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osTicket alternatives · Help Desks

osTicket alternatives with an Android app

The osTicket listing does not include an Android app. 35 of the 92 other help desk and live chat tools in this directory list an Android app.

osTicket has a free plan. Paid plans start at $12 per agent / month, for the cloud-hosted edition (billing basis not stated). 14 of them are free or have a free plan.

35 tools · Listings checked up to Nov 13, 2026 · Where the facts come from

The 12 closest to osTicket

  1. FreeScout

    Free open-source help desk and shared mailbox you host yourself

    • FreeScout is free. osTicket starts at $12 per agent / month, for the cloud-hosted edition (billing basis not stated).
    • Only FreeScout lists iOS and Android apps.
    • FreeScout also covers live chat and help center.
    • osTicket also covers workflow automation.
    FreeScout vs osTicketFreeScout pricing and details

  2. Spiceworks Help Desk

    Free cloud ticketing for IT teams, with a low-cost ad-free tier

    • Spiceworks Help Desk starts at $6 per seat / month, billed annually ($7 billed monthly). osTicket starts at $12 per agent / month, for the cloud-hosted edition (billing basis not stated).
    • Only Spiceworks Help Desk lists iOS and Android apps.
    • osTicket is open source and self-hostable, according to its own site.
    • Spiceworks Help Desk also covers reports and help center.
    Spiceworks Help Desk vs osTicketSpiceworks Help Desk pricing and details

  3. Jitbit Help Desk

    Ticketing system with cloud plans and a self-hosted license

    • Jitbit Help Desk starts at $24.92 per month for 1 agent, billed annually ($29 billed monthly). osTicket starts at $12 per agent / month, for the cloud-hosted edition (billing basis not stated).
    • osTicket has a free plan. Jitbit Help Desk does not, though it has a free trial.
    • Only Jitbit Help Desk lists iOS and Android apps.
    • osTicket is open source, according to its own site.
    Jitbit Help Desk vs osTicketJitbit Help Desk pricing and details

  4. Chatwoot

    Open-source support inbox you can self-host or use in the cloud

    • Chatwoot starts at $19 per agent / month, billing term not stated. osTicket starts at $12 per agent / month, for the cloud-hosted edition (billing basis not stated).
    • Only Chatwoot lists iOS and Android apps.
    • Chatwoot also covers live chat, help center and AI support agent.
    • osTicket also covers workflow automation and help desk.
    Chatwoot pricing and details

  5. Re:amaze

    Shared inbox help desk with live chat, FAQ and an AI agent

    • Re:amaze starts at $26.10 per team member / month, billed annually ($29 billed monthly). osTicket starts at $12 per agent / month, for the cloud-hosted edition (billing basis not stated).
    • osTicket has a free plan. Re:amaze does not, though it has a free trial.
    • Only Re:amaze lists iOS and Android apps.
    • osTicket is open source and self-hostable, according to its own site.
    Re:amaze pricing and details

  6. Deskpro

    Help desk for cloud or self-hosted use, with seat minimums

    • Deskpro starts at $39 per agent / month, billed annually (minimum 5 agents). osTicket starts at $12 per agent / month, for the cloud-hosted edition (billing basis not stated).
    • osTicket has a free plan. Deskpro does not.
    • Only Deskpro lists iOS and Android apps.
    • osTicket is open source, according to its own site.
    Deskpro pricing and details

  7. respond.io

    Team inbox for WhatsApp, social chats, email and calls with AI agents

    • respond.io starts at $79 per month for up to 5 users, billed annually ($99 billed monthly). osTicket starts at $12 per agent / month, for the cloud-hosted edition (billing basis not stated).
    • osTicket has a free plan. respond.io does not, though it has a free trial.
    • Only respond.io lists iOS and Android apps.
    • osTicket is open source and self-hostable, according to its own site.
    respond.io pricing and details

  8. SparrowDesk

    Help desk with shared inbox, live chat and a per-resolution AI agent

    • SparrowDesk starts at $16 per agent / month, billed annually. osTicket starts at $12 per agent / month, for the cloud-hosted edition (billing basis not stated).
    • Only SparrowDesk lists iOS and Android apps.
    • osTicket is open source and self-hostable, according to its own site.
    • SparrowDesk also covers live chat, help center, AI support agent and whatsApp messaging.
    SparrowDesk pricing and details

  9. Zendesk

    Ticketing, messaging, help center and AI agents for support teams

    • Zendesk starts at $19 per agent / month, billed annually ($25 billed monthly). osTicket starts at $12 per agent / month, for the cloud-hosted edition (billing basis not stated).
    • osTicket has a free plan. Zendesk does not, though it has a free trial.
    • Only Zendesk lists iOS and Android apps.
    • osTicket is open source and self-hostable, according to its own site.
    Zendesk pricing and details

  10. Freshdesk

    Email ticketing help desk with a knowledge base and AI agents

    • Freshdesk starts at $19 per agent / month, billed annually. osTicket starts at $12 per agent / month, for the cloud-hosted edition (billing basis not stated).
    • osTicket has a free plan. Freshdesk does not, though it has a free trial.
    • Only Freshdesk lists iOS and Android apps.
    • osTicket is open source and self-hostable, according to its own site.
    Freshdesk pricing and details

  11. Intercom

    Helpdesk with live chat and the Fin AI agent priced per outcome

    • Intercom starts at $29 per seat / month, billed annually ($39 billed monthly). osTicket starts at $12 per agent / month, for the cloud-hosted edition (billing basis not stated).
    • osTicket has a free plan. Intercom does not, though it has a free trial.
    • Only Intercom lists iOS and Android apps.
    • osTicket is open source and self-hostable, according to its own site.
    Intercom pricing and details

  12. Tidio

    Live chat, ticketing and the Lyro AI agent priced by conversations

    • Tidio starts at $24.17 per month for 100 conversations, billed annually ($29 monthly). osTicket starts at $12 per agent / month, for the cloud-hosted edition (billing basis not stated).
    • Only Tidio lists macOS, Windows, iOS and Android apps.
    • osTicket is open source and self-hostable, according to its own site.
    • Tidio also covers live chat and AI support agent.
    Tidio pricing and details

23 more that list an Android app

All 35 in one table

Common questions

Which osTicket alternatives have an Android app?

FreeScout, Spiceworks Help Desk, Jitbit Help Desk, Chatwoot, Re:amaze, Deskpro, respond.io, SparrowDesk and 27 more list an Android app.

Does osTicket have an Android app?

The osTicket listing does not include an Android app. It lists Web.

Which of these help desk and live chat tools are free?

FreeScout, Spiceworks Help Desk, Chatwoot, SparrowDesk, Tidio, Crisp, Smartsupp, Chatra and 6 more are free or have a free plan.

When was this checked?

Each listing shows its own date. On this page they run from Oct 17, 2026 to Nov 13, 2026. Vendors change prices and plans without notice, so confirm on their site before you buy.

This page is built from the listings. A tool is here because its listing says so, and the order is how close each is to osTicket: the alternatives its listing names first, then the tools that share the most features with it.