CloudTalk vs Readymode
We give CloudTalk a 2.4 GPA and Readymode a 1.4, out of 4.0. CloudTalk grades higher on the free plan, features and platforms. They get the same grade on value for money and ease of use.
Price, platforms and features side by side. The table says where each price was read and when.
CloudTalk
Cloud call center phone system with dialers and AI voice agents
Readymode
Cloud predictive dialer with a built-in CRM for outbound call teams
How we grade them
| 2.4GPACloudTalkFair | 1.4GPAReadymodeWeak | |
|---|---|---|
| Value for money | D$25 a head for five on Starter, billed yearly ($34 monthly), past this category's dearer quarter ($19.99). And Starter has no texting, phone menu or integrations: those start on Essential at $29, where the category's dearest tenth begins. Numbers are extra, from $6. | DGraded against its own alternatives, as it's a call-centre dialer: $199 a license a month ($239 billed monthly), about four times the power-dialer plans of JustCall ($49) or Aircall ($50). Predictive dialing and free outbound minutes are what the extra buys. |
| Free plan and trial | CA 14-day free trial with no credit card needed and 50 AI Voice Agent minutes. No free plan. | FNothing free: no free plan and no trial, just a demo. Sign-up also waits on a compliance review, and annual plans are prepaid and non-refundable. |
| Features | BNumbers in 160-plus countries, queues, IVR, a call flow builder, SMS, MMS and WhatsApp, power and parallel dialers, and AI voice agents. It covers the whole job, though AI transcripts and the parallel dialer are paid add-ons, and the power dialer is too below Expert. | CIt does the outbound job fully: four dialing modes up to 20 or more lines per agent, a built-in CRM, scripts, live monitoring and DNC tools. But the listing names gaps: no texting of its own, and calls only reach the US and Canada. |
| Ease of use | CNo App Store rating on record. You'll be building call flows, queues and routing before the team's up and running, which takes a while. | CNo App Store rating on record. Only registered US or Canadian businesses get in, after a compliance review, and then there are lead lists, scripts and campaigns to set up. |
| Platforms and integrations | AWeb, Mac, Windows, Linux, iPhone and Android. From Essential there are 95-plus CRM and help desk integrations, such as Zoho CRM, Slack, Intercom and Front, plus an API and webhooks; Salesforce needs Expert. | CWeb only, with no phone or desktop app. Salesforce, HighLevel, Pipedrive and Zapier connect, but only on iQ, which needs at least 5 licenses. Starter has no integrations at all. |
| Best for | call centers that route calls through queues | call centres dialing big lead lists |
The GPA is the average of the five grades: an A is 4 points, an F is none. The full reasons are on each tool's page: CloudTalk and Readymode. How we grade
Price against what you get
CloudTalk starts at $25 a month for each person and scores 3.0 out of 4 on features, ease of use and platforms. Readymode starts at $199 a month for each person and scores 2.0.
CloudTalk scores higher and starts $174 a month lower. Of the other business phone systems on the chart, 5 score higher than CloudTalk for less, and 18 score higher than Readymode for less.
Features, ease of use and platforms, averaged
What paid plans start at, a month (each step along is roughly double) →
- The best score at each price
- Has a free plan
- No free plan
Where they differ
- CloudTalk starts at $25 per user / month, billed annually ($34 billed monthly). Readymode starts at $199 per license / month, billing basis not stated ($239 billed monthly).
- Only CloudTalk lists macOS, Windows, Linux, iOS and Android apps.
- CloudTalk also covers transcription and business texting.
- Readymode also covers reports.
At a glance
| CloudTalk | Readymode | |
|---|---|---|
| Pricing | Free trial | Paid |
| Starts at | $25 per user / month, billed annually ($34 billed monthly) | $199 per license / month, billing basis not stated ($239 billed monthly) |
| Free plan | None | None |
| Free trial | 14-day free trial with 50 AI Voice Agent minutes, no credit card required | None listed |
| Web | ||
| macOS | ||
| Windows | ||
| Linux | ||
| iOS | ||
| Android | ||
| Made by | CloudTalk | Readymode |
| Price read from | cloudtalk.io | readymode.com |
| Checked | Oct 17, 2026 | Oct 18, 2026 |
Who each one suits
CloudTalk
- Support and sales teams that route calls through queues and IVR
- Outbound teams that want power or parallel dialing
- Companies calling the US and Canada a lot
Readymode
- Outbound sales and lead generation teams that dial large lists
- Call centers and BPO agencies in insurance, solar, real estate and home improvement
- Teams worried about their numbers being labeled as spam
Worth knowing
CloudTalk
- Expert needs at least 3 users. Annual billing comes with a 12-month commitment, and CloudTalk gives no refunds for unused time.
- Phone numbers are charged on top of the plan; a US number starts at $6 a month.
- Texting starts on Essential, and WhatsApp, the Salesforce integration and phone support need Expert.
- AI Voice Agents are a separate purchase from $99 a month for 200 minutes, after 50 free minutes in the first month.
Readymode
- Only registered businesses in the US or Canada can sign up, after a compliance review, and calls reach only the US and Canada.
- Starter is limited to 1 to 4 licenses without integrations, and iQ needs at least 5 licenses; the pricing page does not say whether its prices are monthly or annual.
- Outbound minutes are free under a fair use policy, inbound minutes cost $0.02 each, and voicemail drop costs extra for those who qualify.
- It is voice-first: there is no texting of its own, so SMS needs a service such as Volt or ClickSend. Annual plans are prepaid and non-refundable.
Key features
CloudTalk
- Numbers in 160+ countries
- Local numbers in more than 160 countries, plus toll-free numbers and porting. A US number costs from $6 a month on top of the plan.
- Call flow designer and IVR
- A visual call flow builder, ring groups and queues on every plan; IVR, skill-based and time-based routing start on Essential.
- Power and parallel dialers
- A power dialer is included on Expert or $15 per user a month on other plans; a parallel dialer that rings up to 10 lines is $39 per user a month.
- SMS, MMS and WhatsApp
- Texting from the Essential plan, and inbound and outbound WhatsApp on Expert.
- AI Conversation Intelligence
- An add-on with call transcripts, summaries, topic tracking, sentiment and call scoring, from $9 per user a month billed annually.
- AI Voice Agents
- AI receptionists and specialist agents that answer and place calls in 70+ languages, sold as monthly minute bundles.
Readymode
- Four dialing modes
- Preview and power dialing place one call per agent; progressive and predictive dialing run up to 20 or more lines per agent at once.
- Built-in CRM
- Lead profiles with custom fields, list import and export, dynamic scripts filled with lead data, and leads posted in automatically from vendors and web forms.
- Caller ID reputation tools
- On iQ, number health monitoring, managed remediation of spam flags and Autopilot, which dials each lead from the numbers its carrier trusts most.
- Compliance tools
- Internal Do Not Call lists, state-by-state calling restrictions and compliant call recording, plus connections to DNC.com and The Blacklist Alliance.
- Floor monitoring and reports
- Supervisors listen, whisper or join live calls from one screen, and hundreds of ready-made reports track agent and campaign results.
- Blended inbound calling
- Inbound queues, queue voicemail and inbound call recording run alongside outbound dialing on the same agents.
Plans
CloudTalk
Starter$25
per user / month, billed annually ($34 billed monthly)
Unlimited US and Canada calls (fair use), free inbound calls, call recording, ring groups, call queues and a visual call flow builder. No SMS or integrations.
Essential$29
per user / month, billed annually ($39 billed monthly)
Adds IVR and skill-based routing, business hours, SMS and MMS, agent reporting, 95+ CRM and help desk integrations, the API and webhooks.
Expert$49
per user / month, billed annually ($69 billed monthly)
Minimum 3 users. Adds the power dialer, WhatsApp, VIP queues, live monitoring, wallboards, Salesforce integration and phone support.
Readymode
Readymode Starter$199
per license / month, billing basis not stated ($239 billed monthly)
For 1 to 4 licenses: all four dialing modes, built-in CRM, reporting and compliance tools, and 30 phone numbers per license. No integrations.
Readymode iQ$249
per license / month, billing basis not stated ($299 billed monthly)
For 5 or more licenses: adds caller ID reputation monitoring, managed remediation, Autopilot, call cadences, integrations and 75 numbers per license.
Ways to pay less
CloudTalk
- Annual discount
About 30% off with annual billing
CloudTalk's pricing page says paying annually saves the equivalent of 3+ months, about 30%: Starter is $25 a month billed annually against $34 monthly.
Readymode
- Annual discount
20% off with a prepaid annual plan
The FAQ says both plans can be bought monthly or annually with a 20% discount on annual plans; the terms define the annual plan as prepaid for 12 months.
