EZ Texting vs MessageDesk (2026): which should you pick?

Pick EZ Texting if

• Fits if you're a small US or Canadian business starting out with text marketing
• Works for collecting sign-ups with keywords and QR codes on posters or receipts

Look elsewhere if

• Not for you if you have customers outside the US and Canada
• Pricey if several people need logins, as each plan includes 1 user and extra seats are $10 a month
• Tight if you send picture messages, as each MMS uses 3 of your 500 credits
• Pricey if your list tops 500, since EZ Texting points you to Boost at $60 a month for the same 500 credits
• Watch out: Launch adds a $5 monthly telecom fee, and there's no free plan after the 14-day trial

Pick MessageDesk if

• Fits if a team of three or more answers customer texts from one number
• Works for US and Canada firms keeping their landline or VoIP number

Look elsewhere if

• Not for you if you're one person, as Team has a 3-user minimum
• Watch out: cell phone numbers don't work, only landline, VoIP and Twilio
• Skip it if you want a card-free trial, since this one needs a card
• Tight if you broadcast a lot, because that's the separate credit-based Reach product
• Watch out: the phone apps are beta and the open API is not out yet

EZ Texting

• Plan credits cover 500 texts a month: an SMS uses 1 credit and an MMS 3. Extra credits cost $0.04 on Launch down to $0.03 on Scale.
• Each plan includes one user; extra seats cost $10 a month each, and extra numbers carry their own fee.
• Works only in the United States and Canada.
• Launch adds a $5 monthly telecom fee, waived on higher plans; the FAQ says other carrier fees on 10-digit numbers are included in the plan.

MessageDesk

• Team has a 3-user minimum, and the monthly price is on an annual contract billed monthly.
• It supports 10-digit US and Canada numbers; landline, VoIP and Twilio numbers work, cell phone numbers do not.
• The iOS and Android apps are marked beta, and the open API is listed as coming soon.
• Mass broadcasts live in a separate credit-based product, Reach, billed at $0.05 per credit beyond your allotment.

EZ Texting

List building

Unlimited contacts, keywords, QR codes, sign-up forms, click-to-text buttons, custom fields and double opt-in on every plan.

Mass and one-to-one texts

Personalized campaigns and individual replies, with AI Reply and AI Compose and a royalty-free Shutterstock media library for MMS.

Scheduling and automation

A visual campaign calendar, drip campaigns and keyword auto-replies, included on every plan.

Team inbox and API

A shared inbox for replies, call forwarding, reports, integrations and an open API on every plan.

Conversion tools

Branded contact cards, shortened links, and text-to-pay or text-to-donate links inside messages.

RCS messages

Branded, verified sender profiles with carousels, buttons, images and video on phones that support RCS.

MessageDesk

Shared team inbox

Assign, label, comment on and mention teammates in text threads, with block and scheduling tools.

Keep your phone provider

Host or port landline and VoIP numbers, or connect Twilio; the vendor says it does not work with cell phone numbers.

Carrier registration included

10DLC registration is part of the plans, with no setup or number fees listed.

Broadcasts and Relays

Pro adds text broadcasts of up to 100 people and Relays, the product's automations.

Roles and permissions

Custom roles and permissions arrive on Pro; Enterprise adds multiple inboxes and custom single sign-on.

Compliance posture

The vendor says it is AICPA SOC 2 certified and lists HIPAA among its security pages.

EZ Texting

• Launch$20

  per month for 500 credits, billed annually ($25 billed monthly)

  Suggested for up to 500 contacts. Local textable number, 1 user, extra credits $0.04 each, plus a $5 monthly telecom fee.

• Boost$60

  per month for 500 credits, billed annually ($75 billed monthly)

  Suggested for 500 to 2,000 contacts. Local high-volume number, 1 user, extra credits $0.035 each, no telecom fee.

• Scale$100

  per month for 500 credits, billed annually ($125 billed monthly)

  Suggested for 2,000 to 50,000 contacts. High-volume, high-speed number, onboarding specialist, extra credits $0.03 each.

• Enterprise$3,000

  per month for 200,000 credits

  Sold through sales. Dedicated short code, extra credits $0.01 each, a success manager and priority support; setup takes 4 to 12 weeks.

MessageDesk

• Team$29

  per user / month, billed annually ($39 billed monthly)

  Minimum 3 users. Shared inbox, up to 48 numbers, unlimited 1-on-1 texting and carrier registration.

• Pro$79

  per user / month, billed annually ($99 billed monthly)

  Adds broadcasts to up to 100 people, custom roles, multi-line opt-out, Relays automations and Zapier.

• EnterpriseCustom

  Adds priority support, multiple inboxes and workspaces, custom SSO, custom integrations and dashboards.

EZ Texting

• Annual discount

  Save up to 20% with yearly billing

  EZ Texting's pricing page says annual plans save up to 20%: Launch is $20 a month billed yearly against $25 monthly, with 6,000 credits up front.

MessageDesk

• Annual discount

  Yearly plans cost less per seat

  Billed annually, Team is $29 and Pro is $79 per user a month, against $39 and $99 on the monthly-billed view.