Quo vs Talkroute
We give Quo a 2.8 GPA and Talkroute a 2.6, out of 4.0. Quo grades higher on features and ease of use. Talkroute grades higher on value for money. They get the same grade on the free plan and platforms.
Price, platforms and features side by side. The table says where each price was read and when.
Quo
Business phone app for calls and texts on shared team numbers
Talkroute
Virtual phone system with call menus, texting and video meetings
How we grade them
| 2.8GPAQuoGood | 2.6GPATalkrouteGood | |
|---|---|---|
| Value for money | C$15 a head for five on Starter, billed yearly ($19 monthly), just above this category's cheaper quarter ($14). Phone menus, transfers, automatic recording and CRM links need Business at $23. | BPlus is $39 a month for 3 users plus $5 for each extra, so $49 for five, about $9.80 a head, inside this category's cheaper quarter ($14). Those are monthly prices. On your own, Basic is $19. |
| Free plan and trial | CA 7-day free trial, and Quo says it'll remind you before it ends. No free plan. | CA 7-day free trial: cancel inside the 7 days and nothing is charged. No free plan. |
| Features | BShared numbers with one call and text history, unlimited US and Canada calls and texts, the Sona AI agent, phone menus, ring orders, call summaries and an API. It covers the whole job across its plans. | CLocal and toll-free numbers, call menus and extensions, texting, voicemail and video meetings for 100. It covers the basics, but recording and reporting need Pro, texts are capped (2,000 a month on Plus), and the AI receptionist is in beta. |
| Ease of use | B4.4 from about 10,800 App Store ratings. Lots of people use it, and most seem to get on with it fine. | CNo App Store rating on record. There's a call menu and extensions to set up, and local numbers need texting registration first. |
| Platforms and integrations | AWeb, Mac, Windows, iPhone and Android, with HubSpot, Salesforce, Pipedrive, Slack, Zapier and Make, an API, and an MCP server for ChatGPT and Claude. | AWeb, Mac, Windows, Linux, iPhone and Android, which few here match, plus an API. Zapier is the only listed integration. |
| Best for | small teams sharing one business number | one flat price for a few people and a call menu |
The GPA is the average of the five grades: an A is 4 points, an F is none. The full reasons are on each tool's page: Quo and Talkroute. How we grade
Price against what you get
Quo starts at $15 a month for each person and scores 3.3 out of 4 on features, ease of use and platforms. Talkroute starts at $19 a month and scores 2.7.
Quo scores higher and starts $4 a month lower. Of the other business phone systems on the chart, none scores higher than Quo for less, and 4 score higher than Talkroute for less.
Features, ease of use and platforms, averaged
What paid plans start at, a month (each step along is roughly double) →
- The best score at each price
- Has a free plan
- No free plan
Where they differ
- Quo starts at $15 per user / month, billed annually ($19 billed monthly). Talkroute starts at $19 per month for 1 user, plus $5 per additional user.
- Only Talkroute lists a Linux app.
- Quo also covers transcription, shared inbox and AI support agent.
- Talkroute also covers video calls.
At a glance
| Quo | Talkroute | |
|---|---|---|
| Pricing | Free trial | Free trial |
| Starts at | $15 per user / month, billed annually ($19 billed monthly) | $19 per month for 1 user, plus $5 per additional user |
| Free plan | None | None |
| Free trial | 7-day free trial, with a reminder before it ends | 7-day free trial; cancel within 7 days and nothing is charged |
| Web | ||
| macOS | ||
| Windows | ||
| Linux | ||
| iOS | ||
| Android | ||
| Made by | OpenPhone Technologies, Inc. | Talkroute |
| Price read from | quo.com | talkroute.com |
| Checked | Oct 17, 2026 | Oct 17, 2026 |
Who each one suits
Quo
- Small businesses that want a second number apart from personal phones
- Teams sharing one number for sales or support texts and calls
- Owners who want an AI agent to pick up missed calls
Talkroute
- Small businesses that want one price for a few users
- Teams that want call menus and extensions without desk phones
- Linux users, since Talkroute ships a Linux desktop app
Worth knowing
Quo
- Texting US numbers requires carrier registration (TCR): a one-time $19.50 review fee plus $1.50 to $3 a month.
- On Starter, calls are recorded manually only, and phone menus, transfers and CRM integrations need Business or Scale.
- Each extra number costs $5 a month; calls and texts outside the US and Canada are billed per minute or per message.
- Sona calls beyond the plan's credits cost $0.45 to $1.00 each, depending on the credit tier.
Talkroute
- The pricing page shows monthly prices only; it says annual plans save money but gives no annual prices.
- Call recording, reporting and a HIPAA business associate agreement need the Pro plan.
- Texting from local numbers needs registration: $19 once on Basic or $15 on Plus, plus $1.50 a month on Basic.
- The AI Receptionist (beta) starts at $39 a month plus $0.40 per AI minute, and bulk texting at $55 a month; both need a phone plan.
Key features
Quo
- Shared phone numbers
- Several teammates can share one number with a common call and text history, internal threads and shared contacts. Starter allows up to 10 users per shared number.
- Calling and texting
- Unlimited calls and texts to US and Canadian numbers under a fair use policy, with snippets, scheduled messages, auto-replies and group messages.
- Sona AI agent
- An AI agent that answers calls at any hour. Every plan includes 1,000 credits a month, enough for 10 calls; credit packs run from $25 to $199 a month.
- AI call summaries and transcripts
- Business and Scale transcribe and summarize every call. On Starter, summaries cover only calls Sona handles; voicemails are transcribed on all plans.
- Phone menus and routing
- Business adds phone menus, call transfers, group calls and ring orders that ring teammates in batches, plus business-hours forwarding.
- Integrations and API
- HubSpot and Salesforce need Business or Scale. Pipedrive, Slack, Zapier, Make, Google Contacts and the Quo API are also listed, plus an MCP server for ChatGPT and Claude.
Talkroute
- Local and toll-free numbers
- Each plan includes 1 to 3 local or toll-free numbers with unlimited calling; more numbers are $5 a month, and US and Canadian numbers port in free.
- Call menus and extensions
- Plus adds a call menu with single-digit extensions, simultaneous ring and hours of operation; Pro adds unlimited menus and multi-digit extensions.
- Business texting
- SMS and MMS from the business number, with 500 to 5,000 texts a month included; toll-free numbers register for texting at no charge.
- Video meetings
- HD video meetings for up to 100 people with screen sharing and in-meeting chat, included free with every phone plan for a limited time.
- Call recording and reporting
- Pro adds call recording, scheduled call forwarding, reporting and five professionally voiced greetings from Voice Studio.
- AI Receptionist
- A beta add-on that answers calls 24/7, books appointments, takes messages and writes call summaries and transcripts.
Plans
Quo
Starter$15
per user / month, billed annually ($19 billed monthly)
One local or toll-free number per user, unlimited US and Canada calls and texts, voicemail transcripts, the Sona AI agent and the Quo API.
Business$23
per user / month, billed annually ($33 billed monthly)
Adds AI summaries and transcripts for all calls, phone menus, group calls, transfers, ring orders, auto recording, reports and HubSpot and Salesforce.
Scale$35
per user / month, billed annually ($47 billed monthly)
Adds AI call tags, dedicated onboarding, priority chat and email support, and inbound phone support.
Talkroute
Basic$19
per month for 1 user, plus $5 per additional user
1 phone number, 1 mailbox, 500 texts a month, unlimited calling (reasonable use), forwarding and routing, video meetings, apps and the API.
Plus$39
per month for up to 3 users, plus $5 per additional user
2 numbers, 3 mailboxes, 2,000 texts a month, a call menu with single-digit extensions, simultaneous ring, live call transfer and business hours.
Pro$59
per month for up to 10 users, plus $5 per additional user
3 numbers, 10 mailboxes, 5,000 texts a month, unlimited menus, multi-digit extensions, call recording, reporting, Voice Studio and a HIPAA BAA.
EnterpriseCustom
For 20+ users, with 10+ numbers, bulk texting and user discounts, an SLA, a dedicated account manager and priority onboarding.
Ways to pay less
Quo
- Annual discount
Lower prices with yearly billing
Quo's pricing page shows yearly billing saving $48 a year per user on Starter, $120 on Business and $144 on Scale.
Talkroute
- Other savings
10% off the first year for new clients
A banner on Talkroute's site offers new clients 10% off their first year, with no annual purchase required.
