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Text Request vs TextBetter (2026): which should you pick?

As of Nov 13, 2026, Text Request grades higher than TextBetter: 1.8 against 1.6 out of 4.0.

Checked Nov 13, 2026 · graded Nov 13, 2026 by ToolGPA

Text Request grades higher on the free plan. They get the same grade on value for money, features, ease of use and platforms.

Price, platforms and features side by side. The table says where each price was read and when.

Text Request

Business texting with a shared dashboard, priced by included texts

Free trial · from $59.99/mo

TextBetter

Business texting from your existing landline, toll-free or VoIP number

From $79/mo

Which one is for you

Pick Text Request if

  • Fits if your team shares one US text line
  • Works for offices that text customers back and forth

Look elsewhere if

  • Pricey if you grow: $145 for 2,500 texts, $295 for 6,500
  • Tight if you need the API: only Enterprise at $575 and above
  • Watch out: extra texts cost 5.8 cents each on Basic and Starter
  • Watch out: one dashboard is one text line, so more lines need a higher plan

Pick TextBetter if

  • Fits if your customers already know your landline or toll-free number and you want it to take texts
  • Works for small teams that want a shared texting inbox on web and phone

Look elsewhere if

  • Pricey if you send a lot: 200 or 500 outbound segments a month is the limit
  • Not for you if you want to try it first, as no trial is listed
  • Watch out: extra numbers on Email to Text Pro cost $20 a month each
  • Skip it if you need an API, which is sold only on custom Enterprise pricing

How we grade them

1.8GPAText RequestWeak1.6GPATextBetterWeak
Value for money
D$59.99 for 1,000 texts, with integrations from $145 and the API from $575; the middle of the category is $36.
D$79 a month for 1 number and 200 outbound segments, or $109 for 500. That's a small allowance for the money against a $36 category middle.
Free plan and trial
DTry it free, but the page gives no length or terms.
FNo free plan, and the pricing page lists no trial; it points to a demo.
Features
CTwo-way and mass texts, sequences and payments, with the API, integrations and keywords held back for higher plans.
CTexting from existing numbers, a shared inbox on web and mobile, email to text, scheduling and compliance help. API and high volumes are Enterprise only.
Ease of use
CNo store rating on record, and 10DLC sending needs to be set up.
CNo store rating on record. Moving an existing number to texting needs set-up first.
Platforms and integrations
BWeb with a Chrome extension, integrations and an API on top plans; no phone apps listed.
BWeb and a mobile app, with HubSpot, Pipedrive, Slack and Microsoft Teams listed.
Best fora shared texting dashboard for US businessestexting from a number you already have

The GPA is the average of the five grades: an A is 4 points, an F is none. The full reasons are on each tool's page: Text Request and TextBetter. How we grade

Price against what you get

Text Request starts at $59.99 a month and scores 2.3 out of 4 on features, ease of use and platforms. TextBetter starts at $79 a month and scores 2.3.

They score the same, and Text Request starts $19.01 a month lower. Of the other SMS and chat marketing tools on the chart, 6 score higher than Text Request for less, and 6 score higher than TextBetter for less.

Features, ease of use and platforms, averaged

D1.0C2.0B3.0A4.0$5$10$20$50$100$200$500More for lessCosts more, scores moreCosts less, scores lessCosts more, scores lessText RequestTextBetter

What paid plans start at, a month (each step along is roughly double) →

  • The best score at each price
  • Has a free plan
  • No free plan
The full chart of SMS and chat marketing tools, and the best at every price

Where they differ

    In commonWebPublic APIShared inboxWorkflow automationBusiness textingSMS marketing

    At a glance

    Text RequestTextBetter
    PricingFree trialPaid
    Starts at$59.99 per month for 1,000 texts, billed monthly$79 per month for 1 text-enabled number (Email to Text Solo)
    Free planNoneNone
    Free trialTry it free; the page does not state the length or termsNone listed
    Web
    Browser extension
    Made byText RequestTextBetter
    Price read fromtextrequest.comtextbetter.com
    CheckedNov 13, 2026Nov 13, 2026

    Worth knowing

    Text Request

    • Texts beyond the monthly allowance cost 5.8¢ down to 1.3¢ each, depending on the plan.
    • The API is only on Enterprise and higher; integrations and the Chrome extension need Starter or above.
    • The pricing page shows 20% off the first 3 months and a promo code banner; the list prices are recorded here.
    • One dashboard is one text line, so extra lines mean a higher plan or a $5 add-on on High Volume tiers.

    TextBetter

    • Plans are measured in outbound message segments (200 or 500 a month), not unlimited messages.
    • The pricing page lists no free trial; it points visitors to a demo.
    • Additional text-enabled numbers on Email to Text Pro cost $20 a month each.
    • API access and high volumes are sold only through Enterprise, at custom pricing.

    Key features

    Text Request

    Two-way texting dashboard
    A web dashboard for conversations with customers, with unlimited users, contacts and contact groups on every plan.
    Mass texts and scheduling
    Send mass texts, schedule messages, and use message templates and sequences from the same account.
    Payments and location requests
    Text-to-pay is listed on every plan; location requests come with Starter and above.
    Chrome extension and integrations
    Starter and above add a Chrome extension and third-party integrations; the API arrives with Enterprise.
    10DLC verified sending
    Every plan is listed with 10DLC verified sending for US business texting.

    TextBetter

    Text from existing numbers
    Landline, toll-free or VoIP numbers can be text-enabled, so customers see a number they already recognize.
    Shared inbox on web and mobile
    Several users can work from one business number, with conversations synced between the web and mobile apps.
    Email to text
    Send and receive texts from a regular email inbox, which also keeps messages in an existing email archive.
    Automation and scheduling
    Canned responses, keyword replies, scheduled messages and drip campaigns on the Marketing Pro plan.
    Compliance help
    Opt-out tools are built in, and the vendor says its team leads 10DLC registration and carrier approvals.
    CRM and chat alerts
    The vendor lists HubSpot and Pipedrive sync, plus Slack and Microsoft Teams notifications, and an SMS API.

    Plans

    Text Request

    • Basic$59.99

      per month for 1,000 texts and 1 dashboard, billed monthly

      Two-way and mass texting, sequences, payments, templates and 10DLC sending. Extra texts 5.8¢. Shown at $47.99 for the first 3 months.

    • Starter$145

      per month for 2,500 texts and multiple dashboards, billed monthly

      Adds location requests, unlimited keywords, a Chrome extension and third-party integrations. Extra texts 5.8¢. $116 for the first 3 months.

    • Corporate$295

      per month for 6,500 texts and 5 dashboards, billed monthly

      Adds custom merge fields. Extra texts 4.9¢. Shown at $236 for the first 3 months.

    • Enterprise$575

      per month for 20,000 texts and 10 dashboards, billed monthly

      Adds API access. Extra texts 3.2¢. High Volume tiers run from $890 a month for 50,000 texts to $2,900 for 250,000.

    TextBetter

    • Email to Text Solo$79

      per month for 1 number and 200 outbound segments

      Texting from your email inbox on one existing number, with unlimited incoming segments.

    • Email to Text Pro$109

      per month for up to 5 numbers

      500 outbound segments per number each month, pooled; adds phonebook, opt-out tools and auto replies.

    • Marketing Pro (web and mobile app)$109

      per month for 1 user and 1 number

      Shared inbox, 500 outbound segments, scheduled messages and drip campaigns. Extra users $7 a month each.

    • EnterpriseCustom

      Volume-based segment pricing, reporting, admin controls and SMS and MMS API access; priced to usage.

    Ways to pay less

    Text Request

    • Other savings

      20% off the first 3 months

      Plan cards show a reduced price for the first 3 months, for example $47.99 against $59.99 on Basic, marked as for new customers.

    TextBetter

    No public discounts listed.

    Common questions

    Which is cheaper, Text Request or TextBetter?

    As of Nov 13, 2026, Text Request is cheaper to start with: $59.99 a month, against $79 a month for TextBetter. Text Request starts at $59.99 per month for 1,000 texts, billed monthly, and TextBetter starts at $79 per month for 1 text-enabled number (Email to Text Solo).

    Which has a free plan, Text Request or TextBetter?

    As of Nov 13, 2026, neither Text Request nor TextBetter has a free plan. Text Request has a free trial.

    Which platforms do Text Request and TextBetter run on?

    As of Nov 13, 2026, only Text Request lists a browser extension. Both list a web app. A platform missing from a listing is one its maker's pages did not mention.

    More comparisons

    How this page was made

    • The verdict at the top follows a fixed rule. When both tools are in the same category and either is in our top three for it, the verdict follows that ranking: the higher-placed tool is our pick. The top three weigh who each tool suits as well as its grades, so a pick can go against the GPA. Otherwise the page does not pick one and says which grades higher: the higher GPA first; on a tie, the one with a free plan, then the one that starts cheaper in dollars a month, counted the same way for both; if they are still level, what the choice depends on.
    • The grades are our own, from each tool’s review or report card. The GPA is their average.
    • Prices, plans and platforms come from each tool’s listing. The table above says where each price was read and when.
    • The differences and the answers to the questions are worked out from those listings.
    How we review and grade