Gmelius vs Right Inbox (2026): which should you pick?

Pick Gmelius if

• Fits if your team runs support@ or ops@ from Gmail and wants to stay there
• Works for managers who need SLA, workload and response-time reports on email, from Growth at $25

Look elsewhere if

• Skip it if your team is on Outlook, as it only works with Gmail and Google Workspace
• Pricey if you came for shared inboxes, which start on Growth at $25 a user, not on the $19 plan
• Tight if you're a bigger team eyeing Meli, which is capped at 5 users and has no automation rules
• Watch out: there's no free plan, the account is suspended after the 7-day trial, and every member must be on the same plan
• Watch out: Growth caps rule runs at 10,000 a month, and CRM links and webhooks need Pro at $40

Pick Right Inbox if

• Fits if you live in Gmail and want to schedule and track what you send
• Works for solo senders who need send later and reminders

Look elsewhere if

• Skip it if you use Outlook or any mailbox besides Gmail
• Tight if you stay free: 5 emails a month for most features
• Not for you if you want sequences or mail merge without paying, as those aren't on the free plan
• Pricey if you add teammates, at $16.95 a month on Team
• Watch out: the page doesn't say whether the Team price is per seat

Gmelius

• It works only with Gmail and Google Workspace accounts; each user is a Google email account on the subscription.
• There is no free plan, and every member of a team must be on the same plan.
• The $19 Meli plan is capped at 5 users and has no automation rules; shared inboxes and shared labels start at Growth.
• The extension is offered for Chrome, Brave, Opera and Edge. On phones and tablets Gmelius is a progressive web app (PWA).

Right Inbox

• It works only with Gmail, as an extension for Chrome, Safari or Firefox.
• The free plan allows 5 emails a month for most features, so regular use needs a paid plan.
• The pricing page does not show the yearly total, and its monthly and yearly labels sit behind a toggle.
• The page says Team has unlimited team members but does not say whether its price is per seat.

Gmelius

Shared inboxes in Gmail

Group addresses are handled from each person's own Gmail, with assignments, collision detection, shared drafts, team read statuses, tags, and notes with @mentions on a thread.

Meli assistant

Drafts email replies for review, sorts and classifies incoming mail, schedules meetings and follows up. Drafts land in the inbox and nothing is sent without approval.

AI agents

An agent is a standing instruction for one job: it reads incoming mail, acts in connected apps such as a CRM, logs each step, and hands off to a person when its confidence is low.

Automation rules

Rules cover auto-replies, tagging, round-robin and load-balanced assignment, and response-time SLAs. Growth allows up to 10,000 rule executions a month and Pro up to 100,000.

Email analytics

Reports on conversations, team performance, productivity, SLA response times and tags, with weekly or monthly digests by email and CSV export.

Shared labels, views and boards

Gmail labels can be shared across a team, and the plan comparison also lists custom views, Kanban board views, shared email templates and email permalinks.

Right Inbox

Send later and reminders

Write a message now and schedule it for the recipient's time zone, or set a reminder to follow up on an email thread.

Sequences and recurring emails

Write follow-ups in advance and have them sent if there is no reply; a reply cancels the remaining steps. Recurring sends are also supported.

Email tracking

Shows whether, when and how many times a message was opened, and whether its links were clicked.

Templates, signatures and notes

Insert saved templates with one click, switch between multiple Gmail signatures and attach private notes to conversations.

Mail merge and CRM sync

Send personalized outreach from Gmail and push conversations to a connected CRM tool.

AI summaries and encryption

The feature list includes an email summarizer and an end-to-end encryption option inside Gmail.

Gmelius

• Meli$19

  per user / month, billed yearly ($21 billed monthly)

  AI assistant for Gmail that drafts replies, sorts email, schedules meetings and follows up. Up to 5 users and 5,000 email conversations a month.

• Growth$25

  per user / month, billed yearly ($33 billed monthly)

  Adds unlimited shared inboxes and labels, automation rules, auto-assignment, shared templates, SLA and email analytics, and the API. Up to 50 users.

• Pro$40

  per user / month, billed yearly ($50 billed monthly)

  Adds AI dispatching assistants, CRM integrations, webhooks, advanced team analytics, custom user permissions, and backups of Gmail and Drive.

• EnterpriseCustom

  Bespoke AI assistants, custom integrations and reports, user provisioning and no usage caps. Minimum of 50 users.

Right Inbox

• Limited$0

  Solo use only. Most features capped at 5 emails a month; mail merge, sequences and CRM integration not included.

• Professional$7.95

  per month, billed annually ($9.95 billed monthly)

  Per-user pricing with unlimited tracking, mail merge, sequences, CRM integration, recurring emails and priority support.

• Team$16.95

  per month, billed annually ($19.95 billed monthly)

  Same unlimited features as Professional; the page lists unlimited team members, not a per-seat rate.

Gmelius

• Annual discount

  Lower per-user price with yearly billing

  The pricing page shows Meli at $19 a user a month billed yearly against $21 monthly, Growth at $25 against $33, and Pro at $40 against $50.

• Nonprofit

  30% to 50% off for non-profits

  Non-profits and NGOs with 5 or more users can request 30% off Growth, Pro or Enterprise on annual billing, or 50% off from 20 users, by emailing sales with proof of status.

• Education

  Same discount for educational institutions

  The pricing FAQ extends the non-profit discount to educational institutions: 30% off for 5 to 19 users and 50% off for 20 or more, on annual billing.

Right Inbox

• Annual discount

  Lower monthly rate on yearly billing

  The pricing page's Monthly/Yearly toggle shows Professional at $9.95 and $7.95 a month; the page description says the yearly plan starts at $7.95.