Talkroute vs Unitel Voice
We give Talkroute a 2.6 GPA and Unitel Voice a 2.2, out of 4.0. Talkroute grades higher on the free plan and platforms. Unitel Voice grades higher on value for money. They get the same grade on features and ease of use.
Price, platforms and features side by side. The table says where each price was read and when.
Talkroute
Virtual phone system with call menus, texting and video meetings
Unitel Voice
Virtual phone system for small US businesses with flat monthly plans
How we grade them
| 2.6GPATalkrouteGood | 2.2GPAUnitel VoiceFair | |
|---|---|---|
| Value for money | BPlus is $39 a month for 3 users plus $5 for each extra, so $49 for five, about $9.80 a head, inside this category's cheaper quarter ($14). Those are monthly prices. On your own, Basic is $19. | ATeam is $13.99 a month billed yearly with unlimited users on its plan card, about $2.80 a head for five. Want desktop softphones? Office is $20.99 for 3 users plus $9.99 each, about $8.19 a head. On your own, Solo is $6.99. |
| Free plan and trial | CA 7-day free trial: cancel inside the 7 days and nothing is charged. No free plan. | FNo free plan and no free trial. Every plan has a 30-day money-back guarantee and no contract, but a refund isn't a trial. |
| Features | CLocal and toll-free numbers, call menus and extensions, texting, voicemail and video meetings for 100. It covers the basics, but recording and reporting need Pro, texts are capped (2,000 a month on Plus), and the AI receptionist is in beta. | CAn auto attendant, extensions, ring groups, business-hours routing, voicemail transcripts and unlimited calls and texts. It does the virtual phone job fully, but recording, conference calls and extra numbers are add-ons, and there are no integrations. |
| Ease of use | CNo App Store rating on record. There's a call menu and extensions to set up, and local numbers need texting registration first. | CNo App Store rating on record. Greetings, extensions and routing get set up in a web dashboard before the phones are much use. |
| Platforms and integrations | AWeb, Mac, Windows, Linux, iPhone and Android, which few here match, plus an API. Zapier is the only listed integration. | BiPhone and Android apps and a web dashboard, with desktop softphones and desk phones on Office. No integrations on record. |
| Best for | one flat price for a few people and a call menu | a cheap auto attendant for small US businesses |
The GPA is the average of the five grades: an A is 4 points, an F is none. The full reasons are on each tool's page: Talkroute and Unitel Voice. How we grade
Price against what you get
Talkroute starts at $19 a month and scores 2.7 out of 4 on features, ease of use and platforms. Unitel Voice starts at $6.99 a month and scores 2.3.
Talkroute scores higher, and starts $12.01 a month higher: the question is whether the extra is worth that to you. Of the other business phone systems on the chart, 4 score higher than Talkroute for less, and none scores higher than Unitel Voice for less.
Features, ease of use and platforms, averaged
What paid plans start at, a month (each step along is roughly double) →
- The best score at each price
- Has a free plan
- No free plan
Where they differ
- Talkroute starts at $19 per month for 1 user, plus $5 per additional user. Unitel Voice starts at $6.99 per month for 1 user, billed yearly ($9.99 billed monthly).
- Only Talkroute lists macOS, Windows and Linux apps.
- Talkroute also covers video calls.
- Unitel Voice also covers transcription.
At a glance
| Talkroute | Unitel Voice | |
|---|---|---|
| Pricing | Free trial | Paid |
| Starts at | $19 per month for 1 user, plus $5 per additional user | $6.99 per month for 1 user, billed yearly ($9.99 billed monthly) |
| Free plan | None | None |
| Free trial | 7-day free trial; cancel within 7 days and nothing is charged | None listed |
| Web | ||
| macOS | ||
| Windows | ||
| Linux | ||
| iOS | ||
| Android | ||
| Made by | Talkroute | Unitel Voice, LLC |
| Price read from | talkroute.com | signup.unitelvoice.com |
| Checked | Oct 17, 2026 | Oct 17, 2026 |
Who each one suits
Talkroute
- Small businesses that want one price for a few users
- Teams that want call menus and extensions without desk phones
- Linux users, since Talkroute ships a Linux desktop app
Unitel Voice
- Solo owners who want a business number on their cell phone
- Small US teams that want a professional auto attendant
- Offices that want desk phones without a per-seat plan
Worth knowing
Talkroute
- The pricing page shows monthly prices only; it says annual plans save money but gives no annual prices.
- Call recording, reporting and a HIPAA business associate agreement need the Pro plan.
- Texting from local numbers needs registration: $19 once on Basic or $15 on Plus, plus $1.50 a month on Basic.
- The AI Receptionist (beta) starts at $39 a month plus $0.40 per AI minute, and bulk texting at $55 a month; both need a phone plan.
Unitel Voice
- Texting needs carrier registration: $19.50 one-time and $1.50 a month, paid to the registry and carriers.
- Call recording, conference calling, CNAM, extra numbers and 911 calling are add-ons on every plan.
- Desktop softphones, desk phones and team messaging are only on Office, which includes 3 users; more users are $9.99 a month each.
- There is no free trial, but every plan has a 30-day money-back guarantee and no contract.
Key features
Talkroute
- Local and toll-free numbers
- Each plan includes 1 to 3 local or toll-free numbers with unlimited calling; more numbers are $5 a month, and US and Canadian numbers port in free.
- Call menus and extensions
- Plus adds a call menu with single-digit extensions, simultaneous ring and hours of operation; Pro adds unlimited menus and multi-digit extensions.
- Business texting
- SMS and MMS from the business number, with 500 to 5,000 texts a month included; toll-free numbers register for texting at no charge.
- Video meetings
- HD video meetings for up to 100 people with screen sharing and in-meeting chat, included free with every phone plan for a limited time.
- Call recording and reporting
- Pro adds call recording, scheduled call forwarding, reporting and five professionally voiced greetings from Voice Studio.
- AI Receptionist
- A beta add-on that answers calls 24/7, books appointments, takes messages and writes call summaries and transcripts.
Unitel Voice
- Toll-free, local and vanity numbers
- A toll-free, local or vanity number on every plan, number porting, and extra numbers or direct-dial numbers as add-ons.
- Auto attendant and call routing
- Menu greetings, extensions, ring groups, call scheduling by business hours and holidays, on-hold music and call blocking.
- Unlimited calling and texting
- No per-minute charges on any plan. Texting is unlimited once the business has registered with the carriers' Campaign Registry.
- Voice Talent Studio
- Greetings recorded with a choice of AI or professional human voices, free with every plan.
- Mobile apps and online dashboard
- iPhone and Android apps for calls and texts from a personal phone, and a web dashboard to manage greetings, extensions, routing and users.
- Softphones and desk phones
- The Office plan adds desktop softphones and VoIP desk phones, which Unitel Voice sells at cost and ships preconfigured.
Plans
Talkroute
Basic$19
per month for 1 user, plus $5 per additional user
1 phone number, 1 mailbox, 500 texts a month, unlimited calling (reasonable use), forwarding and routing, video meetings, apps and the API.
Plus$39
per month for up to 3 users, plus $5 per additional user
2 numbers, 3 mailboxes, 2,000 texts a month, a call menu with single-digit extensions, simultaneous ring, live call transfer and business hours.
Pro$59
per month for up to 10 users, plus $5 per additional user
3 numbers, 10 mailboxes, 5,000 texts a month, unlimited menus, multi-digit extensions, call recording, reporting, Voice Studio and a HIPAA BAA.
EnterpriseCustom
For 20+ users, with 10+ numbers, bulk texting and user discounts, an SLA, a dedicated account manager and priority onboarding.
Unitel Voice
Solo$6.99
per month for 1 user, billed yearly ($9.99 billed monthly)
1 toll-free or local number, unlimited calling and texting, an auto attendant with custom greetings, voicemail with transcription and the mobile app.
Team$13.99
per month, billed yearly ($19.99 billed monthly)
Unlimited users, per the plan card. Adds unlimited employee and department extensions, ring groups with custom routing, live call transfer and unlimited voicemail boxes.
Office$20.99
per month for up to 3 users, billed yearly ($29.99 billed monthly)
Adds desktop softphones, VoIP desk phones, team presence and team messaging. More users cost $9.99 each a month.
Ways to pay less
Talkroute
- Other savings
10% off the first year for new clients
A banner on Talkroute's site offers new clients 10% off their first year, with no annual purchase required.
Unitel Voice
- Annual discount
Save 30% with yearly billing
Unitel Voice's plan page offers about 30% off for yearly billing: Solo is $84 a year ($6.99 a month) against $9.99 monthly.
