DoubleTick vs Gallabox (2026): which should you pick?
As of Nov 13, 2026, Gallabox grades higher than DoubleTick: 2.2 against 2.0 out of 4.0.
Checked Oct 18, 2026 and Nov 13, 2026 · graded Oct 18, 2026 and Nov 13, 2026 by ToolGPA
Gallabox grades higher on features. They get the same grade on value for money, the free plan, ease of use and platforms.
Price, platforms and features side by side. The table says where each price was read and when.
DoubleTick
WhatsApp Business API team inbox, broadcasts and AI agents
Gallabox
WhatsApp, Instagram and web chat with AI agents for lead follow-up
Which one is for you
Pick DoubleTick if
- Fits if a team answers customers on WhatsApp all day
- Works for sales teams sending broadcasts to segments
Look elsewhere if
- Pricey if you are small: $170 a month for Starter and $308 for Pro + AI
- Tight if you need AI agents, roles, reports or the API, which are Pro + AI
- Skip it if you want a free plan, as only a 7-day trial exists
- Watch out: WhatsApp conversation charges are separate and vary by country
- Watch out: the pricing page was read from India, so dollar prices elsewhere were not confirmed
Pick Gallabox if
- Fits if your sales team follows up leads from WhatsApp and Instagram ads
- Works for businesses in India and the Gulf that sell over WhatsApp
Look elsewhere if
- Pricey if you're a small shop, as Basic is $112 a month billed yearly
- Skip it if you want to pay month to month, as plans are billed quarterly or yearly only, with no mid-term refund
- Tight if your team grows past 3, as Basic is a hard cap and extra users need Essential at $18 each
- Pricey if you need drip campaigns, AI agents on WhatsApp or the full API, which start on Essential at $248 a month
- Watch out: WhatsApp fees carry Gallabox's markup, at $0.0287 per US marketing message
How we grade them
| 2.0GPADoubleTickFair | 2.2GPAGallaboxFair | |
|---|---|---|
| Value for money | D$170 a month billed yearly, in the dearest tenth of chat tools, which start at $149. | DBasic is $112 a month billed yearly ($150 billed quarterly) for 3 users and broadcasts to 10,000 contacts a month. That's near the dear end even against its WhatsApp rivals, and US marketing messages cost $0.0287 each on top, with Gallabox's markup. There's no monthly billing. |
| Free plan and trial | CA 7-day trial of Pro + AI, with its card requirement not stated, and no free plan. | CNo free plan, but a 7-day free trial of Basic with 500 AI credits, $2 of message credits and no card. A quick look, not a proper run. |
| Features | CTeam inbox, broadcasts, AI agents, co-pilot, API and SDK. Starter has no AI agents. | BThe whole job on WhatsApp, Instagram and a website widget: AI agents that reply and qualify leads, chatbot flows and WhatsApp forms, broadcasts, catalogs and payments. Drip campaigns and AI agents on WhatsApp start on Essential, though. |
| Ease of use | CNo store rating on record. You connect WhatsApp, agents and bots. | CNo App Store rating on record. There's a WhatsApp number to connect, flows and forms to build and AI credits to keep an eye on. |
| Platforms and integrations | BWeb, iPhone and Android, with Google Sheets and Salesforce, and a developer API on Pro + AI. | BWeb, iPhone and Android, with Shopify, HubSpot, Zoho CRM, LeadSquared, Pipedrive, Razorpay, Zapier and Calendly. The full API and CRM sync start on Essential, and there's no desktop app, which an A needs. |
| Best for | a WhatsApp team inbox with broadcasts | following up WhatsApp and Instagram leads |
The GPA is the average of the five grades: an A is 4 points, an F is none. The full reasons are on each tool's page: DoubleTick and Gallabox. How we grade
Price against what you get
DoubleTick starts at $170 a month and scores 2.3 out of 4 on features, ease of use and platforms. Gallabox starts at $112 a month and scores 2.7.
Gallabox scores higher and starts $58 a month lower. Of the other SMS and chat marketing tools on the chart, 7 score higher than DoubleTick for less, and none scores higher than Gallabox for less.
Features, ease of use and platforms, averaged
What paid plans start at, a month (each step along is roughly double) →
- The best score at each price
- Has a free plan
- No free plan
Where they differ
- Gallabox also covers AI support agent.
At a glance
| DoubleTick | Gallabox | |
|---|---|---|
| Pricing | Free trial | Free trial |
| Starts at | $170 per month, billed yearly ($2,039) | $112 per month for up to 3 users, billed annually ($150 billed quarterly) |
| Free plan | None | None |
| Free trial | 7-day free trial on the Pro + AI plan | 7-day free trial of Basic with 500 AI credits and $2 of message credits, no card required |
| Web | ||
| iOS | ||
| Android | ||
| Made by | Apport Software Solutions Private Limited | Gallabox Global Inc. |
| Price read from | doubletick.io | gallabox.com |
| Checked | Nov 13, 2026 | Oct 18, 2026 |
Worth knowing
DoubleTick
- WhatsApp conversation charges are separate from the plan and vary by country; the vendor lists them on its conversation-cost page.
- Starter has no AI agents, and roles and permissions, reports and the developer API need Pro + AI.
- The pricing page defaults to yearly billing; a Quarterly option exists but its prices were not shown in the page text read.
- The pricing page was read from India and shows dollar prices; whether they match what a US buyer sees was not confirmed.
Gallabox
- WhatsApp message fees are billed separately with Gallabox's markup; US rates are $0.0287 per marketing message and $0.0039 per utility, authentication or service message.
- There is no monthly billing: plans are paid quarterly or yearly, and annual plans are not refunded mid-term.
- Basic is capped at 3 users; extra users cost $18 a month on Essential and $24 on Advanced.
- Extra WhatsApp numbers, Instagram handles or widgets cost $20 a month each, up to 3 on Essential and 10 on Advanced; Basic cannot add any.
Key features
DoubleTick
- Unified team inbox
- Many WhatsApp conversations in one inbox, with agent assignment; Starter includes 5 agents and Pro 10.
- Bulk broadcasts
- Send template messages to segmented contact lists, with broadcast analytics and Excel import and export.
- AI agents and bot builder
- A no-code builder for AI agents and bots. Pro + AI allows up to 10 AI agents with a 50 MB knowledge base.
- AI co-pilot for agents
- Suggested replies, reply drafting and flags for chats that await an answer, plus AI chat and call summaries.
- Developer API and embedded SDK
- The Pro plan adds a developer API, and an embedded SDK lets teams put the inbox inside their own CRM.
- Mobile apps
- The vendor links apps for iOS and Android alongside the web version.
Gallabox
- AI agents
- Agents that reply, qualify leads and follow up, on the website from Basic and on WhatsApp and Instagram from Essential, drawing on monthly AI credits.
- Shared inbox for three channels
- WhatsApp, Instagram DMs and comments, and a website chat widget in one inbox, with an AI copilot and team management from Essential.
- Chatbot flows and WhatsApp forms
- No-code flows and forms that collect name, email and other details inside WhatsApp, with dynamic forms on Advanced.
- Campaigns and ads attribution
- Broadcasts to 10,000 contacts a month on Basic, 500,000 on Essential and 1 million on Advanced; drip sequences and Meta ad attribution start at Essential.
- Selling in the chat
- WhatsApp catalogs and payments on every plan, and lead pipelines and appointment booking on Advanced.
- AI voice
- On Advanced, AI agents answer inbound WhatsApp calls and phone calls through your telephony provider, billed per minute.
Plans
DoubleTick
Starter$170
per month, billed yearly ($2,039)
Team inbox with 5 agents included, bulk broadcasts, customer segments, catalogs and 10 custom contact fields. No AI agents.
Pro + AI$308
per month, billed yearly ($3,694)
Team inbox with 10 agents included, roles and permissions, developer API, reports, up to 10 AI agents and 3,500 AI credits a month.
Enterprise + AICustom
Up to 50 AI agents, 20,000 AI credits a month, complex journeys and custom integrations, with pricing per agent set by the vendor.
Gallabox
Basic$112
per month for up to 3 users, billed annually ($150 billed quarterly)
3 users (hard cap), 500 AI credits, one WhatsApp number, Instagram handle and web widget, web AI agents, chatbot flows, catalog and payments.
Essential$248
per month for up to 6 users, billed annually ($331 billed quarterly)
2,000 AI credits, AI agents on WhatsApp and Instagram, inbox copilot, drip campaigns, ads attribution, full API and CRM sync. Extra users $18.
Advanced$474
per month for up to 10 users, billed annually ($632 billed quarterly)
8,000 AI credits, AI voice on WhatsApp and phone, lead pipelines, appointment booking, dynamic forms, custom roles, number masking. Extra users $24.
EnterpriseCustom
Custom seats and AI credits, unlimited channels, SSO, IP whitelisting, data residency, a dedicated CSM and 5% off template charges.
Ways to pay less
DoubleTick
No public discounts listed.
Gallabox
- Annual discount
About 25% off with yearly billing
Gallabox's pricing page bills quarterly or yearly; in dollars, Basic is $112 a month billed yearly against $150 billed quarterly, and Advanced $474 against $632.
Common questions
Which is cheaper, DoubleTick or Gallabox?
As of Nov 13, 2026, Gallabox is cheaper to start with: $112 a month, against $170 a month for DoubleTick. DoubleTick starts at $170 per month, billed yearly ($2,039), and Gallabox starts at $112 per month for up to 3 users, billed annually ($150 billed quarterly).
Which has a free plan, DoubleTick or Gallabox?
As of Nov 13, 2026, neither DoubleTick nor Gallabox has a free plan. Both have a free trial.
More comparisons
How this page was made
- The verdict at the top follows a fixed rule. When both tools are in the same category and either is in our top three for it, the verdict follows that ranking: the higher-placed tool is our pick. The top three weigh who each tool suits as well as its grades, so a pick can go against the GPA. Otherwise the page does not pick one and says which grades higher: the higher GPA first; on a tie, the one with a free plan, then the one that starts cheaper in dollars a month, counted the same way for both; if they are still level, what the choice depends on.
- The grades are our own, from each tool’s review or report card. The GPA is their average.
- Prices, plans and platforms come from each tool’s listing. The table above says where each price was read and when.
- The differences and the answers to the questions are worked out from those listings.