Quo vs Unitel Voice
We give Quo a 2.8 GPA and Unitel Voice a 2.2, out of 4.0. Quo grades higher on the free plan, features, ease of use and platforms. Unitel Voice grades higher on value for money.
Price, platforms and features side by side. The table says where each price was read and when.
Quo
Business phone app for calls and texts on shared team numbers
Unitel Voice
Virtual phone system for small US businesses with flat monthly plans
How we grade them
| 2.8GPAQuoGood | 2.2GPAUnitel VoiceFair | |
|---|---|---|
| Value for money | C$15 a head for five on Starter, billed yearly ($19 monthly), just above this category's cheaper quarter ($14). Phone menus, transfers, automatic recording and CRM links need Business at $23. | ATeam is $13.99 a month billed yearly with unlimited users on its plan card, about $2.80 a head for five. Want desktop softphones? Office is $20.99 for 3 users plus $9.99 each, about $8.19 a head. On your own, Solo is $6.99. |
| Free plan and trial | CA 7-day free trial, and Quo says it'll remind you before it ends. No free plan. | FNo free plan and no free trial. Every plan has a 30-day money-back guarantee and no contract, but a refund isn't a trial. |
| Features | BShared numbers with one call and text history, unlimited US and Canada calls and texts, the Sona AI agent, phone menus, ring orders, call summaries and an API. It covers the whole job across its plans. | CAn auto attendant, extensions, ring groups, business-hours routing, voicemail transcripts and unlimited calls and texts. It does the virtual phone job fully, but recording, conference calls and extra numbers are add-ons, and there are no integrations. |
| Ease of use | B4.4 from about 10,800 App Store ratings. Lots of people use it, and most seem to get on with it fine. | CNo App Store rating on record. Greetings, extensions and routing get set up in a web dashboard before the phones are much use. |
| Platforms and integrations | AWeb, Mac, Windows, iPhone and Android, with HubSpot, Salesforce, Pipedrive, Slack, Zapier and Make, an API, and an MCP server for ChatGPT and Claude. | BiPhone and Android apps and a web dashboard, with desktop softphones and desk phones on Office. No integrations on record. |
| Best for | small teams sharing one business number | a cheap auto attendant for small US businesses |
The GPA is the average of the five grades: an A is 4 points, an F is none. The full reasons are on each tool's page: Quo and Unitel Voice. How we grade
Price against what you get
Quo starts at $15 a month for each person and scores 3.3 out of 4 on features, ease of use and platforms. Unitel Voice starts at $6.99 a month and scores 2.3.
Quo scores higher, and starts $8.01 a month higher: the question is whether the extra is worth that to you. Of the other business phone systems on the chart, none scores higher than Quo for less, and none scores higher than Unitel Voice for less.
Features, ease of use and platforms, averaged
What paid plans start at, a month (each step along is roughly double) →
- The best score at each price
- Has a free plan
- No free plan
Where they differ
- Quo starts at $15 per user / month, billed annually ($19 billed monthly). Unitel Voice starts at $6.99 per month for 1 user, billed yearly ($9.99 billed monthly).
- Only Quo lists macOS and Windows apps.
- Quo also covers shared inbox and AI support agent.
At a glance
| Quo | Unitel Voice | |
|---|---|---|
| Pricing | Free trial | Paid |
| Starts at | $15 per user / month, billed annually ($19 billed monthly) | $6.99 per month for 1 user, billed yearly ($9.99 billed monthly) |
| Free plan | None | None |
| Free trial | 7-day free trial, with a reminder before it ends | None listed |
| Web | ||
| macOS | ||
| Windows | ||
| iOS | ||
| Android | ||
| Made by | OpenPhone Technologies, Inc. | Unitel Voice, LLC |
| Price read from | quo.com | signup.unitelvoice.com |
| Checked | Oct 17, 2026 | Oct 17, 2026 |
Who each one suits
Quo
- Small businesses that want a second number apart from personal phones
- Teams sharing one number for sales or support texts and calls
- Owners who want an AI agent to pick up missed calls
Unitel Voice
- Solo owners who want a business number on their cell phone
- Small US teams that want a professional auto attendant
- Offices that want desk phones without a per-seat plan
Worth knowing
Quo
- Texting US numbers requires carrier registration (TCR): a one-time $19.50 review fee plus $1.50 to $3 a month.
- On Starter, calls are recorded manually only, and phone menus, transfers and CRM integrations need Business or Scale.
- Each extra number costs $5 a month; calls and texts outside the US and Canada are billed per minute or per message.
- Sona calls beyond the plan's credits cost $0.45 to $1.00 each, depending on the credit tier.
Unitel Voice
- Texting needs carrier registration: $19.50 one-time and $1.50 a month, paid to the registry and carriers.
- Call recording, conference calling, CNAM, extra numbers and 911 calling are add-ons on every plan.
- Desktop softphones, desk phones and team messaging are only on Office, which includes 3 users; more users are $9.99 a month each.
- There is no free trial, but every plan has a 30-day money-back guarantee and no contract.
Key features
Quo
- Shared phone numbers
- Several teammates can share one number with a common call and text history, internal threads and shared contacts. Starter allows up to 10 users per shared number.
- Calling and texting
- Unlimited calls and texts to US and Canadian numbers under a fair use policy, with snippets, scheduled messages, auto-replies and group messages.
- Sona AI agent
- An AI agent that answers calls at any hour. Every plan includes 1,000 credits a month, enough for 10 calls; credit packs run from $25 to $199 a month.
- AI call summaries and transcripts
- Business and Scale transcribe and summarize every call. On Starter, summaries cover only calls Sona handles; voicemails are transcribed on all plans.
- Phone menus and routing
- Business adds phone menus, call transfers, group calls and ring orders that ring teammates in batches, plus business-hours forwarding.
- Integrations and API
- HubSpot and Salesforce need Business or Scale. Pipedrive, Slack, Zapier, Make, Google Contacts and the Quo API are also listed, plus an MCP server for ChatGPT and Claude.
Unitel Voice
- Toll-free, local and vanity numbers
- A toll-free, local or vanity number on every plan, number porting, and extra numbers or direct-dial numbers as add-ons.
- Auto attendant and call routing
- Menu greetings, extensions, ring groups, call scheduling by business hours and holidays, on-hold music and call blocking.
- Unlimited calling and texting
- No per-minute charges on any plan. Texting is unlimited once the business has registered with the carriers' Campaign Registry.
- Voice Talent Studio
- Greetings recorded with a choice of AI or professional human voices, free with every plan.
- Mobile apps and online dashboard
- iPhone and Android apps for calls and texts from a personal phone, and a web dashboard to manage greetings, extensions, routing and users.
- Softphones and desk phones
- The Office plan adds desktop softphones and VoIP desk phones, which Unitel Voice sells at cost and ships preconfigured.
Plans
Quo
Starter$15
per user / month, billed annually ($19 billed monthly)
One local or toll-free number per user, unlimited US and Canada calls and texts, voicemail transcripts, the Sona AI agent and the Quo API.
Business$23
per user / month, billed annually ($33 billed monthly)
Adds AI summaries and transcripts for all calls, phone menus, group calls, transfers, ring orders, auto recording, reports and HubSpot and Salesforce.
Scale$35
per user / month, billed annually ($47 billed monthly)
Adds AI call tags, dedicated onboarding, priority chat and email support, and inbound phone support.
Unitel Voice
Solo$6.99
per month for 1 user, billed yearly ($9.99 billed monthly)
1 toll-free or local number, unlimited calling and texting, an auto attendant with custom greetings, voicemail with transcription and the mobile app.
Team$13.99
per month, billed yearly ($19.99 billed monthly)
Unlimited users, per the plan card. Adds unlimited employee and department extensions, ring groups with custom routing, live call transfer and unlimited voicemail boxes.
Office$20.99
per month for up to 3 users, billed yearly ($29.99 billed monthly)
Adds desktop softphones, VoIP desk phones, team presence and team messaging. More users cost $9.99 each a month.
Ways to pay less
Quo
- Annual discount
Lower prices with yearly billing
Quo's pricing page shows yearly billing saving $48 a year per user on Starter, $120 on Business and $144 on Scale.
Unitel Voice
- Annual discount
Save 30% with yearly billing
Unitel Voice's plan page offers about 30% off for yearly billing: Solo is $84 a year ($6.99 a month) against $9.99 monthly.
