Circleback vs Timeless

Circleback

• Individuals who want unlimited meetings on a free plan
• Teams that update a CRM or issue tracker automatically after calls
• People who meet in person as well as online
• Developers giving AI agents meeting context through the API or MCP

Timeless

• Teams that want meetings grouped by customer or project
• Developers connecting meeting history to Claude Code, Codex or their own tools
• Conversations that move between Hebrew and English

Circleback

• The Free plan keeps only 30 days of meeting and recording history and has limited automations.
• Recordings are stored for 1 year on Pro and 2 years on Business. Unlimited recording storage needs Enterprise.
• Single sign-on, SCIM and HIPAA compliance are on Enterprise, which is billed yearly only.
• Desktop apps are offered for macOS and Windows; no Linux app or browser extension is listed.

Timeless

• The Free plan covers 5 AI meetings of up to 90 minutes each; the pricing page does not say the allowance renews.
• API, MCP and webhook access are limited to Max for individuals and Business for teams; the Team plan leaves them out and needs at least 3 seats.
• SAML single sign-on and custom data retention policies are reserved for the custom-priced Enterprise plan.
• The site offers a phone recorder through a QR code but names no App Store or Google Play app; downloads are listed for macOS and Windows.

Circleback

Notes and action items

Notes are written automatically after each meeting, and action items are captured, assigned to people and organized without manual entry.

Bot or bot-free capture

A bot can join online meetings, or the desktop app for macOS and Windows records any call on the computer without one, including Zoom, Google Meet, Teams, Webex and Discord.

In-person meetings

Mobile apps for iOS and Android and an Apple Watch app record conversations that happen away from a computer.

Ask Circleback

An assistant that answers questions using every conversation in the account. It is included on the Free plan and can also be used from Slack.

Automations

Rules run after meetings to update other apps, for example Notion pages, HubSpot or Salesforce records and Linear issues. Free has limited automations; Pro opens all integrations.

API, MCP and CLI

Every plan, including Free, lists API, MCP and command-line access, and webhooks can send meeting data to custom integrations.

Timeless

Recording for calls and rooms

Timeless records Zoom, Google Meet and Microsoft Teams meetings, phone calls and in-person conversations. The desktop app notices when a call starts and offers to record, and a bot can be sent to a meeting.

Transcripts with speakers

Every word is transcribed with speaker identification, including conversations that switch between Hebrew and English. Meeting notes are available in more than 60 languages.

Rooms

A room holds the meetings, recordings and documents for one customer or project, so questions and new documents draw on all of them together.

Meeting documents

Summaries, recaps and custom pages are generated from each conversation and can be emailed, downloaded, copied or exported to Google Docs and Notion.

Chat, agents and playbooks

A chat answers questions across the meeting history, with agents called in by typing a slash. Playbooks run on their own when a conversation ends and deliver the result to other tools.

API, MCP server and webhooks

Max and Business include a REST API, an MCP server and webhooks for meetings, transcripts, recordings, documents and rooms, with setup guides for Claude Code and Codex.

Circleback

• Free$0

  AI notes and action items, Ask Circleback, desktop and mobile apps, and API, MCP and CLI access, with 30-day history, limited automations and 2 teams.

• Pro$15

  per user / month, billed yearly ($18 billed monthly)

  Unlimited meeting history, 1 year of recording storage, automations with all integrations, custom AI insights and 5 teams.

• Business$25

  per user / month, billed yearly ($29 billed monthly)

  Admin and member roles, unlimited free viewers, custom data retention, enforceable settings, 2 years of recording storage and unlimited teams.

• Enterprise$35

  per user / month, yearly billing only

  SAML or OIDC single sign-on, SCIM, invoice billing, unlimited recording storage and HIPAA compliance. The per-user rate falls above 50 users.

Timeless

• Free$0

  Up to 5 AI meetings of 90 minutes each, notes in 60+ languages, follow-up emails, scheduling links and 15+ integrations.

• Pro$19

  per month, billed annually; $29 billed monthly

  Unlimited meeting notes and storage, the advanced AI models, AI chat across every conversation, meeting agents and premium integrations.

• Max$29

  per month, billed annually; $39 billed monthly

  Everything in Pro, plus unlimited API and MCP server access, webhooks, a dedicated onboarding call and priority support.

• Team$25

  per seat / month, billed annually; $35 billed monthly

  Minimum 3 seats. Everything in Pro, plus one bill, a shared workspace, auto-sharing, user permissions and a branded meeting bot. No API or MCP access.

• Business$29

  per seat / month, billed annually; $39 billed monthly

  Everything in Team, plus unlimited API and MCP access, webhooks, JSON and CSV data exports and a one-year price guarantee.

• EnterpriseCustom

  Everything in Business, plus SAML single sign-on, custom data retention, advanced admin controls, an SLA and a dedicated account manager.

Circleback

• Annual discount

  Lower per-user price on yearly billing

  At listed prices Pro costs $180 a year ($15 a month) instead of $18 a month, and Business $300 a year ($25 a month) instead of $29 a month, per user.

• Education

  50% education discount for students

  Circleback's pricing FAQ offers students 50% off. It applies automatically when signing up with a school email, or through support with proof of student status.

• Nonprofit

  30% non-profit discount

  The pricing FAQ states a 30% discount for non-profits: sign up with a non-profit email and contact support to have it applied.

• Startups

  Deals for startups of partner firms

  Circleback's startups page says startups affiliated with its partners can get special deals and discounts. The amounts are not published.

Timeless

• Annual discount

  Save up to 34% with yearly billing

  Billed annually, Pro drops from $29 to $19 a month and Max from $39 to $29. Team falls from $35 to $25 per seat and Business from $39 to $29 per seat.