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Alternatives · Email

Hiver alternatives

Hiver compared with 7 alternatives: Front, Help Scout, Missive, Gmelius, Drag and 2 more.

Hiver is a paid product with a free trial, starting at $25 per user / month, billed annually ($35 billed monthly). 2 of the 7 alternatives are free or have a free plan. 5 more offer a free trial.

7 tools · Listings checked up to Oct 9, 2026 · Where the facts come from

At a glance

ToolPriceFree planRuns on
HiverThis toolFree trial · from $25/moTrial onlyWeb, iOS, Android, Browser extension
FrontFree trial · from $25/moTrial onlyWeb, macOS, Windows, iOS, Android
Help ScoutFree plan · from $25/moYesWeb, iOS, Android
MissiveFree trial · from $14/moTrial onlyWeb, macOS, Windows, iOS, Android
GmeliusFree trial · from $19/moTrial onlyWeb, Browser extension
DragFree trial · from $12/moTrial onlyWeb, macOS, Windows, iOS, Android, Browser extension
MailbutlerFree plan · from $4/moYesmacOS, Windows, iOS, Android, Browser extension
Zoho TeamInboxFree trial · from $0.99/moTrial onlyWeb, macOS, iOS, Android

How each one differs from Hiver

  1. Front

    Shared inbox and customer operations platform with AI and ticketing

    • Front starts at $25 per seat / month, billed annually. Hiver starts at $25 per user / month, billed annually ($35 billed monthly).
    • Only Front lists macOS and Windows apps.
    • Only Hiver lists a browser extension.
    • Hiver also covers AI agents and reports.

    Suits: Support and operations teams working shared addresses at volume

    Front vs HiverFront pricing and details

  2. Help Scout

    Shared inbox and help desk with a knowledge base and AI answers

    • Help Scout starts at $25 per user / month, billed annually ($30 billed monthly). Hiver starts at $25 per user / month, billed annually ($35 billed monthly).
    • Help Scout has a free plan. Hiver does not, though it has a free trial.
    • Only Hiver lists a browser extension.

    Suits: Support teams moving off a shared Gmail or Outlook mailbox

    Help Scout vs HiverHelp Scout pricing and details

  3. Missive

    Team email client with shared inboxes, internal chat and rules

    • Missive starts at $14 per user / month, billed yearly ($18 billed monthly). Hiver starts at $25 per user / month, billed annually ($35 billed monthly).
    • Only Missive lists macOS and Windows apps.
    • Only Hiver lists a browser extension.
    • Missive also covers tasks and email client.
    • Hiver also covers AI agents and reports.

    Suits: Small teams sharing addresses such as support@ or sales@

    Missive vs HiverMissive pricing and details

  4. Gmelius

    Shared inboxes and AI agents that work inside Gmail

    • Gmelius starts at $19 per user / month, billed yearly. Hiver starts at $25 per user / month, billed annually ($35 billed monthly).
    • Only Hiver lists iOS and Android apps.
    • Gmelius also covers templates and kanban boards.

    Suits: Teams that run support@ or ops@ addresses from Gmail

    Gmelius vs HiverGmelius pricing and details

  5. Drag

    Shared inbox for Gmail teams with kanban boards and built-in AI

    • Drag starts at $12 per user / month, billed yearly. Hiver starts at $25 per user / month, billed annually ($35 billed monthly).
    • Only Drag lists macOS and Windows apps.
    • Drag also covers templates, tasks and kanban boards.
    • Hiver also covers reports.

    Suits: Gmail and Google Workspace teams sharing support@ or sales@ addresses

    Drag vs HiverDrag pricing and details

  6. Mailbutler

    Email tracking and team tools for Apple Mail, Gmail and Outlook

    • Mailbutler starts at $4 per user / month, billed yearly (paid Starter). Hiver starts at $25 per user / month, billed annually ($35 billed monthly).
    • Mailbutler has a free plan. Hiver does not, though it has a free trial.
    • Only Mailbutler lists macOS and Windows apps.
    • Only Hiver lists a web app.
    • Mailbutler also covers templates and tasks.

    Suits: People who want tracking and templates inside Apple Mail, Gmail or Outlook

    Mailbutler vs HiverMailbutler pricing and details

  7. Zoho TeamInbox

    Shared inboxes for group email, WhatsApp and social messages

    • Zoho TeamInbox starts at $0.99 per month (mobile-only Solo); Starter is $5 per user / month, billed annually. Hiver starts at $25 per user / month, billed annually ($35 billed monthly).
    • Only Zoho TeamInbox lists a macOS app.
    • Only Hiver lists a browser extension.
    • Zoho TeamInbox also covers templates.
    • Hiver also covers AI agents.

    Suits: Small teams sharing group addresses such as support or sales

    Zoho TeamInbox vs HiverZoho TeamInbox pricing and details

Limits worth knowing in Hiver

  • There is no free plan. An account is suspended when the 7-day trial ends unless a paid plan is chosen.
  • All plans start at 2 seats, and seats are added in steps: 2, then 5, then increments of 5.
  • SLAs, CSAT surveys, the customer portal and API access start on Pro; SSO, HIPAA-compliant handling and custom roles are Elite only.
  • Hiver in Gmail needs a Gmail or Google Workspace account. On Hiver Omni, voice is an add-on at $30 per voice seat a month.
Hiver pricing and details

Common questions

What are the alternatives to Hiver?

The alternatives to Hiver in this directory are Front, Help Scout, Missive, Gmelius, Drag, Mailbutler and Zoho TeamInbox. Each one has a side-by-side comparison with Hiver.

Is there a free alternative to Hiver?

Yes. Help Scout and Mailbutler have a free plan alongside paid ones.

Which Hiver alternatives work on Windows?

The Hiver listing does not include a Windows app. Front, Missive, Drag and Mailbutler list one.

Which Hiver alternatives work on macOS?

The Hiver listing does not include a macOS app. Front, Missive, Drag, Mailbutler and Zoho TeamInbox list one.

When were these prices checked?

Each listing shows its own date. On this page they run from Oct 4, 2026 to Oct 9, 2026. Vendors change prices without notice, so confirm on their site before you buy.

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