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Zoho TeamInbox alternatives

Zoho TeamInbox compared with 5 alternatives: Front, Missive, Hiver, Drag and Help Scout.

Zoho TeamInbox is a paid product with a free trial, starting at $0.99 per month (mobile-only Solo); Starter is $5 per user / month, billed annually. 1 of the 5 alternatives is free or has a free plan. 4 more offer a free trial.

5 tools · Listings checked up to Oct 9, 2026 · Where the facts come from

At a glance

ToolPriceFree planRuns on
Zoho TeamInboxThis toolFree trial · from $0.99/moTrial onlyWeb, macOS, iOS, Android
FrontFree trial · from $25/moTrial onlyWeb, macOS, Windows, iOS, Android
MissiveFree trial · from $14/moTrial onlyWeb, macOS, Windows, iOS, Android
HiverFree trial · from $25/moTrial onlyWeb, iOS, Android, Browser extension
DragFree trial · from $12/moTrial onlyWeb, macOS, Windows, iOS, Android, Browser extension
Help ScoutFree plan · from $25/moYesWeb, iOS, Android

How each one differs from Zoho TeamInbox

  1. Front

    Shared inbox and customer operations platform with AI and ticketing

    • Front starts at $25 per seat / month, billed annually. Zoho TeamInbox starts at $0.99 per month (mobile-only Solo); Starter is $5 per user / month, billed annually.
    • Only Front lists a Windows app.
    • Zoho TeamInbox also covers templates and reports.

    Suits: Support and operations teams working shared addresses at volume

    Front vs Zoho TeamInboxFront pricing and details

  2. Missive

    Team email client with shared inboxes, internal chat and rules

    • Missive starts at $14 per user / month, billed yearly ($18 billed monthly). Zoho TeamInbox starts at $0.99 per month (mobile-only Solo); Starter is $5 per user / month, billed annually.
    • Only Missive lists a Windows app.
    • Missive also covers tasks and email client.
    • Zoho TeamInbox also covers templates and reports.

    Suits: Small teams sharing addresses such as support@ or sales@

    Missive vs Zoho TeamInboxMissive pricing and details

  3. Hiver

    Shared inbox and AI help desk that runs inside Gmail or standalone

    • Hiver starts at $25 per user / month, billed annually ($35 billed monthly). Zoho TeamInbox starts at $0.99 per month (mobile-only Solo); Starter is $5 per user / month, billed annually.
    • Only Hiver lists a browser extension.
    • Only Zoho TeamInbox lists a macOS app.
    • Hiver also covers AI agents.
    • Zoho TeamInbox also covers templates.

    Suits: Support teams that want to keep working inside Gmail

    Hiver vs Zoho TeamInboxHiver pricing and details

  4. Drag

    Shared inbox for Gmail teams with kanban boards and built-in AI

    • Drag starts at $12 per user / month, billed yearly. Zoho TeamInbox starts at $0.99 per month (mobile-only Solo); Starter is $5 per user / month, billed annually.
    • Only Drag lists a Windows app.
    • Only Drag lists a browser extension.
    • Drag also covers tasks, kanban boards and AI agents.
    • Zoho TeamInbox also covers reports.

    Suits: Gmail and Google Workspace teams sharing support@ or sales@ addresses

    Drag vs Zoho TeamInboxDrag pricing and details

  5. Help Scout

    Shared inbox and help desk with a knowledge base and AI answers

    • Help Scout starts at $25 per user / month, billed annually ($30 billed monthly). Zoho TeamInbox starts at $0.99 per month (mobile-only Solo); Starter is $5 per user / month, billed annually.
    • Help Scout has a free plan. Zoho TeamInbox does not, though it has a free trial.
    • Only Zoho TeamInbox lists a macOS app.
    • Help Scout also covers AI agents.
    • Zoho TeamInbox also covers templates.

    Suits: Support teams moving off a shared Gmail or Outlook mailbox

    Help Scout vs Zoho TeamInboxHelp Scout pricing and details

Limits worth knowing in Zoho TeamInbox

  • There is no free plan: a paid plan is needed after the 14-day trial, and local taxes are added to the listed prices.
  • Starter is limited to 3 shared incoming channels and 25 rules; analytics and personal inboxes need Professional.
  • Channels beyond a plan's allowance are an add-on at $4 a month each, or $3.17 billed annually.
  • The Solo, Team and Team Plus plans work on phones only and cap the number of users and new conversations.
Zoho TeamInbox pricing and details

Common questions

What are the alternatives to Zoho TeamInbox?

The alternatives to Zoho TeamInbox in this directory are Front, Missive, Hiver, Drag and Help Scout. Each one has a side-by-side comparison with Zoho TeamInbox.

Is there a free alternative to Zoho TeamInbox?

Yes. Help Scout has a free plan alongside paid ones.

Which Zoho TeamInbox alternatives work on Windows?

The Zoho TeamInbox listing does not include a Windows app. Front, Missive and Drag list one.

When were these prices checked?

Each listing shows its own date. On this page they run from Oct 4, 2026 to Oct 9, 2026. Vendors change prices without notice, so confirm on their site before you buy.

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