Ellie vs Fyxer (2026): which should you pick?

Pick Ellie if

• Fits if you spend your day answering inbound email in Gmail or Outlook
• Makes sense if a small team wants shared roles and one knowledge base for replies

Look elsewhere if

• Not for you if you write cold or outbound email, because the FAQ says it only replies
• Tight if you stay on Casual: 25 replies a day, extension only, no auto-drafts
• Pricey if you add people, as extra team members start at $5 each on top of the plan
• Skip it if you want a free plan, since there is only a 7-day trial
• Watch out: the pricing page shows a time-limited first-year discount that we haven't recorded

Pick Fyxer if

• Fits if you're client-facing and spend most of the day replying to email
• Works for people who want reply drafts waiting in Gmail or Outlook and meeting notes in the same place

Look elsewhere if

• Pricey if email help is all you need, at $37 a person a month on annual billing or $49 monthly
• Tight if you stay free, because the Free plan has no reply drafting or inbox sorting
• Skip it if you want an assistant that sends for you, as Fyxer only ever drafts
• Watch out: every job uses credits, 3,000 a month on Pro, and inbox sorting pauses first when they run out
• Not for you if you need the full API or SSO below 50 users, as both are Enterprise only

Ellie

• Writes replies only; the pricing FAQ says it will not write cold emails.
• Casual has no auto-drafts and works only through the browser extension.
• Extra team members are priced starting at $5 per user, according to the pricing FAQ.
• The pricing page also shows a time-limited first-year discount that is not recorded here.

Fyxer

• Usage is metered in credits: 3,000 a month per paid member on Pro and 6,000 on Team. When they run out, inbox sorting pauses first.
• The Free plan has 400 credits a month and includes neither reply drafting nor inbox sorting.
• Fyxer is not an email client. It works inside Gmail and Outlook accounts, has its own web dashboard, and the pricing page also lists Slack and Teams.
• Enterprise needs a minimum of 50 users and an annual contract.

Ellie

Auto-drafted replies

On Business and Professional, Ellie connects to a Gmail, Google Workspace, Outlook or Microsoft 365 mailbox and saves drafts to the Drafts folder.

On-demand replies

A browser extension adds a reply button in Gmail and Outlook on the web; Casual also lists Fastmail. An Outlook add-in covers the desktop apps.

Writing in your style

Ellie learns from previous sent emails, up to 200 on Casual and 1,000 on Business, and replies in your tone and language.

Roles and knowledge base

Roles give each kind of email its own tone and material, such as help documentation for a support role. Business and Professional accept files and website URLs.

Auto-categorize

Business and Professional also sort incoming mail into categories. The vendor says Ellie never sends an email without you checking it first.

Fyxer

Inbox organizer

Labels every new email by priority, sorting it into categories such as To Respond, FYI or Marketing, so important messages surface first. Sorting uses credits at 5 emails per credit.

Reply drafts in your tone

Writes reply drafts in the user's own writing style for review in Gmail or Outlook. Fyxer only drafts and never sends email on your behalf. Drafting starts on the Pro plan.

Meeting notetaker

Joins Google Meet, Microsoft Teams and Zoom calls, transcribes them, and produces a summary with action points and a follow-up email draft.

Follow-up list and briefings

Checks emails and meetings for the things that still need doing and keeps a follow-up list. Every plan gets a daily dashboard briefing; the email briefing is weekly on Free.

Fyxer Chat

Answers questions by searching across the inbox and meeting notes, and can draft emails from the result. Each chat message costs 20 credits.

Scheduling assistant

Spots when an email calls for a meeting and drafts a reply with a scheduling link. Recipients book a slot and invites are sent automatically.

Ellie

• Casual$19

  per month, billed monthly

  One person; 25 replies a day through the browser extension only, with no auto-drafts.

• Business$39

  per month for up to 3 seats

  100 replies a day, auto-draft and auto-categorize, shared roles and training, 1 connected account per user.

• Professional$79

  per month for up to 5 seats

  Unlimited replies a day, 3 connected accounts per user, priority support and extra seats.

Fyxer

• Free$0

  400 credits a month, a daily dashboard briefing, a weekly email briefing, audio meeting notes and 3 personal spaces. No reply drafting or inbox sorting.

• Pro$37

  per person / month, billed annually ($49 billed monthly)

  Replies drafted in your tone, automatic labelling, meeting recording, 3 shared spaces per seat and Flows. 3,000 credits a month per paid member.

• Team$64

  per person / month, billed annually ($99 billed monthly)

  Unlimited shared spaces, assigned follow-ups, an organisation profile and team reporting. 6,000 credits a month per paid member, pooled across the team.

• EnterpriseCustom

  Annual contract with a private cloud or dedicated tenancy, full API, single sign-on, audit logs and contracted credits. Minimum of 50 users.

Ellie

No public discounts listed.

Fyxer

• Annual discount

  Up to 35% off with annual billing

  The pricing page advertises annual billing at up to 35% off: Pro is $37 per person a month against $49 billed monthly, and Team is $64 against $99.

• Other savings

  Launch offer: unlimited credits for 3 months

  Pro and Team are shown with a launch offer of unlimited credits for the first 3 months, after which the monthly allowance of 3,000 or 6,000 credits per paid member applies.