Alternatives · Docs & Wikis
ProProfs Knowledge Base alternatives
ProProfs Knowledge Base compared with 5 alternatives: Helpjuice, Document360, KnowledgeOwl, HelpDocs and Confluence.
ProProfs Knowledge Base has a free plan. Paid plans start at $49 per author / month, billed annually; internal wikis $0.99 per user (min 50). 1 of the 5 alternatives is free or has a free plan. 4 more offer a free trial.
5 tools · Listings checked up to Oct 6, 2026 · Where the facts come from
At a glance
| Tool | Price | Free plan | Runs on |
|---|---|---|---|
| ProProfs Knowledge BaseThis tool | Free plan · from $49/mo | Yes | Web, Browser extension |
| Helpjuice | Free trial · from $249/mo | Trial only | Web, Browser extension |
| Document360 | Free trial | Trial only | Web, Browser extension |
| KnowledgeOwl | Free trial · from $100/mo | Trial only | Web |
| HelpDocs | Free trial · from $99/mo | Trial only | Web, Browser extension |
| Confluence | Free plan · from $6.70/mo | Yes | Web, iOS, Android |
How each one differs from ProProfs Knowledge Base
- Free trial · from $249/mo
Helpjuice
Hosted knowledge base software with a design built for you
- Helpjuice starts at $249 per month for 30 users. ProProfs Knowledge Base starts at $49 per author / month, billed annually; internal wikis $0.99 per user (min 50).
- ProProfs Knowledge Base has a free plan. Helpjuice does not, though it has a free trial.
- Helpjuice also covers chat assistant.
- ProProfs Knowledge Base also covers templates.
Suits: Support teams that want a branded customer help center
- Free trial
Document360
Hosted knowledge base software for public and private docs
- ProProfs Knowledge Base has a free plan. Document360 does not, though it has a free trial.
- Document360 also covers Markdown.
- ProProfs Knowledge Base also covers reports.
Suits: Software companies publishing a customer-facing help center
- Free trial · from $100/mo
KnowledgeOwl
Knowledge base software with unlimited readers on every plan
- KnowledgeOwl starts at $100 per month for 1 author and 1 knowledge base. ProProfs Knowledge Base starts at $49 per author / month, billed annually; internal wikis $0.99 per user (min 50).
- ProProfs Knowledge Base has a free plan. KnowledgeOwl does not, though it has a free trial.
- Only ProProfs Knowledge Base lists a browser extension.
- KnowledgeOwl also covers chat assistant.
- ProProfs Knowledge Base also covers templates.
Suits: Documentation teams that want migration and onboarding done with them
- Free trial · from $99/mo
HelpDocs
Hosted knowledge base software priced by editor, not by reader
- HelpDocs starts at $99 per month, billed annually ($129 billed monthly). ProProfs Knowledge Base starts at $49 per author / month, billed annually; internal wikis $0.99 per user (min 50).
- ProProfs Knowledge Base has a free plan. HelpDocs does not, though it has a free trial.
- ProProfs Knowledge Base also covers AI search.
Suits: Support teams that want to buy a help center without a sales call
- Free plan · from $6.70/mo
Confluence
Team wiki and docs workspace from Atlassian, tied to Jira
- Confluence starts at $6.70 per user / month, billed monthly (first 100 users). ProProfs Knowledge Base starts at $49 per author / month, billed annually; internal wikis $0.99 per user (min 50).
- Only Confluence lists iOS and Android apps.
- Only ProProfs Knowledge Base lists a browser extension.
- Confluence also covers databases, whiteboard and documents.
- ProProfs Knowledge Base also covers AI search and reports.
Suits: Teams that run Jira and want documentation linked to their issues
Limits worth knowing in ProProfs Knowledge Base
- The free plan is limited to 1 author and 25 pages; Essentials allows 1 site and 300 pages, and Business 3 sites and 500 pages.
- Internal knowledge bases are priced per user with a 50-user minimum, from $0.99 per user a month billed annually.
- SSO, the API and webhooks, audit logs and the 100+ integrations are listed under Business Complete Elite, which is sold on annual plans only.
- Removing ProProfs branding and using a custom domain is a paid add-on at $300 a year or $30 a month.
Common questions
What are the alternatives to ProProfs Knowledge Base?
The alternatives to ProProfs Knowledge Base in this directory are Helpjuice, Document360, KnowledgeOwl, HelpDocs and Confluence. Each one has a side-by-side comparison with ProProfs Knowledge Base.
Is there a free alternative to ProProfs Knowledge Base?
Yes. Confluence has a free plan alongside paid ones.
Which ProProfs Knowledge Base alternatives work on Android?
The ProProfs Knowledge Base listing does not include an Android app. Confluence lists one.
Which ProProfs Knowledge Base alternatives work on iOS?
The ProProfs Knowledge Base listing does not include an iOS app. Confluence lists one.
When were these prices checked?
Each listing shows its own date. On this page they run from Oct 5, 2026 to Oct 6, 2026. Vendors change prices without notice, so confirm on their site before you buy.