Alternatives · Help Desks
Lorikeet alternatives
As of Nov 12, 2026, the highest-graded Lorikeet alternative is Intercom (2.4 GPA).
Lorikeet compared with 5 alternatives: Intercom, Forethought, Siena AI, Zowie and Gladly.
Lorikeet is a paid product with a free trial, starting at $2,100 per month, paid annually, plus per-resolution rates. None of the alternatives has a free plan. One more offers a free trial.
Listings checked up to Nov 12, 2026 · Where the facts come from
Black Friday: is there a Lorikeet sale?
At a glance
Price against what you get
Lorikeet starts at $2,100 a month and scores 2.0 out of 4 on features, ease of use and platforms. 1 of the 2 alternatives on this chart scores higher and starts lower: Intercom.
Siena AI starts lower without scoring higher.
Features, ease of use and platforms, averaged
What paid plans start at, a month (each step along is roughly double) →
- The best score at each price
- Has a free plan
- No free plan
How each one differs from Lorikeet
Intercom
Helpdesk with live chat and the Fin AI agent priced per outcome
- Intercom starts at $29 per seat / month, billed annually ($39 billed monthly).
- Intercom also lists iOS and Android apps.
- Intercom also covers shared inbox, reports, help desk, live chat and help center.
- Intercom does not cover workflow automation and AI agents, which Lorikeet does.
Suits: Software and app companies that support customers through in-app chat
Forethought
Enterprise AI agents for support, sold by quote and joining Zendesk
- Forethought also covers reports, help desk and chatbots.
- Forethought does not cover workflow automation and AI agents, which Lorikeet does.
Suits: Large support teams adding AI on top of an existing help desk
Siena AI
AI customer service agent for ecommerce and consumer brands
- Siena AI starts at $750 per month platform fee, plus $0.90 per automated ticket.
- Siena AI does not cover workflow automation and AI agents, which Lorikeet does.
Suits: Shopify-style consumer brands with a high volume of repeat order questions
Zowie
Enterprise AI agents for customer service across voice, chat and email
- Zowie also covers reports and chatbots.
- Zowie does not cover AI agents, which Lorikeet does.
Suits: Large regulated operations such as banks, insurers and telecoms
Gladly
Customer service and commerce AI built for retail brands
- Gladly also covers shared inbox, help desk, live chat, sMS marketing and whatsApp messaging.
- Gladly does not cover AI agents, which Lorikeet does.
Suits: Retail and ecommerce brands with high chat, SMS and phone volume
Limits worth knowing in Lorikeet
- The entry plan is $2,100 a month paid annually, so it suits teams with real ticket volume.
- Voice resolutions cost $1.50 each on Start and $1.20 on Scale, with full pricing set after a consultation.
- Escalations to a person and unresolved tickets are not charged, but each resolution is billed on top of the plan.
- Time to first live ticket averages under 29 days, according to the pricing page.
Common questions
What are the alternatives to Lorikeet?
The alternatives to Lorikeet in this directory are Intercom, Forethought, Siena AI, Zowie and Gladly. Each one has a side-by-side comparison with Lorikeet.
Is there a free alternative to Lorikeet?
None of the alternatives listed here has a free plan. Intercom offers a free trial.
Which Lorikeet alternatives work on Android?
The Lorikeet listing does not include an Android app. Intercom lists one.
Which Lorikeet alternatives work on iOS?
The Lorikeet listing does not include an iOS app. Intercom lists one.
When were these prices checked?
Each listing shows its own date. On this page they run from Nov 2, 2026 to Nov 12, 2026. Vendors change prices without notice, so confirm on their site before you buy.