Hitsteps vs Mouseflow (2026): which should you pick?
As of Nov 13, 2026, Hitsteps grades higher than Mouseflow: 2.8 against 2.2 out of 4.0.
Checked Nov 12, 2026 and Nov 13, 2026 · graded Nov 12, 2026 and Nov 13, 2026 by ToolGPA
Hitsteps grades higher on value for money and features. They get the same grade on the free plan, ease of use and platforms.
Price, platforms and features side by side. The table says where each price was read and when.
Hitsteps
Real-time web analytics with heatmaps, replay and live chat
Mouseflow
Session replay, heatmaps and funnels for website behavior
Which one is for you
Pick Hitsteps if
- Fits if you run a small site and want heatmaps without a large bill
- Works for stores on WordPress or Shopify
Look elsewhere if
- Tight if you stay free, as it stops at 2,000 pageviews a month and 1 site
- Watch out: heatmaps and AI start on Growth; recording, funnels and uptime need Pro at $21.99
- Watch out: prices shown are monthly; the 12-month total only appears after signing in
- Pricey if you grow, as Business is $49.99 for 1 million pageviews
Pick Mouseflow if
- Fits if you run one small site and want to try replays before paying
- Works for a team that already lives in Google Analytics or Slack
Look elsewhere if
- Tight if you stay free: 1 website, 500 sessions a month and 1 month of history
- Too light for surveys, extra heatmaps or the API on Essential, which need dearer plans
- Pricey if you grow: it's $109 a month for 25,000 sessions on Advanced
- Watch out: data history runs from 1 month on Free to 12 months on Premium, and prices switch to euros for EU visitors
How we grade them
| 2.8GPAHitstepsGood | 2.2GPAMouseflowFair | |
|---|---|---|
| Value for money | AStarter is $4.99 a month, under 60% of the $13 where the cheaper quarter of analytics tools starts. | C$25 a month for 5,000 sessions billed annually, $39 monthly. That's under the category middle of $32, though Advanced jumps to $109 for 25,000. |
| Free plan and trial | CA free plan for 1 site, but only 2,000 pageviews a month and 14 days of history, plus a 7-day trial with no card. | CFree plan: 1 website and 500 sessions a month, with 1 month of history. There's also a 14-day trial with no card needed. |
| Features | BLive visitors, heatmaps, recording, funnels, campaigns, AI and uptime monitoring cover the whole job, although these sit on higher tiers. | CReplays, heatmaps, funnels, forms and surveys. Surveys, extra heatmaps, form analytics, the API and journey analytics each need a higher plan. |
| Ease of use | CA tracking script and goals to set up, and no store rating on record. | CNo store rating on record. You add a script, then set up the funnels and forms you want watched. |
| Platforms and integrations | BWeb dashboard with an MCP plugin, and links to WordPress, Shopify, Google Tag Manager, Wix and Grafana. | BWeb only, with Google Analytics, Adobe Analytics, Google Tag Manager, Shopify, Slack and Microsoft Teams, plus an API and MCP. |
| Best for | cheap live analytics with heatmaps and replay | session replay with a free starter plan |
The GPA is the average of the five grades: an A is 4 points, an F is none. The full reasons are on each tool's page: Hitsteps and Mouseflow. How we grade
Price against what you get
Hitsteps starts at $4.99 a month and scores 2.7 out of 4 on features, ease of use and platforms. Mouseflow starts at $25 a month and scores 2.3.
Hitsteps scores higher and starts $20.01 a month lower. Of the other website and product analytics tools on the chart, none scores higher than Hitsteps for less, and 22 score higher than Mouseflow for less.
Features, ease of use and platforms, averaged
What paid plans start at, a month (each step along is roughly double) →
- The best score at each price
- Has a free plan
- No free plan
Where they differ
- Hitsteps also covers reports, live chat and dashboards.
- Mouseflow also covers forms and surveys.
At a glance
| Hitsteps | Mouseflow | |
|---|---|---|
| Pricing | Free plan | Free plan |
| Starts at | $4.99 per month for up to 10,000 pageviews, billed monthly | $25 per month for 5,000 sessions, billed annually ($39 billed monthly) |
| Free plan | 1 website, up to 2,000 pageviews a month and 14 days of detailed data history. | 1 website and 500 sessions a month, with replays, click, scroll and geo heatmaps, friction detection and 1 month of history. |
| Free trial | 7-day Pro trial with a free account, no credit card needed | 14-day free trial with full access to core features, no card required |
| Web | ||
| Made by | Hitsteps | Mouseflow |
| Price read from | hitsteps.com | mouseflow.com |
| Checked | Nov 13, 2026 | Nov 12, 2026 |
Worth knowing
Hitsteps
- Plans are capped by monthly pageviews, from 2,000 on Free up to 1 million on Business.
- Heatmaps and Hitsteps AI start at Growth; session recording, funnels and uptime monitoring need Pro.
- Prices shown are for monthly billing; 12-month billing saves about 10% but its exact total is shown only after signing in.
- After the trial you choose the Free plan or a paid plan; the site says nothing is charged automatically.
Mouseflow
- Every plan is capped by sessions per month, from 500 on Free to 100,000 on Premium.
- Data history is only 1 month on Free and 12 months on Premium.
- Surveys, extra heatmaps, form analytics, API and journey analytics each sit on a higher plan.
- Prices are shown in dollars to visitors outside Europe; the page switches to euros for EU visitors.
Key features
Hitsteps
- Live visitor feed
- Follows each visit from the first referrer to later pages and return visits, with a live dashboard and visitors on a globe.
- Session recording and heatmaps
- Replays a daily sample of visits and shows where people click and scroll. Recording is off until turned on and is listed for Pro and above.
- Hitsteps AI and MCP plugin
- Ask questions about your traffic in the dashboard or from your own AI assistant, and see visits that arrive from AI referrals.
- Live chat
- Chat with visitors while they browse, with their journey shown beside the conversation. Available on paid plans.
- Funnels, campaigns and goals
- Campaign and goal tracking starts at 3 on Starter; funnels (20 on Pro, 50 on Business) need Pro.
- Uptime monitoring
- Sends alerts when the site goes down and shows when traffic is affected. Available on Pro and above.
Mouseflow
- Session replay
- Plays back real visits, showing each click, scroll and tap, and flags friction such as repeated clicks.
- Heatmaps
- Click, scroll and geo heatmaps are on every plan; attention, movement and friction heatmaps start at Advanced.
- Funnels and forms
- Funnels show where visitors drop off, and form analytics, on Premium and above, shows how visitors use form fields.
- Feedback surveys
- On-page surveys collect visitor feedback on the site. They start at the Advanced plan.
- Mina AI
- Mina answers questions about your behavior data from Essential up; Mina AI Insights is listed as a beta on Premium.
- API and MCP
- Premium includes data export, a REST API and a Mouseflow MCP server for connecting the data to other tools and AI assistants.
Plans
Hitsteps
Free$0
1 website, 2,000 pageviews a month and 14 days of detailed history.
Starter$4.99
per month for up to 10,000 pageviews, billed monthly
2 sites, 30 days of history, live visitor tracking, traffic sources and campaign reports.
Growth$9.99
per month for up to 50,000 pageviews, billed monthly
5 sites, 60 days of history, Hitsteps AI (25 questions a day) and heatmaps.
Pro$21.99
per month for up to 500,000 pageviews, billed monthly
30 sites, 180 days of history, commerce analytics, funnels and uptime monitoring.
Business$49.99
per month for up to 1,000,000 pageviews, billed monthly
100 sites, 360 days of history, Grafana integration and 100 AI questions a day.
Mouseflow
Free$0
1 website, 500 sessions a month, session replays, three heatmap types, friction detection and 1 month of history.
Essential$25
per month for 5,000 sessions, billed annually ($39 billed monthly)
1 website, Mina AI questions about your data and 3 months of history.
Advanced$109
per month for 25,000 sessions, billed annually ($149 billed monthly)
2 websites, feedback surveys, attention and movement heatmaps, friction insights, more funnels and 6 months of history.
Premium$319
per month for 100,000 sessions, billed annually ($399 billed monthly)
5 websites, form analytics, data export and REST API, Mouseflow MCP and 12 months of history.
EnterpriseCustom
Priced for your volume; adds journey analytics, revenue impact on funnels, SSO and a dedicated customer success manager.
Ways to pay less
Hitsteps
- Annual discount
About 10% off with 12-month billing
Standard direct annual billing is paid upfront and the pricing page says it saves about 10% over twelve monthly payments; the exact total appears after sign-in.
Mouseflow
- Annual discount
Save up to 35% with annual billing
The pricing page toggles between monthly and annual billing; annual lowers Essential from $39 to $25 a month and Premium from $399 to $319.
Common questions
Which is cheaper, Hitsteps or Mouseflow?
As of Nov 13, 2026, Hitsteps is cheaper to start with: $4.99 a month, against $25 a month for Mouseflow. Hitsteps starts at $4.99 per month for up to 10,000 pageviews, billed monthly, and Mouseflow starts at $25 per month for 5,000 sessions, billed annually ($39 billed monthly).
Which has a free plan, Hitsteps or Mouseflow?
As of Nov 13, 2026, both Hitsteps and Mouseflow have a free plan.
More comparisons
How this page was made
- The verdict at the top follows a fixed rule. When both tools are in the same category and either is in our top three for it, the verdict follows that ranking: the higher-placed tool is our pick. The top three weigh who each tool suits as well as its grades, so a pick can go against the GPA. Otherwise the page does not pick one and says which grades higher: the higher GPA first; on a tie, the one with a free plan, then the one that starts cheaper in dollars a month, counted the same way for both; if they are still level, what the choice depends on.
- The grades are our own, from each tool’s review or report card. The GPA is their average.
- Prices, plans and platforms come from each tool’s listing. The table above says where each price was read and when.
- The differences and the answers to the questions are worked out from those listings.