Otter.ai vs Spinach AI

Otter.ai

• Reading a live transcript while a meeting or lecture is still going
• Students and teachers, who get a discount on Pro with a .edu address
• People who want the same notes on web, desktop and phone

Spinach AI

• Companies that would rather pay by meeting hour than per seat
• Product and engineering teams turning action items into tickets
• Teams that want to start on a free plan and trial the paid features

Otter.ai

• Basic is capped at 300 minutes a month and 30 minutes per conversation, and only the 25 most recent conversations stay accessible.
• Pro is still metered: 1,200 minutes a month and 90 minutes per meeting. Unlimited meetings start on Business.
• AI Chat queries are capped on every plan, at most 200 per user per month.
• SSO, SCIM, the API and webhooks are Enterprise only, and HIPAA compliance is an add-on.

Spinach AI

• Starter keeps recordings for only 7 days, has basic summaries and lacks the CRM, ticketing and knowledge-base integrations.
• The Pro plan requires a work email domain; public addresses such as Gmail are not eligible.
• Meetings longer than 3 hours do not receive a summary, according to Spinach's FAQ.
• Spinach runs as a bot in the call plus a browser dashboard. SSO, SCIM and the API need Enterprise, which has a 50-seat minimum.

Otter.ai

Meeting agent or bot-free recording

The notetaker can auto-join Zoom, Microsoft Teams and Google Meet meetings from your calendar. The desktop app for Mac and Windows records without a bot joining the call.

Live transcription with speaker ID

Transcribes as people speak, labels speakers and syncs the text to audio playback. Custom vocabulary covers 5 terms on Basic and up to 800 names and 800 terms on Business.

Automated summaries

Each conversation gets an automated summary on every plan, so the main points are available without reading the full transcript.

AI Chat

Ask questions about your conversations in a chat. Monthly queries are capped per user: 20 on Basic, 50 on Pro and 200 on Business and Enterprise.

File imports and exports

Import audio or video files for transcription and export notes. Basic allows 3 imports in total and mp3 or txt export; paid plans add pdf, docx and srt.

Integrations and MCP server

Salesforce, HubSpot and Zapier integrations start on Pro. An MCP server is listed on every plan, while the Otter API and webhooks are Enterprise only.

Spinach AI

Notetaker for video calls

Spinach joins Zoom, Google Meet, Microsoft Teams and Webex meetings from a connected Google or Microsoft calendar and records them. Slack Huddles support is in beta.

Summaries and templates

Sends a summary with action items and decisions a few minutes after the meeting, using meeting templates. Starter gets basic summaries; paid plans get advanced ones.

Ask Spinach

An AI chat that answers questions from meeting data. It is limited on Starter and included in full on Pro, Business and Enterprise.

Tickets and CRM updates

Paid plans connect to Jira, Linear, Asana, ClickUp, Trello and Monday for tickets, to HubSpot, Salesforce, Attio and Zoho, and to Confluence, Google Docs and Notion.

Pay-as-you-go Pro plan

Pro charges $2.90 per meeting hour for an unlimited number of users, billed on actual usage. A month with no meetings costs nothing.

Quick Record and uploads

Quick Record captures in-person conversations from the browser, and existing recordings can be uploaded for a summary on paid plans.

Otter.ai

• Basic$0

  300 transcription minutes a month, 30 minutes per conversation, 3 lifetime file imports and the 25 most recent conversations.

• Pro$8.33

  per user / month, billed annually ($16.99 billed monthly)

  1,200 minutes a month, 90 minutes per meeting, 10 file imports a month, unlimited history and extra export formats.

• Business$19.99

  per user / month, billed annually ($30 billed monthly)

  Unlimited meetings and file imports, up to 4 hours per meeting, 3 concurrent meetings, activity logs and usage analytics.

• EnterpriseCustom

  Adds SSO, SCIM, domain capture, the Otter API and webhooks, video replay and a HIPAA compliance add-on.

Spinach AI

• Starter$0

  Recordings, transcripts and basic AI summaries in 100+ languages, with calendar and Slack integration and 7-day recording retention.

• Pro$2.90

  per meeting hour, pay as you go, unlimited users

  Company-wide account: advanced AI summaries, Ask Spinach, MCP connectors, CRM and task-tool integrations. Requires a work email domain.

• Business$19

  per user / month, billed annually ($29 billed monthly)

  No seat minimum: unlimited meetings, advanced AI summaries, Ask Spinach, MCP connectors, CRM and task-tool integrations, and custom branding.

• EnterpriseCustom

  50-seat minimum: SAML SSO and SCIM, admin settings and reporting, API, custom data retention, compliance agents and a HIPAA BAA.

Otter.ai

• Annual discount

  Save 51% on Pro and 33% on Business annually

  Otter's pricing page shows Pro at $8.33 per user per month on annual billing against $16.99 monthly (labeled save 51%), and Business at $19.99 against $30 (save 33%).

• Education

  20% off Pro for students and teachers

  Individual students and teachers with an email address ending in .edu get 20% off Otter Pro: $6.67 per month billed annually ($79.99) or $13.59 month to month.

Spinach AI

• Annual discount

  Save $120 a year per user on annual billing

  The pricing page shows a $120 yearly saving on the Business plan with annual billing: $19 per user a month instead of $29 on monthly billing.