Otter.ai vs Sally

Otter.ai

• Reading a live transcript while a meeting or lecture is still going
• Students and teachers, who get a discount on Pro with a .edu address
• People who want the same notes on web, desktop and phone

Sally

• German and EU companies that need data hosted in Germany
• Teams that must document meetings under works council and GDPR rules
• Organizations that want an on-premise deployment option

Otter.ai

• Basic is capped at 300 minutes a month and 30 minutes per conversation, and only the 25 most recent conversations stay accessible.
• Pro is still metered: 1,200 minutes a month and 90 minutes per meeting. Unlimited meetings start on Business.
• AI Chat queries are capped on every plan, at most 200 per user per month.
• SSO, SCIM, the API and webhooks are Enterprise only, and HIPAA compliance is an add-on.

Sally

• There is no free plan. After the 30-day trial, plans start at $8 per user a month on annual billing, and prices exclude VAT.
• Starter is limited to 1,200 transcription minutes a month and 1 GB per uploaded file.
• Stated transcription accuracy is tiered by plan, and the highest tier, up to 98.8%, is reserved for Enterprise.
• AI chat, custom prompts and custom meeting types start on Pro. Chat across all meetings and on-premise deployment are Enterprise only.

Otter.ai

Meeting agent or bot-free recording

The notetaker can auto-join Zoom, Microsoft Teams and Google Meet meetings from your calendar. The desktop app for Mac and Windows records without a bot joining the call.

Live transcription with speaker ID

Transcribes as people speak, labels speakers and syncs the text to audio playback. Custom vocabulary covers 5 terms on Basic and up to 800 names and 800 terms on Business.

Automated summaries

Each conversation gets an automated summary on every plan, so the main points are available without reading the full transcript.

AI Chat

Ask questions about your conversations in a chat. Monthly queries are capped per user: 20 on Basic, 50 on Pro and 200 on Business and Enterprise.

File imports and exports

Import audio or video files for transcription and export notes. Basic allows 3 imports in total and mp3 or txt export; paid plans add pdf, docx and srt.

Integrations and MCP server

Salesforce, HubSpot and Zapier integrations start on Pro. An MCP server is listed on every plan, while the Otter API and webhooks are Enterprise only.

Sally

Meeting bot for online calls

Add invite@sally.io to a calendar invite or connect a calendar, and Sally joins Microsoft Teams, Google Meet, Zoom and Webex calls. The bot's name and avatar can be changed to match your company.

Phone app for in-person meetings

The iOS and Android app records a conversation from a phone on the table, then returns a transcript and summary. Audio and video files can also be uploaded for transcription.

Transcription in 103 languages

Transcripts support a custom vocabulary for jargon and product names. Stated accuracy rises by plan: up to 90.3% on Starter, 94.1% on Pro and 98.8% on Enterprise.

Summaries by meeting type

Each summary highlights topics, decisions and tasks, and a chosen meeting type shifts the focus, for example to objections in a sales call. Pro adds custom meeting types and prompts.

Sally Chat

Ask questions about a single meeting or a folder of meetings and get answers from the transcripts. Chat across all meetings at once is an Enterprise feature.

Integrations and MCP

Results can be sent to CRMs, project tools and chat apps directly or through Zapier, Make, n8n, Power Automate and webhooks. An MCP server connects Sally to Claude and other assistants.

Otter.ai

• Basic$0

  300 transcription minutes a month, 30 minutes per conversation, 3 lifetime file imports and the 25 most recent conversations.

• Pro$8.33

  per user / month, billed annually ($16.99 billed monthly)

  1,200 minutes a month, 90 minutes per meeting, 10 file imports a month, unlimited history and extra export formats.

• Business$19.99

  per user / month, billed annually ($30 billed monthly)

  Unlimited meetings and file imports, up to 4 hours per meeting, 3 concurrent meetings, activity logs and usage analytics.

• EnterpriseCustom

  Adds SSO, SCIM, domain capture, the Otter API and webhooks, video replay and a HIPAA compliance add-on.

Sally

• Starter$8

  per user / month, billed annually; $12 billed monthly

  1,200 transcription minutes a month, accuracy up to 90.3%, 1 GB per upload, AI summaries, meeting types, custom vocabulary and a custom bot name and avatar.

• Pro$40

  per user / month, billed annually; $45 billed monthly

  Unlimited transcription minutes, accuracy up to 94.1%, 5 GB uploads, custom prompts, folders, custom meeting types, quality benchmarks and AI chat for single meetings.

• Enterprise$79

  per user / month, billed annually; $99 billed monthly

  Accuracy up to 98.8%, AI chat across multiple meetings, on-premise deployment on request and priority support handled within 48 hours.

Otter.ai

• Annual discount

  Save 51% on Pro and 33% on Business annually

  Otter's pricing page shows Pro at $8.33 per user per month on annual billing against $16.99 monthly (labeled save 51%), and Business at $19.99 against $30 (save 33%).

• Education

  20% off Pro for students and teachers

  Individual students and teachers with an email address ending in .edu get 20% off Otter Pro: $6.67 per month billed annually ($79.99) or $13.59 month to month.

Sally

• Annual discount

  About 12% to 30% off with annual billing

  Annual billing lowers Starter from $12 to $8 per user a month, Pro from $45 to $40 and Enterprise from $99 to $79. Sally labels these savings as roughly 30%, 12% and 20%.