Ellie vs Jace AI (2026): which should you pick?
As of Nov 13, 2026, Ellie and Jace AI share a 2.0 GPA, neither has a free plan, and Ellie starts cheaper, at $19 a month against $20 a month.
Checked Oct 9, 2026 and Nov 13, 2026 · graded Oct 10, 2026 and Nov 13, 2026 by ToolGPA
They get the same grade on all five counts.
Price, platforms and features side by side. The table says where each price was read and when.
Ellie
AI that drafts email replies in your voice for Gmail and Outlook
Jace AI
AI email agent with a web inbox for Gmail and Outlook
Which one is for you
Pick Ellie if
- Fits if you spend your day answering inbound email in Gmail or Outlook
- Makes sense if a small team wants shared roles and one knowledge base for replies
Look elsewhere if
- Not for you if you write cold or outbound email, because the FAQ says it only replies
- Tight if you stay on Casual: 25 replies a day, extension only, no auto-drafts
- Pricey if you add people, as extra team members start at $5 each on top of the plan
- Skip it if you want a free plan, since there is only a 7-day trial
- Watch out: the pricing page shows a time-limited first-year discount that we haven't recorded
Pick Jace AI if
- Fits if you handle a lot of email in Gmail or Outlook and want reply drafts written for you
- Works for people who want an incoming email to set something off in Slack, Notion or HubSpot
Look elsewhere if
- Skip it if you do most of your email on your phone, as there are no native apps yet
- Tight if you're on Plus, with 2 inboxes, 10,000 credits and 1 year of email history to chat with
- Pricey if a tidy inbox is all you want, at $20 a month on yearly billing or $25 monthly
- Watch out: higher Pro credit tiers cost more, at prices the page doesn't list
- Watch out: there's no free plan, and the 30-day money-back guarantee isn't a trial
How we grade them
| 2.0GPAEllieFair | 2.0GPAJace AIFair | |
|---|---|---|
| Value for money | DThe auto-drafts that make it worth having start on Business at $39 a month for up to 3 seats. Casual is $19, against an email middle of about $8, and has no auto-drafts. | DPlus is $20 a month billed yearly, $25 monthly, against an $8 middle for this category and a dearest tenth that starts at $25. That buys 10,000 credits, 2 inboxes and chat over 1 year of history. Custom integrations and MCPs need Pro at $40, and the higher credit tiers aren't priced on the page. |
| Free plan and trial | C7 days free with no credit card, and nothing free after that. | CNo free plan. Plus and Pro both start with a 7-day free trial you can cancel any time, though nothing on record says whether it asks for a card. The 30-day money-back guarantee isn't a trial. |
| Features | CDrafts replies, categorizes mail, and learns from a knowledge base. The pricing FAQ says it writes replies only, never cold emails. | CFull reply drafts in your style, labels like Needs Reply applied for you, plain-language rules, and Flows that watch for matching mail then make calendar events or update Notion, Slack and HubSpot. But it runs on a Gmail or Outlook account rather than being one, and every job spends credits. |
| Ease of use | CNo store rating on record. You connect your mailbox and feed it a knowledge base before it sounds like you. | CNo rating on record. Drafts are saved back into Gmail or Outlook, but you connect accounts, describe your own labels and rules, and keep an eye on a monthly credit allowance. |
| Platforms and integrations | BWeb, browser extension and Outlook add-in, covering Gmail, Outlook, Microsoft 365 and Fastmail. No phone app is listed. | BA web inbox and nothing native: no iOS or Android app yet, and the docs suggest keeping the Gmail or Outlook phone app alongside it. It connects to Slack, Google Drive, OneDrive and prebuilt MCP servers for Notion, Linear, GitHub and Salesforce. |
| Best for | AI-drafted email replies | email that sets off actions in your other tools |
The GPA is the average of the five grades: an A is 4 points, an F is none. The full reasons are on each tool's page: Ellie and Jace AI. How we grade
Price against what you get
Ellie starts at $19 a month and scores 2.3 out of 4 on features, ease of use and platforms. Jace AI starts at $20 a month and scores 2.3.
They score the same, and Ellie starts $1 a month lower. Of the other email apps on the chart, 36 score higher than Ellie for less, and 36 score higher than Jace AI for less.
Features, ease of use and platforms, averaged
What paid plans start at, a month (each step along is roughly double) →
- The best score at each price
- Has a free plan
- No free plan
Where they differ
- Ellie also covers templates.
- Jace AI also covers chat assistant, workflow automation and AI agents.
At a glance
| Ellie | Jace AI | |
|---|---|---|
| Pricing | Free trial | Free trial |
| Starts at | $19 per month (Casual, billed monthly) | $20 per month, billed yearly ($25 billed monthly) |
| Free plan | None | None |
| Free trial | 7-day free trial, no credit card required | 7-day free trial on Plus and Pro, cancel anytime. The site also states a 30-day money-back guarantee. |
| Web | ||
| Browser extension | ||
| Made by | Ellie | Zeta AI, Inc. |
| Price read from | ellieai.com | jace.ai |
| Checked | Nov 13, 2026 | Oct 9, 2026 |
Worth knowing
Ellie
- Writes replies only; the pricing FAQ says it will not write cold emails.
- Casual has no auto-drafts and works only through the browser extension.
- Extra team members are priced starting at $5 per user, according to the pricing FAQ.
- The pricing page also shows a time-limited first-year discount that is not recorded here.
Jace AI
- There are no native iOS or Android apps yet; the docs suggest using the Gmail or Outlook mobile app alongside the web inbox.
- There is no free plan: Plus and Pro start with a 7-day free trial.
- Usage is metered in monthly credits: 10,000 on Plus and 20,000 on Pro, with higher Pro tiers at prices the page does not list.
- Plus is limited to 2 inboxes and 1 year of email history; custom integrations and MCPs are listed under Pro.
Key features
Ellie
- Auto-drafted replies
- On Business and Professional, Ellie connects to a Gmail, Google Workspace, Outlook or Microsoft 365 mailbox and saves drafts to the Drafts folder.
- On-demand replies
- A browser extension adds a reply button in Gmail and Outlook on the web; Casual also lists Fastmail. An Outlook add-in covers the desktop apps.
- Writing in your style
- Ellie learns from previous sent emails, up to 200 on Casual and 1,000 on Business, and replies in your tone and language.
- Roles and knowledge base
- Roles give each kind of email its own tone and material, such as help documentation for a support role. Business and Professional accept files and website URLs.
- Auto-categorize
- Business and Professional also sort incoming mail into categories. The vendor says Ellie never sends an email without you checking it first.
Jace AI
- AI email drafts
- Writes complete reply drafts in your style, using your signature and context from attachments, calendar and Slack. Drafts are saved to Gmail or Outlook, and follow-up drafts can be prepared after a delay.
- AI labels
- Built-in labels such as Needs Reply, Waiting, FYI, To Do and Promotion are applied automatically, and you can describe labels of your own for the AI to apply to matching mail.
- Rules
- Short plain-language instructions, such as which scheduling tool to use or who to CC, that Jace applies when it drafts and acts. Team owners can share a rule with the whole workspace.
- AI Flows
- A workflow watches for emails that match a description and then drafts replies, creates calendar events, searches the web or updates connected tools such as Notion, Slack and HubSpot.
- Chat with your inbox
- A chat assistant answers questions from your email history, 1 year on Plus and 3 years on Pro, and can fetch data, create documents and carry out tasks.
- Integrations and MCP servers
- Built-in connections to Slack, Google Drive and OneDrive, prebuilt MCP servers for tools such as Notion, Linear, GitHub and Salesforce, and support for most remote MCP servers.
Plans
Ellie
Casual$19
per month, billed monthly
One person; 25 replies a day through the browser extension only, with no auto-drafts.
Business$39
per month for up to 3 seats
100 replies a day, auto-draft and auto-categorize, shared roles and training, 1 connected account per user.
Professional$79
per month for up to 5 seats
Unlimited replies a day, 3 connected accounts per user, priority support and extra seats.
Jace AI
Plus Plan$20
per month, billed yearly; $25 billed monthly
10,000 credits a month, up to 2 inboxes with unlimited calendars, chat with 1 year of email history, automatic drafts and labels.
Pro Plan$40
per month, billed yearly; $50 billed monthly
20,000 credits a month, up to 8 inboxes, chat with 3 years of history, priority support, custom integrations and MCPs. Higher credit tiers cost more.
Enterprise PlanCustom
For bigger teams: white-glove setup, usage-based pricing and a dedicated account manager, arranged with sales.
Ways to pay less
Ellie
No public discounts listed.
Jace AI
- Annual discount
20% off with yearly billing
Billed yearly, Plus is $20 a month instead of $25 and Pro is $40 instead of $50. The pricing page labels this as 20% off and as saving $60 a year on Plus.
Common questions
Which is cheaper, Ellie or Jace AI?
As of Nov 13, 2026, Ellie is cheaper to start with: $19 a month, against $20 a month for Jace AI. Ellie starts at $19 per month (Casual, billed monthly), and Jace AI starts at $20 per month, billed yearly ($25 billed monthly).
Which has a free plan, Ellie or Jace AI?
As of Nov 13, 2026, neither Ellie nor Jace AI has a free plan. Both have a free trial.
Which platforms do Ellie and Jace AI run on?
As of Nov 13, 2026, only Ellie lists a browser extension. Both list a web app. A platform missing from a listing is one its maker's pages did not mention.
More comparisons
How this page was made
- The verdict at the top follows a fixed rule. When both tools are in the same category and either is in our top three for it, the verdict follows that ranking: the higher-placed tool is our pick. The top three weigh who each tool suits as well as its grades, so a pick can go against the GPA. Otherwise the page does not pick one and says which grades higher: the higher GPA first; on a tie, the one with a free plan, then the one that starts cheaper in dollars a month, counted the same way for both; if they are still level, what the choice depends on.
- The grades are our own, from each tool’s review or report card. The GPA is their average.
- Prices, plans and platforms come from each tool’s listing. The table above says where each price was read and when.
- The differences and the answers to the questions are worked out from those listings.