Fathom vs Grain

Fathom

• Individuals who want unlimited recording and transcription without paying
• Sales teams that log calls to HubSpot or Salesforce
• Teams that share clips and highlights from customer calls

Grain

• Teams where a few people record and everyone else only views
• Sales and customer success teams syncing calls to HubSpot or Salesforce
• Sharing clips of customer calls with people who were not there
• Feeding meeting transcripts to Claude, ChatGPT or other AI agents

Fathom

• On the Free plan, advanced summaries cover only the first 5 calls each month, and action items and Ask Fathom are limited.
• Team and Business plans have a 2-user minimum.
• Bot-free capture is Mac only for now. There is no Android app, and Linux, Chromebooks and iPads are not supported.
• CRM field sync, deal view and coaching scorecards require the Business plan.

Grain

• The Free plan cuts each meeting off at 45 minutes, keeps 30 days of history and has no file uploads.
• HubSpot and Salesforce integrations, AI coaching and trackers need Business at $29 per seat a month on annual billing.
• Starter allows 10 file uploads a month, and SAML single sign-on is limited to Enterprise.
• Grain's download page offers desktop apps for Mac and Windows only.

Fathom

Bot or bot-free capture

Record with a meeting bot that joins the call, or capture from the desktop app with nothing added to the meeting. Bot-free capture is in beta and currently works on Mac only.

AI summaries and action items

A summary is ready when the call ends. Free accounts get advanced summary templates on their first 5 calls each month; paid plans remove the cap and add AI action items.

Ask Fathom

Ask questions about a single call or across the calls in your account and get answers drawn from the transcripts. Use is limited on the Free plan.

Clips and playlists

Cut highlights out of a recording and group them into playlists to share with people who missed the meeting. Included on every plan.

CRM sync

Sends call notes to HubSpot, Salesforce or Close. The Business plan adds CRM field sync, a deal view, and coaching metrics with AI scorecards.

Team workspace

Team plans add global search across everyone's calls, comments, folders and keyword alerts that flag when chosen terms come up.

Grain

Bot or bot-free capture

The desktop app for Mac and Windows transcribes the computer's audio with no bot in the call. A bot can join instead to record video, including meetings you cannot attend.

AI notes and action items

Each meeting gets a summary, next steps and an automatic recap. Custom AI prompts and custom note templates are available from the Starter plan.

Ask across meetings

Ask questions over the whole meeting library and get answers with citations that point back to the source recordings.

Clips and highlight reels

Cut shareable video clips from a recording, group them into playlists or highlight reels, and share them with teammates or clients.

MCP server and API

AI agents can query transcripts and search across meetings. Transcripts export as Markdown or open in Claude or ChatGPT. Workspace API and advanced MCP access need Business.

Coaching and CRM sync

The Business plan adds HubSpot and Salesforce integrations, AI coaching, trackers and team interaction metrics for sales and customer success teams.

Fathom

• Free$0

  Unlimited recordings and transcription, instant AI summaries, clips, playlists and search across calls.

• Team$15

  per user / month, billed annually ($19 monthly), 2-user minimum

  Everything in Premium, plus global search across calls, comments, folders and keyword alerts.

• Premium$16

  per user / month, billed annually ($20 monthly)

  For individuals: advanced call summaries, AI action items, the conversational assistant and a custom meeting bot.

• Business$25

  per user / month, billed annually ($34 monthly), 2-user minimum

  Everything in Team, plus CRM field sync, deal view, coaching metrics with AI scorecards and custom summaries.

• EnterpriseCustom

  Everything in Business, plus SSO, SCIM provisioning, custom retention, dedicated support and an onboarding program.

Grain

• Free$0

  Unlimited meetings with a 45-minute limit, AI notes and action items, 30-day meeting history, desktop capture and unlimited notetaker seats.

• Starter$15

  per seat / month, billed annually ($19 billed monthly)

  Unlimited meeting duration and history, custom AI prompts, admin controls, teams, Slack, personal Zapier and API access, and 10 file uploads a month.

• Business$29

  per seat / month, billed annually ($39 billed monthly)

  Adds HubSpot and Salesforce integrations, AI coaching, trackers, team interaction metrics, custom AI follow-up emails, unlimited uploads and a workspace API.

• EnterpriseCustom

  Everything in Business, plus SAML-based single sign-on, priority API support, custom invoices and a dedicated customer success manager.

Fathom

• Annual discount

  Lower per-user price on annual billing

  Fathom labels annual billing "save 25%+". At listed prices Premium drops from $20 to $16, Team from $19 to $15 and Business from $34 to $25 per user per month.

• Nonprofit

  10 free seats for nonprofits

  Fathom's pricing page offers nonprofits 10 free seats. An application is required.

• Startups

  Up to 2 years of Team free for startups

  Under the Qualified Portfolio Program, startups affiliated with select venture firms and accelerators get up to 2 years of Fathom Team free.

Grain

• Annual discount

  Lower per-seat price on annual billing

  At listed prices Starter costs $180 a year ($15 a month) instead of $19 a month, and Business $348 a year ($29 a month) instead of $39 a month, per seat.