Alternatives · Email
Drag alternatives
Drag compared with 7 alternatives: Gmelius, Hiver, Front, Missive, Help Scout and 2 more.
Drag is a paid product with a free trial, starting at $12 per user / month, billed yearly. 2 of the 7 alternatives are free or have a free plan. 5 more offer a free trial.
7 tools · Listings checked up to Oct 9, 2026 · Where the facts come from
At a glance
| Tool | Price | Free plan | Runs on |
|---|---|---|---|
| DragThis tool | Free trial · from $12/mo | Trial only | Web, macOS, Windows, iOS, Android, Browser extension |
| Gmelius | Free trial · from $19/mo | Trial only | Web, Browser extension |
| Hiver | Free trial · from $25/mo | Trial only | Web, iOS, Android, Browser extension |
| Front | Free trial · from $25/mo | Trial only | Web, macOS, Windows, iOS, Android |
| Missive | Free trial · from $14/mo | Trial only | Web, macOS, Windows, iOS, Android |
| Help Scout | Free plan · from $25/mo | Yes | Web, iOS, Android |
| Mailbutler | Free plan · from $4/mo | Yes | macOS, Windows, iOS, Android, Browser extension |
| Zoho TeamInbox | Free trial · from $0.99/mo | Trial only | Web, macOS, iOS, Android |
How each one differs from Drag
- Free trial · from $19/mo
Gmelius
Shared inboxes and AI agents that work inside Gmail
- Gmelius starts at $19 per user / month, billed yearly. Drag starts at $12 per user / month, billed yearly.
- Only Drag lists macOS, Windows, iOS and Android apps.
- Gmelius also covers reports.
- Drag also covers tasks.
Suits: Teams that run support@ or ops@ addresses from Gmail
- Free trial · from $25/mo
Hiver
Shared inbox and AI help desk that runs inside Gmail or standalone
- Hiver starts at $25 per user / month, billed annually ($35 billed monthly). Drag starts at $12 per user / month, billed yearly.
- Only Drag lists macOS and Windows apps.
- Hiver also covers reports.
- Drag also covers templates, tasks and kanban boards.
Suits: Support teams that want to keep working inside Gmail
- Free trial · from $25/mo
Front
Shared inbox and customer operations platform with AI and ticketing
- Front starts at $25 per seat / month, billed annually. Drag starts at $12 per user / month, billed yearly.
- Only Drag lists a browser extension.
- Drag also covers templates, tasks, kanban boards and AI agents.
Suits: Support and operations teams working shared addresses at volume
- Free trial · from $14/mo
Missive
Team email client with shared inboxes, internal chat and rules
- Missive starts at $14 per user / month, billed yearly ($18 billed monthly). Drag starts at $12 per user / month, billed yearly.
- Only Drag lists a browser extension.
- Missive also covers email client.
- Drag also covers templates, kanban boards and AI agents.
Suits: Small teams sharing addresses such as support@ or sales@
- Free plan · from $25/mo
Help Scout
Shared inbox and help desk with a knowledge base and AI answers
- Help Scout starts at $25 per user / month, billed annually ($30 billed monthly). Drag starts at $12 per user / month, billed yearly.
- Help Scout has a free plan. Drag does not, though it has a free trial.
- Only Drag lists macOS and Windows apps.
- Only Drag lists a browser extension.
- Help Scout also covers reports.
Suits: Support teams moving off a shared Gmail or Outlook mailbox
- Free plan · from $4/mo
Mailbutler
Email tracking and team tools for Apple Mail, Gmail and Outlook
- Mailbutler starts at $4 per user / month, billed yearly (paid Starter). Drag starts at $12 per user / month, billed yearly.
- Mailbutler has a free plan. Drag does not, though it has a free trial.
- Only Drag lists a web app.
- Drag also covers kanban boards and AI agents.
Suits: People who want tracking and templates inside Apple Mail, Gmail or Outlook
- Free trial · from $0.99/mo
Zoho TeamInbox
Shared inboxes for group email, WhatsApp and social messages
- Zoho TeamInbox starts at $0.99 per month (mobile-only Solo); Starter is $5 per user / month, billed annually. Drag starts at $12 per user / month, billed yearly.
- Only Drag lists a Windows app.
- Only Drag lists a browser extension.
- Zoho TeamInbox also covers reports.
- Drag also covers tasks, kanban boards and AI agents.
Suits: Small teams sharing group addresses such as support or sales
Limits worth knowing in Drag
- It is built on Gmail and Google Workspace: shared inboxes are Gmail addresses or Google Groups, and sign-in runs through Google.
- There is no free plan; the 7-day trial is followed by a paid plan.
- AI is metered in credits. Starter includes none, Plus 1,000 per seat a month and Pro 2,000, and extra credits are sold from $10.
- WhatsApp, Varley Agents, the API and MCP server, SLA rules and round-robin assignment need Pro at $24 per user / month, billed yearly.
Common questions
What are the alternatives to Drag?
The alternatives to Drag in this directory are Gmelius, Hiver, Front, Missive, Help Scout, Mailbutler and Zoho TeamInbox. Each one has a side-by-side comparison with Drag.
Is there a free alternative to Drag?
Yes. Help Scout and Mailbutler have a free plan alongside paid ones.
When were these prices checked?
Each listing shows its own date. On this page they run from Oct 4, 2026 to Oct 9, 2026. Vendors change prices without notice, so confirm on their site before you buy.
Keep reading
- +3Alternatives
The best Superhuman Mail alternatives in 2026
Seven email tools that can replace Superhuman Mail, including two with free plans, lower-priced clients and options for accounts beyond Gmail and Outlook. Each pick says who it suits and where it stops.
7 tools · Updated October 2026
- +5Best of
The best email apps in 2026
Nine email tools compared: clients for Gmail and Outlook, two email services of their own, a filter for the app you already use and two team inboxes. Each pick says who it suits and what it costs.
9 tools · Updated October 2026
