Alternatives · Help Desks
CustomGPT alternatives
As of Nov 12, 2026, the highest-graded CustomGPT alternative is Kommunicate (2.2 GPA). The best free one is Denser (2.0 GPA).
CustomGPT compared with 5 alternatives: Chatbase, SiteGPT, Denser, Eesel AI and Kommunicate.
CustomGPT is a paid product with a free trial, starting at $89 per month, billed annually ($99 billed monthly). 1 of the 5 alternatives is free or has a free plan. 4 more offer a free trial.
Listings checked up to Nov 12, 2026 · Where the facts come from
Black Friday: is there a CustomGPT sale?
At a glance
| Tool | Price | Free plan | Runs on |
|---|---|---|---|
| CustomGPTThis tool | Free trial · from $89/mo | Trial only | Web |
| Chatbase | Free trial · from $32/mo | Trial only | Web |
| SiteGPT | Free trial · from $39/mo | Trial only | Web, iOS |
| Denser | Free plan · from $32/mo | Yes | Web |
| Eesel AI | Free trial · from $299/mo | Trial only | Web, Browser extension |
| Kommunicate | Free trial · from $34/mo | Trial only | Web |
Price against what you get
CustomGPT starts at $89 a month and scores 2.3 out of 4 on features, ease of use and platforms. None of the 5 alternatives on this chart both scores higher and starts lower.
Chatbase, SiteGPT, Denser and Kommunicate start lower without scoring higher.
Features, ease of use and platforms, averaged
What paid plans start at, a month (each step along is roughly double) →
- The best score at each price
- Has a free plan
- No free plan
How each one differs from CustomGPT
Chatbase
Build AI support agents trained on your content, priced by credits
- Chatbase starts at $32 per month for 700 message credits, billed annually ($40 billed monthly).
- Chatbase also covers help desk.
- Chatbase does not cover AI search and chatbots, which CustomGPT does.
Suits: Businesses adding an AI agent to their website or messaging apps
SiteGPT
AI chatbot trained on your site and docs, priced by messages
- SiteGPT starts at $39 per month, billed annually ($59 billed monthly), for up to 4k messages.
- SiteGPT also lists an iOS app.
- SiteGPT also covers whatsApp messaging.
- SiteGPT does not cover AI search, which CustomGPT does.
Suits: Small sites that want a chatbot answering from existing pages
Denser
AI chatbot with cited answers and a helpdesk for handoffs
- Denser starts at $32 per month, billed annually ($39 billed monthly), for 1,500 queries.
- Denser has a free plan, which CustomGPT lacks.
- Denser also covers help desk.
Suits: Small sites that want a chatbot that cites its sources
Eesel AI
AI agents for your help desk, priced by monthly credits
- Eesel AI starts at $299 per month for 500 credits, billed monthly.
- Eesel AI also lists a browser extension.
- Eesel AI also covers reports and help desk.
- Eesel AI does not cover AI search, which CustomGPT does.
Suits: Teams that want AI on top of the help desk they already use
Kommunicate
AI agents for chat, email and voice with live chat hand-off
- Kommunicate starts at $34 per month for 250 conversations, billed annually ($40 billed monthly).
- Kommunicate also covers help desk and live chat.
- Kommunicate does not cover AI search and chatbots, which CustomGPT does.
Suits: Teams putting an AI agent in front of an existing help desk
Limits worth knowing in CustomGPT
- There is no free plan; each plan starts with a 7-day trial.
- Standard allows 1,000 queries a month and Premium 5,000. The pricing page does not say what happens beyond that.
- White-labelling, website auto-sync and PII removal need Premium; the AI model selector, priority queries and SSO need Enterprise.
- It answers questions from your content; it is not a ticketing inbox or live-chat tool for human agents.
Common questions
What are the alternatives to CustomGPT?
The alternatives to CustomGPT in this directory are Chatbase, SiteGPT, Denser, Eesel AI and Kommunicate. Each one has a side-by-side comparison with CustomGPT.
Is there a free alternative to CustomGPT?
Yes. Denser has a free plan alongside paid ones.
Which CustomGPT alternatives work on iOS?
The CustomGPT listing does not include an iOS app. SiteGPT lists one.
When were these prices checked?
Each listing shows its own date. On this page they run from Oct 17, 2026 to Nov 12, 2026. Vendors change prices without notice, so confirm on their site before you buy.