Grasshopper vs Unitel Voice
We give Grasshopper a 3.0 GPA and Unitel Voice a 2.2, out of 4.0. Grasshopper grades higher on the free plan and ease of use. They get the same grade on value for money, features and platforms.
Price, platforms and features side by side. The table says where each price was read and when.
Grasshopper
Virtual business number on your own phone, priced per account
Unitel Voice
Virtual phone system for small US businesses with flat monthly plans
How we grade them
| 3.0GPAGrasshopperVery good | 2.2GPAUnitel VoiceFair | |
|---|---|---|
| Value for money | ASolo Plus is $25 a month billed yearly for unlimited users. Add two $3 extensions so all five of you get one and it's about $6.20 a head, under 60% of this category's cheaper quarter. On your own, True Solo is $14. | ATeam is $13.99 a month billed yearly with unlimited users on its plan card, about $2.80 a head for five. Want desktop softphones? Office is $20.99 for 3 users plus $9.99 each, about $8.19 a head. On your own, Solo is $6.99. |
| Free plan and trial | CA 7-day free trial with no credit card needed. No free plan. | FNo free plan and no free trial. Every plan has a 30-day money-back guarantee and no contract, but a refund isn't a trial. |
| Features | CA local, toll-free or vanity number, a shared inbox for calls, texts and voicemail, extensions, recording with AI summaries, auto-replies and fax. It does that job fully, but it's a smaller job: no integrations, and advanced routing is on Small Business. | CAn auto attendant, extensions, ring groups, business-hours routing, voicemail transcripts and unlimited calls and texts. It does the virtual phone job fully, but recording, conference calls and extra numbers are add-ons, and there are no integrations. |
| Ease of use | A4.75 from about 46,000 App Store ratings. Pick a number, install the app and the calls start ringing. | CNo App Store rating on record. Greetings, extensions and routing get set up in a web dashboard before the phones are much use. |
| Platforms and integrations | BMac, Windows, iPhone and Android apps, so phone and computer are covered. No web app and no integrations on record, which keeps it off the top grade. | BiPhone and Android apps and a web dashboard, with desktop softphones and desk phones on Office. No integrations on record. |
| Best for | a second business number on your own phone | a cheap auto attendant for small US businesses |
The GPA is the average of the five grades: an A is 4 points, an F is none. The full reasons are on each tool's page: Grasshopper and Unitel Voice. How we grade
Price against what you get
Grasshopper starts at $14 a month and scores 3.0 out of 4 on features, ease of use and platforms. Unitel Voice starts at $6.99 a month and scores 2.3.
Grasshopper scores higher, and starts $7.01 a month higher: the question is whether the extra is worth that to you. Of the other business phone systems on the chart, none scores higher than Grasshopper for less, and none scores higher than Unitel Voice for less.
Features, ease of use and platforms, averaged
What paid plans start at, a month (each step along is roughly double) →
- The best score at each price
- Has a free plan
- No free plan
Where they differ
- Grasshopper starts at $14 per month, billed annually. Unitel Voice starts at $6.99 per month for 1 user, billed yearly ($9.99 billed monthly).
- Only Grasshopper lists macOS and Windows apps.
- Only Unitel Voice lists a web app.
- Grasshopper also covers shared inbox.
At a glance
| Grasshopper | Unitel Voice | |
|---|---|---|
| Pricing | Free trial | Paid |
| Starts at | $14 per month, billed annually | $6.99 per month for 1 user, billed yearly ($9.99 billed monthly) |
| Free plan | None | None |
| Free trial | 7-day free trial, no credit card required | None listed |
| Web | ||
| macOS | ||
| Windows | ||
| iOS | ||
| Android | ||
| Made by | Grasshopper | Unitel Voice, LLC |
| Price read from | grasshopper.com | signup.unitelvoice.com |
| Checked | Oct 17, 2026 | Oct 17, 2026 |
Who each one suits
Grasshopper
- Solo founders who want a business number on their own phone
- Small teams that want a flat bill however many people answer
- Businesses that need a toll-free or vanity number
Unitel Voice
- Solo owners who want a business number on their cell phone
- Small US teams that want a professional auto attendant
- Offices that want desk phones without a per-seat plan
Worth knowing
Grasshopper
- Sold only in the US and Canada; international calls are billed per minute by destination.
- Texting needs carrier registration: a $19.50 one-time fee and $1.50 a month on every plan.
- Extra numbers cost $9 a month each on annual billing ($10 monthly), and extra extensions $3 ($5 monthly).
- The pricing page shows annual prices and says annual billing saves over 20%; only Solo Plus's monthly price ($32) was readable.
Unitel Voice
- Texting needs carrier registration: $19.50 one-time and $1.50 a month, paid to the registry and carriers.
- Call recording, conference calling, CNAM, extra numbers and 911 calling are add-ons on every plan.
- Desktop softphones, desk phones and team messaging are only on Office, which includes 3 users; more users are $9.99 a month each.
- There is no free trial, but every plan has a 30-day money-back guarantee and no contract.
Key features
Grasshopper
- A second number on your phone
- Pick a local, toll-free or vanity number and use it through the mobile or desktop app, keeping business calls apart from a personal number.
- Shared inbox
- Calls, texts and voicemails sit in one thread per customer, and the inbox is shared so the whole team sees the same history.
- Extensions and call forwarding
- Forward calls to any number and add extensions for staff or departments: one on True Solo, three on Solo Plus and unlimited on Small Business.
- Recording and AI call summaries
- Call recording with transcription, plus call summaries and AI sentiment drawn from customer calls.
- Automated replies
- Instant Response sends a set text reply when a call is missed, and scheduled auto-replies cover hours when no one is working.
- Virtual fax
- Inbound faxes arrive by email and in the app, without a fax machine.
Unitel Voice
- Toll-free, local and vanity numbers
- A toll-free, local or vanity number on every plan, number porting, and extra numbers or direct-dial numbers as add-ons.
- Auto attendant and call routing
- Menu greetings, extensions, ring groups, call scheduling by business hours and holidays, on-hold music and call blocking.
- Unlimited calling and texting
- No per-minute charges on any plan. Texting is unlimited once the business has registered with the carriers' Campaign Registry.
- Voice Talent Studio
- Greetings recorded with a choice of AI or professional human voices, free with every plan.
- Mobile apps and online dashboard
- iPhone and Android apps for calls and texts from a personal phone, and a web dashboard to manage greetings, extensions, routing and users.
- Softphones and desk phones
- The Office plan adds desktop softphones and VoIP desk phones, which Unitel Voice sells at cost and ships preconfigured.
Plans
Grasshopper
True Solo$14
per month, billed annually
One user, one local or toll-free number and one extension, with unlimited calls and texts.
Solo Plus$25
per month, billed annually ($32 billed monthly)
Unlimited users at no extra cost, one number and three extensions; more extensions cost $3 a month each.
Small Business$55
per month, billed annually
Unlimited users, four numbers and unlimited extensions, with advanced call routing and call tracking.
Unitel Voice
Solo$6.99
per month for 1 user, billed yearly ($9.99 billed monthly)
1 toll-free or local number, unlimited calling and texting, an auto attendant with custom greetings, voicemail with transcription and the mobile app.
Team$13.99
per month, billed yearly ($19.99 billed monthly)
Unlimited users, per the plan card. Adds unlimited employee and department extensions, ring groups with custom routing, live call transfer and unlimited voicemail boxes.
Office$20.99
per month for up to 3 users, billed yearly ($29.99 billed monthly)
Adds desktop softphones, VoIP desk phones, team presence and team messaging. More users cost $9.99 each a month.
Ways to pay less
Grasshopper
- Annual discount
Annual savings over 20%
Grasshopper's pricing page says annual billing saves over 20%; its comparison page gives Solo Plus as $25 a month annually against $32 monthly.
Unitel Voice
- Annual discount
Save 30% with yearly billing
Unitel Voice's plan page offers about 30% off for yearly billing: Solo is $84 a year ($6.99 a month) against $9.99 monthly.
