Tango vs Whale

Tango

• Documenting how to do a task in a web app without writing it up
• Onboarding staff onto new software with on-screen walkthroughs
• Small teams: a free workspace holds up to 10 users

Whale

• Companies documenting SOPs and training staff on them in one tool
• Frontline and warehouse teams opening instructions by QR code or phone
• Organizations with many readers and only a few content creators
• Nonprofits, which get a 20% discount

Tango

• The Free plan stores only 5 workflows in the team library and has no PDF, HTML or Markdown export.
• The Mac and Windows desktop app is limited to Pro and Enterprise, and Guide Me does not work on workflows captured with it.
• Tango has no mobile app and does not capture on phones or tablets; the extension is for Chrome and Edge, not Firefox or Safari.
• Every member of a Pro workspace needs a paid seat, and Pins, automations, SSO and translation are Enterprise only.

Whale

• The Free plan is capped at 10 members, 1 creator and 20 Playbook items, and has no PDF or Word export, version history or insights.
• Paid plans start at $249 a month billed yearly with 3 creators; extra creators on Scale cost $29 each a month, or $39 on monthly billing.
• Enforced SSO and the video editor need Advance, and API access, SCIM provisioning and approval flows are Enterprise only.
• Vendor pages disagree on members: the plan cards say limited on Scale and Advance, while the machine-readable pricing file says unlimited.

Tango

Workflow capture

Click through a process and Tango builds a guide with a screenshot, highlight and description for each step. Browser capture is free; desktop capture needs Pro or Enterprise.

Guide Me walkthroughs

Guide Me replays a workflow as a live walkthrough that highlights each step inside the web app. Workspace members get it on every plan; guests can try it 3 times.

Editing and blurring

Pro adds screenshot annotation and redaction, blurring of sensitive data during capture, voice transcription and AI-generated content. Automatic PII detection is Enterprise only.

Sharing and export

Every plan shares a workflow by URL or embed. PDF download, HTML and Markdown export, video embeds, and viewership and completion insights start on Pro.

Pins

On Enterprise, guidance can be pinned to a button, field or screen in a web tool, so a note, warning or link to the full guide appears when someone hovers over it.

Automations

Enterprise workspaces can turn guides into browser automations that carry out repetitive steps and fill in extracted data while a person keeps control of the decisions.

Whale

AI SOP writer and importers

AI drafts new procedures, polishes wording and gives each SOP a health score, and existing PDF and Word documents can be imported and turned into editable SOPs.

Step and screen recorders

The Step Recorder captures a process on screen as a visual step-by-step guide, and recorded or uploaded videos are transcribed by AI into written SOPs.

Ask Alice

Members put questions to Alice, an AI assistant trained on the workspace's own content, to find an SOP or learn how to do something. Asking Alice does not use AI credits.

Training flows and quizzes

Training flows assign content by team and role, and AI generates quiz questions from Whale content. Scale includes 5 flows and 15 quizzes; Advance removes the limits.

Sharing where work happens

SOPs are shared by link, QR code or read assignment with a due date, opened in the iOS and Android apps, and consulted from the CoPilot browser extension.

Insights and access control

Paid plans add knowledge-use and team performance insights, user groups, user roles and version history. Approval flows are limited to Enterprise.

Tango

• Free$0

  5 shared workflows, browser capture, link and embed sharing, and up to 10 users per workspace.

• Pro (1–2 users)$22

  per user / month, billed annually ($26 billed monthly)

  Unlimited workflows, desktop capture, custom branding, PDF, HTML and Markdown export, screenshot annotation and blurring, and 14-day version history.

• Pro (3+ users)$15

  per user / month, billed annually ($20 billed monthly)

  The same Pro features at the team rate, which applies once a workspace has 3 or more paid members.

• EnterpriseCustom

  Pins and automations, automatic PII redaction, translation into 15 languages, SSO and SCIM, audit logs and 365-day version history, for a platform fee.

Whale

• Free$0

  Up to 10 members, 1 creator and 20 Playbook items, with the step recorder, screen recorder, video-to-SOP converter and checklists.

• Scale$249

  per month, billed yearly ($399 billed monthly)

  3 creators included, with extra creators from $29 each a month, unlimited documentation, 5 training flows, AI quizzes and Whale MCP access.

• Advance$499

  per month, billed yearly ($799 billed monthly)

  5 creators included, with extra creators from $39 each a month, adding the video editor, AI voiceovers, enforced SSO and granular permissions.

• EnterpriseCustom

  Priced on request with yearly billing only. Adds approval flows, automatic redaction, SCIM user provisioning, HRIS integrations and API access.

Tango

• Annual discount

  Lower Pro rates with annual billing

  Pro for 1 to 2 users is $22 per user a month on an annual plan against $26 on a monthly plan. For 3 or more users it is $15 against $20.

• Nonprofit

  15% off for nonprofits

  Tango's help center offers nonprofits a 15% discount, requested by email with a 501(c)(3) letter as proof of status.

• Education

  15% off for students and faculty

  The same 15% discount applies to students and faculty who use a .edu email address for their Tango subscription and request it by email.

Whale

• Annual discount

  Save about 37% with yearly billing

  The pricing page marks yearly billing as saving 37%: Scale is $249 a month instead of $399 billed monthly, and Advance $499 instead of $799.

• Nonprofit

  20% off for nonprofits

  Whale's pricing FAQ says nonprofits get a 20% discount on all of its subscriptions.