Alternatives · Help Desks
UVdesk alternatives
As of Nov 12, 2026, the highest-graded UVdesk alternative is Zammad (2.8 GPA). It's also the best free one.
UVdesk compared with 9 alternatives: FreeScout, Zammad, Chatwoot, Freshdesk, HelpDesk and 4 more.
UVdesk has a free plan. Paid plans start at $8 per agent / month, billed annually ($11 billed monthly). 6 of the 9 alternatives are free or have a free plan. 3 more offer a free trial.
Listings checked up to Nov 12, 2026 · Where the facts come from
Black Friday: is there a UVdesk sale?
At a glance
| Tool | Price | Free plan | Runs on |
|---|---|---|---|
| UVdeskThis tool | Free plan · from $8/mo | Yes | Web |
| FreeScout | Free | Free | Web, iOS, Android |
| Zammad | Free plan · from €7/mo | Yes | Web |
| Chatwoot | Free plan · from $19/mo | Yes | Web, iOS, Android |
| Freshdesk | Free trial · from $19/mo | Trial only | Web, iOS, Android |
| HelpDesk | Free trial · from $19/mo | Trial only | Web |
| Faveo Helpdesk | Free plan · from $6/mo | Yes | Web |
| Hesk | Free plan · from $29.99/mo | Yes | Web |
| osTicket | Free plan · from $12/mo | Yes | Web |
| SupportPal | Free trial · from $29.95/mo | Trial only | Web |
Price against what you get
UVdesk starts at $8 a month for each person and scores 2.3 out of 4 on features, ease of use and platforms. 1 of the 9 alternatives on this chart scores higher and starts lower: Zammad.
Chatwoot and Freshdesk score higher without starting lower. FreeScout and Faveo Helpdesk start lower without scoring higher.
Features, ease of use and platforms, averaged
What paid plans start at, a month (each step along is roughly double) →
- The best score at each price
- Has a free plan
- No free plan
How each one differs from UVdesk
FreeScout
Free open-source help desk and shared mailbox you host yourself
- FreeScout is free.
- FreeScout also lists iOS and Android apps.
- FreeScout also covers live chat.
- FreeScout does not cover forms, which UVdesk does.
Suits: Teams that want a free help desk and can run their own server
Zammad
Open-source help desk, hosted in Germany or run on your own server
- Zammad starts at €7 per agent / month, billed annually (€9 billed monthly).
- Zammad also covers live chat.
- Zammad does not cover forms and help center, which UVdesk does.
Suits: Teams that must keep ticket data in Germany or on their own servers
Chatwoot
Open-source support inbox you can self-host or use in the cloud
- Chatwoot starts at $19 per agent / month, billing term not stated.
- Chatwoot also lists iOS and Android apps.
- Chatwoot also covers live chat and AI support agent.
- Chatwoot does not cover forms and help desk, which UVdesk does.
Suits: Teams that want to run their support inbox on their own servers
Freshdesk
Email ticketing help desk with a knowledge base and AI agents
- Freshdesk starts at $19 per agent / month, billed annually.
- Freshdesk has no free plan, only a free trial, unlike UVdesk.
- Freshdesk also lists iOS and Android apps.
- Freshdesk also covers reports and AI support agent.
- Freshdesk does not cover forms, which UVdesk does.
Suits: Support teams that work mainly from email
HelpDesk
Ticketing with an AI agent for email, chat, Messenger and SMS
- HelpDesk starts at $19 per user / month, billed yearly ($25 billed monthly).
- HelpDesk has no free plan, only a free trial, unlike UVdesk.
- HelpDesk also covers live chat, AI support agent, sMS marketing and chatbots.
- HelpDesk does not cover forms and help center, which UVdesk does.
Suits: Small ecommerce teams on Shopify that want support and sales in one inbox
Faveo Helpdesk
Help desk and service desk, cloud-hosted or self-hosted
- Faveo Helpdesk starts at $6 per agent / month, billed annually ($7 billed monthly).
- Faveo Helpdesk also covers workflow automation, reports and ticketing.
- Faveo Helpdesk does not cover shared inbox, forms and help center, which UVdesk does.
Suits: Small teams that fit a free plan limited to 2 agents
Hesk
PHP help desk you host yourself, or a flat-fee cloud version
- Hesk starts at $29.99 per month for up to 10 agents (Hesk Cloud).
- Hesk also covers ticketing.
- Hesk does not cover shared inbox and forms, which UVdesk does.
Suits: Small teams that want a free help desk on their own server
osTicket
Open-source support ticketing, self-hosted or as a cloud edition
- osTicket starts at $12 per agent / month, for the cloud-hosted edition (billing basis not stated).
- osTicket also covers workflow automation.
- osTicket does not cover forms and help center, which UVdesk does.
Suits: Teams with a server and an admin who want ticketing with no license fee
SupportPal
Self-hosted help desk with flat pricing and unlimited agents
- SupportPal starts at $29.95 per month, self-hosted license for unlimited operators.
- SupportPal has no free plan, only a free trial, unlike UVdesk.
- SupportPal also covers ticketing.
- SupportPal does not cover forms, which UVdesk does.
Suits: Teams that must keep help desk data on their own server
Limits worth knowing in UVdesk
- Hosted plans need at least 2 agents.
- Free open-source installs are self-managed: you run the server and updates.
- The pricing page shows the Pro and Enterprise feature lists in short form, so check the plan comparison before choosing.
Common questions
What are the alternatives to UVdesk?
The alternatives to UVdesk in this directory are FreeScout, Zammad, Chatwoot, Freshdesk, HelpDesk, Faveo Helpdesk, Hesk, osTicket and SupportPal. Each one has a side-by-side comparison with UVdesk.
Is there a free alternative to UVdesk?
Yes. FreeScout is free to use. Zammad, Chatwoot, Faveo Helpdesk, Hesk and osTicket have a free plan alongside paid ones.
Which UVdesk alternatives work on Android?
The UVdesk listing does not include an Android app. FreeScout, Chatwoot and Freshdesk list one.
Which UVdesk alternatives work on iOS?
The UVdesk listing does not include an iOS app. FreeScout, Chatwoot and Freshdesk list one.
When were these prices checked?
Each listing shows its own date. On this page they run from Oct 17, 2026 to Nov 12, 2026. Vendors change prices without notice, so confirm on their site before you buy.