RingCentral vs Telebroad (2026): which should you pick?
As of Nov 13, 2026, we pick RingCentral: it is first in our ranking of business phone systems, and it grades higher too, 3.0 against 1.8.
Checked Nov 2, 2026 and Nov 13, 2026 · graded Oct 17, 2026 and Nov 13, 2026 by ToolGPA
RingCentral grades higher on value for money, the free plan, ease of use and platforms. They get the same grade on features.
Price, platforms and features side by side. The table says where each price was read and when.
RingCentral
Cloud phone system with texting, fax, video meetings and team chat
Telebroad
Cloud business phone system with call center included in every seat
Which one is for you
Pick RingCentral if
- Fits if you want calls, fax, meetings and chat from one company on one bill
- Works for Microsoft Teams shops that want RingCentral calling inside Teams
Look elsewhere if
- Tight if you text customers a lot, with 25 texts a person a month on Core
- Pricey if you add the extras: AI Receptionist from $39, SMS Booster $25, Call Queues Booster $35
- Not for you if you want to try texting first, since it isn't in the free trial
- Tight if you want calls recorded automatically or logged in a CRM, as both need Advanced at $25
- Watch out: listed prices are for 1-5 users, they change for 6-100, and texting needs TCR registration that may carry fees
Pick Telebroad if
- Fits if you want a call center built into every seat
- Works for teams of 3 to 20 who want a flat per-user price
Look elsewhere if
- Pricey if you're a small team, at $35.95 a user for 3 to 20 people
- Watch out: the AI Receptionist is $0.20 a minute and Call Intelligence is $12 a user a month
- Watch out: texting is person-to-person with fair-use limits, and bulk SMS is $0.0125 a segment
- Tight if you call abroad or send many texts, as international calls are by destination and Number Reputation is $250 a campaign a month
How we grade them
| 3.0GPARingCentralVery good | 1.8GPATelebroadWeak | |
|---|---|---|
| Value for money | C$20 a head for a team of five on Core, billed yearly ($30 monthly), which is the price for 1-5 users. That's just past this category's dearer quarter ($19.99), so middle of the road. Automatic recording and CRM links need Advanced at $25. | D$39.95 a user for 1 to 2 users and $35.95 for 3 to 20, against $19 in the middle of the category. Even $24.95 only applies to 60 to 120 users. |
| Free plan and trial | CA 14-day free trial for new subscribers, with texting left out of it. No free plan, and the listing doesn't say whether the trial needs a card. | FNo free plan and no free trial, though the page says there is no contract. |
| Features | BUnlimited US and Canada calls, phone menus, call queues, fax, 300-person video meetings, team chat and an AI assistant for call notes. That's the whole phone job, though Core's 25 texts a person a month is stingy. | BFull phone system, call center, apps, texting, an AI receptionist, call intelligence and CRM links in every seat. Bulk texting and AI are extra. |
| Ease of use | A4.83 from about 78,000 App Store ratings, above the 4.7 from 1,000 ratings that an A needs. | CNo store rating on record. It's a full system with an admin center to set up. |
| Platforms and integrations | AWeb, Mac, Windows, iPhone and Android, with Salesforce, HubSpot, Zendesk, ServiceNow, Microsoft Teams, Google Workspace and Slack on the integrations list. | BWeb, iOS and Android, with Salesforce, HubSpot and Zoho. |
| Best for | calls, texts, fax and meetings in one app | a cloud phone system with a call center in every seat |
The GPA is the average of the five grades: an A is 4 points, an F is none. The full reasons are on each tool's page: RingCentral and Telebroad. How we grade
Price against what you get
RingCentral starts at $20 a month for each person and scores 3.7 out of 4 on features, ease of use and platforms. Telebroad starts at $24.95 a month for each person and scores 2.7.
RingCentral scores higher and starts $4.95 a month lower. Of the other business phone systems on the chart, none scores higher than RingCentral for less, and 10 score higher than Telebroad for less.
Features, ease of use and platforms, averaged
What paid plans start at, a month (each step along is roughly double) →
- The best score at each price
- Has a free plan
- No free plan
Where they differ
- RingCentral also covers team chat and video calls.
- Telebroad also covers online fax.
At a glance
| RingCentral | Telebroad | |
|---|---|---|
| Pricing | Free trial | Paid |
| Starts at | $20 per user / month for 1-5 users, billed annually ($30 billed monthly) | $24.95 per user / month at 60-120 users ($39.95 for 1-2 users) |
| Free plan | None | None |
| Free trial | 14-day free trial for new subscribers, up to five users and two desk phones; texting is not included in the trial | None listed |
| Web | ||
| macOS | ||
| Windows | ||
| iOS | ||
| Android | ||
| Made by | RingCentral | Telebroad |
| Price read from | ringcentral.com | telebroad.com |
| Checked | Nov 2, 2026 | Nov 13, 2026 |
Worth knowing
RingCentral
- The listed prices are for 1-5 users; the page switches to other prices for 6-100 users, and 100+ users must contact sales.
- Automatic call recording and CRM integrations need Advanced; Core records calls on demand only.
- Add-ons are extra: AI Receptionist from $39, Business SMS Booster $25 and Call Queues Booster $35, as shown on the pricing page.
- Texting needs TCR registration, which may carry fees, and is not available during the free trial.
Telebroad
- Included texting is person-to-person with fair-use limits; bulk SMS is $0.0125 per segment and MMS $0.03 per message.
- AI Receptionist is $0.20 per minute plus a user line each, and AI Call Intelligence is $12 per user per month.
- International calls are billed by destination; Number Reputation (spam-label removal) is $250 per campaign per month.
- The 120+ user tier has no published price, and the per-user rates shown are for the US.
Key features
RingCentral
- Calling and numbers
- Unlimited calling within the US and Canada. The plan includes one company number; each extra local or toll-free number costs $4.99 a month.
- Business texting
- Texts from the business number: 25 per user a month on Core, 100 on Advanced and 200 on Ultra and the bundle. SMS needs carrier (TCR) registration first.
- Call menus and routing
- Multi-level phone menus, call queues and rules by business hours or availability, managed for several locations from one admin portal.
- Video meetings, chat and fax
- The same app runs video meetings for up to 300 people, team messaging with file sharing, and fax from the business number.
- AI assistant
- Included at no extra cost: real-time call and meeting notes, transcription, meeting summaries, and help writing and translating messages.
- AI Receptionist
- Answers calls around the clock, handles FAQs, books appointments and routes callers to staff. An add-on starting at $39, included in the AI Customer Engagement Bundle.
Telebroad
- Full phone system per seat
- Each seat includes unlimited US and Canada calling, auto-attendants and IVR, voicemail-to-email, one direct number and a team intercom.
- Cloud call center included
- Queues and ACD, call recording, monitor, whisper and barge, real-time dashboards and historical reports come with every user, with no separate plan.
- Teleconsole app
- One app for calls, texts, voicemail, fax and team chat, with apps listed for desktop, web, iOS and Android.
- AI Receptionist
- Automated voice agents that answer, route callers and take messages. Billed by the minute, plus a user line for each agent.
- AI Call Intelligence
- Call summaries, sentiment analysis and searchable transcripts, which can be switched on only for the users who need them.
- CRM integrations and API
- Click-to-call and call logging in Salesforce, HubSpot and Zoho, plus REST APIs and webhooks for developers.
Plans
RingCentral
Core$20
per user / month, billed annually ($30 billed monthly)
Price for 1-5 users. Unlimited US and Canada calling, on-demand call recording, 100 toll-free minutes, 25 texts per user a month, 300-person meetings and MCP connectors.
Advanced$25
per user / month, billed annually ($35 billed monthly)
Price for 1-5 users. Adds CRM integrations, multiple sites, automatic call recording, reports, 1,000 toll-free minutes and 100 texts per user a month.
Ultra$35
per user / month, billed annually ($45 billed monthly)
Price for 1-5 users. Adds 10,000 toll-free minutes, 200 texts per user a month, RingCentral Webinar, historical and real-time insights and unlimited storage.
AI Customer Engagement BundleCustom
Everything in Ultra plus AI Receptionist, AI Conversation Expert call scoring and coaching, automatic call summaries and the SMS and call queue boosters.
Telebroad
Freedom, 1-2 users$39.95
per user / month, no contract
Every feature included: unlimited US and Canada calling, call center, apps and P2P texting.
Freedom, 3-20 users$35.95
per user / month, no contract
Same features at a lower rate; the page calls this its most popular business tier.
Freedom, 20-60 users$29.95
per user / month, no contract
Same features at a high-volume rate.
Freedom, 60-120 users$24.95
per user / month, no contract
Same features at enterprise-scale pricing.
Freedom, 120+ usersCustom
Custom pricing quoted for the size of the team.
Ways to pay less
RingCentral
- Annual discount
Save up to 33% by paying annually
The pricing page lists Core at $20 per user a month billed annually against $30 billed monthly, Advanced at $25 against $35, and Ultra at $35 against $45.
Telebroad
No public discounts listed.
Common questions
Which is cheaper, RingCentral or Telebroad?
As of Nov 13, 2026, RingCentral is cheaper to start with: $20 a month for each person, against $24.95 a month for each person for Telebroad. RingCentral starts at $20 per user / month for 1-5 users, billed annually ($30 billed monthly), and Telebroad starts at $24.95 per user / month at 60-120 users ($39.95 for 1-2 users).
Which has a free plan, RingCentral or Telebroad?
As of Nov 13, 2026, neither RingCentral nor Telebroad has a free plan. RingCentral has a free trial.
Which platforms do RingCentral and Telebroad run on?
As of Nov 13, 2026, only RingCentral lists macOS and Windows apps. Both list a web app and iOS and Android apps. A platform missing from a listing is one its maker's pages did not mention.
More comparisons
How this page was made
- The verdict at the top follows a fixed rule. When both tools are in the same category and either is in our top three for it, the verdict follows that ranking: the higher-placed tool is our pick. The top three weigh who each tool suits as well as its grades, so a pick can go against the GPA. Otherwise the page does not pick one and says which grades higher: the higher GPA first; on a tie, the one with a free plan, then the one that starts cheaper in dollars a month, counted the same way for both; if they are still level, what the choice depends on.
- The grades are our own, from each tool’s review or report card. The GPA is their average.
- Prices, plans and platforms come from each tool’s listing. The table above says where each price was read and when.
- The differences and the answers to the questions are worked out from those listings.