adds Salesforce, unlimited call recordings, full reports and API access. From 3 agents.
EnterpriseCustom
SIP trunking, bring your own carrier, dialer bot, priority support and an account manager.
Ways to pay less
KrispCall
- Annual discount
Save 20% with annual billing
KrispCall's pricing page offers 20% off for prepaid annual billing: Starter is $12 a month billed annually against $15 monthly.
Toky
- Annual discount
Save with annual billing
The pricing page shows $20 and $25 per agent a month when billed annually, against $25 and $35 billed monthly.
Common questions
Which is cheaper, KrispCall or Toky?
As of Nov 12, 2026, KrispCall is cheaper to start with: $12 a month for each person, against $20 a month for each person for Toky. KrispCall starts at $12 per user / month, billed annually ($15 billed monthly), and Toky starts at $20 per agent / month, billed annually ($25 billed monthly).
Which has a free plan, KrispCall or Toky?
As of Nov 12, 2026, neither KrispCall nor Toky has a free plan.
Which platforms do KrispCall and Toky run on?
As of Nov 12, 2026, only KrispCall lists a browser extension and only Toky lists macOS, Windows and Linux apps. Both list a web app and iOS and Android apps. A platform missing from a listing is one its maker's pages did not mention.
More comparisons
How this page was made
- The verdict at the top follows a fixed rule. When both tools are in the same category and either is in our top three for it, the verdict follows that ranking: the higher-placed tool is our pick. The top three weigh who each tool suits as well as its grades, so a pick can go against the GPA. Otherwise the page does not pick one and says which grades higher: the higher GPA first; on a tie, the one with a free plan, then the one that starts cheaper in dollars a month, counted the same way for both; if they are still level, what the choice depends on.
- The grades are our own, from each tool’s review or report card. The GPA is their average.
- Prices, plans and platforms come from each tool’s listing. The table above says where each price was read and when.
- The differences and the answers to the questions are worked out from those listings.