SweetProcess vs Waybook

SweetProcess

• Small and mid-sized businesses writing down recurring procedures for staff
• Teams that want procedures run as tracked checklists, not only read
• Companies publishing procedures and policies as a client-facing knowledge base

Waybook

• Companies of 20 or more documenting SOPs and onboarding new hires in one place
• Teams that need a record of who has read and acknowledged a policy
• Compliance training with deadlines, tests and completion reports

SweetProcess

• There is no free plan: after the 14-day trial the price is $99 a month for up to 10 members, or $82.50 a month billed yearly.
• The site says teams of fewer than 10 employees get separate pricing after starting a trial, but it does not publish the amount.
• The vendor describes the product as completely web-based; its site lists a browser plugin but no desktop or mobile apps.
• Having SweetProcess staff migrate existing SOPs into an account is an optional service with its own fee.

Waybook

• There is no free plan, only a 7-day trial, and every plan is priced for a minimum of 20 members.
• Approvals, the audit log, SSO and directory sync, enforced 2FA and custom domains need Pro, which costs twice as much as Core.
• Core limits the glossary to 5 terms, and self-serve pricing stops at 500 seats; larger teams are sent to sales.
• The pricing page says SSO and directory sync carry minimum seat requirements that depend on the identity provider.

SweetProcess

Procedures, processes and policies

Step-by-step procedures can be combined into a larger process, and policies are kept alongside them and linked from inside a procedure or process.

Tasks and data capture

A procedure or process can be assigned as a task and tracked as each step is checked off. A form builder adds fields to a step to collect information while the task is done.

Public or private knowledge base

Existing procedures and policies can be published as a knowledge base for employees or clients on the company's own domain, with search, feedback forms and tracking.

Approvals and version history

Any teammate can suggest an improvement and a manager approves it before it goes live. Every change is tracked and highlighted, and any earlier version can be restored.

AI drafting and click recording

SweetAI writes a policy or procedure from a document title, and a browser plugin records clicks in a workflow and turns them into a procedure.

Quizzes and process maps

Quizzes check how well staff know a policy, process or procedure, and process maps draw each decision and step of a procedure as a diagram.

Waybook

Subjects, documents and steps

Every plan allows unlimited subjects, documents and steps. A step can hold video, images, checklists, tables, callouts, code, maps, PDFs and web embeds, added with a slash command.

Learning paths, tests and tracking

Learning paths put documents and tasks in a guided order for a role, with tests, fixed due dates and reports on who has completed what. Recurring due dates need Pro.

Search and Waybook Ask

Search covers every title and step, and Waybook Ask answers questions in plain English from the workspace's own published documents, respecting each member's permissions.

AI writer, templates and flow charts

The AI content writer is unlimited on every plan, alongside a template library for SOPs, policies and training and interactive flow charts with decision points.

Waybook Shots

A Chrome extension that captures a workflow on screen and turns each click into a step of an SOP, which can be shared by link, embedded in Waybook or exported as PDF.

Approvals and audit trail

Pro adds approval stages that block publishing until signed off, document verification with review dates, confirmation steps, full version history and an audit log.

SweetProcess

• SweetProcess$82.50

  per month for up to 10 members, billed yearly ($99 billed monthly)

  One plan with every feature. Each additional member is $4.17 a month billed yearly, or $5 billed monthly, and only added members are billed.

Waybook

• Core$99

  per month for 20 members, billed annually ($119 billed monthly)

  Extra members $5 each a month ($6 on monthly billing). Unlimited documents, AI writer, tests, learning paths, mobile app and a glossary of up to 5 terms.

• Pro$198

  per month for 20 members, billed annually ($238 billed monthly)

  Extra members $10 each a month ($12 on monthly billing). Adds approvals, document verification, audit log, SSO, custom domain and Waybook MCP.

• EnterpriseCustom

  Priced on request. Adds dedicated support, setup consultation, custom reporting, bespoke integrations, a custom email sender and IP whitelisting.

SweetProcess

• Annual discount

  Save 16% with yearly billing

  The pricing section marks yearly billing as saving 16%: $82.50 a month instead of $99 for up to 10 members, and $4.17 instead of $5 for each additional member.

• Other savings

  Separate pricing for teams under 10

  SweetProcess says companies with fewer than 10 employees can start a free trial to get pricing designed for smaller teams. The amount is not published.

Waybook

• Annual discount

  Save 17% with annual billing

  The pricing page marks annual billing as saving 17%: Core is $99 a month instead of $119, and Pro $198 instead of $238, each for 20 members.