Fathom vs Supernormal

Fathom

• Individuals who want unlimited recording and transcription without paying
• Sales teams that log calls to HubSpot or Salesforce
• Teams that share clips and highlights from customer calls

Supernormal

• Agencies turning client calls into decks, briefs and proposals
• Teams that would rather pay for usage than per seat
• People who want meeting notes without a bot on the call

Fathom

• On the Free plan, advanced summaries cover only the first 5 calls each month, and action items and Ask Fathom are limited.
• Team and Business plans have a 2-user minimum.
• Bot-free capture is Mac only for now. There is no Android app, and Linux, Chromebooks and iPads are not supported.
• CRM field sync, deal view and coaching scorecards require the Business plan.

Supernormal

• Pricing is by credits, and Supernormal does not publish how many credits a meeting or a generated file uses.
• The Free plan has 15 credits a month and no more than 5 can be used in a day.
• The desktop notetaker needs an Apple Silicon Mac on macOS 14.4.1 or later, or Windows 11 or later.
• SSO, audit logs and data retention controls are only on Business, at $40 per 50 credits a month.

Fathom

Bot or bot-free capture

Record with a meeting bot that joins the call, or capture from the desktop app with nothing added to the meeting. Bot-free capture is in beta and currently works on Mac only.

AI summaries and action items

A summary is ready when the call ends. Free accounts get advanced summary templates on their first 5 calls each month; paid plans remove the cap and add AI action items.

Ask Fathom

Ask questions about a single call or across the calls in your account and get answers drawn from the transcripts. Use is limited on the Free plan.

Clips and playlists

Cut highlights out of a recording and group them into playlists to share with people who missed the meeting. Included on every plan.

CRM sync

Sends call notes to HubSpot, Salesforce or Close. The Business plan adds CRM field sync, a deal view, and coaching metrics with AI scorecards.

Team workspace

Team plans add global search across everyone's calls, comments, folders and keyword alerts that flag when chosen terms come up.

Supernormal

Bot-free notetaker

The desktop app captures meetings through the computer and writes shareable notes after each call, with no bot in the meeting. A New capture button records in-person meetings and voice notes.

Agents for post-meeting work

After a meeting, prompt agents to produce work from what was discussed, such as follow-up emails, documents, slides and calendar invites.

Generated deliverables

Templates turn meeting notes into pitch decks, creative briefs, one-pagers, proposals and images, and can pull in emails or files for extra context.

Projects

Group meetings into projects so generated work draws on everything discussed with a client. Projects are unlimited on every plan.

MCP server

Adds Supernormal to Claude, ChatGPT or Cursor so transcripts, summaries and action items are available there as context. MCP access is included on the Free plan.

Shared credits

Paid plans pool credits across any number of seats. Unused credits roll over to the next month on monthly plans and for up to two years on annual plans.

Fathom

• Free$0

  Unlimited recordings and transcription, instant AI summaries, clips, playlists and search across calls.

• Team$15

  per user / month, billed annually ($19 monthly), 2-user minimum

  Everything in Premium, plus global search across calls, comments, folders and keyword alerts.

• Premium$16

  per user / month, billed annually ($20 monthly)

  For individuals: advanced call summaries, AI action items, the conversational assistant and a custom meeting bot.

• Business$25

  per user / month, billed annually ($34 monthly), 2-user minimum

  Everything in Team, plus CRM field sync, deal view, coaching metrics with AI scorecards and custom summaries.

• EnterpriseCustom

  Everything in Business, plus SSO, SCIM provisioning, custom retention, dedicated support and an onboarding program.

Supernormal

• Free$0

  15 credits a month, up to 5 a day: bot-free meeting notes, generated presentations, images and spreadsheets, unlimited projects and MCP.

• Team$20

  per month per 50 credits; seats are unlimited

  No daily credit limit, credits shared across unlimited seats, unused credits roll over, and the Supernormal badge is removed.

• Business$40

  per month per 50 credits; seats are unlimited

  Everything in Team, plus SSO, audit logs, data retention, and member visibility and admin controls.

Fathom

• Annual discount

  Lower per-user price on annual billing

  Fathom labels annual billing "save 25%+". At listed prices Premium drops from $20 to $16, Team from $19 to $15 and Business from $34 to $25 per user per month.

• Nonprofit

  10 free seats for nonprofits

  Fathom's pricing page offers nonprofits 10 free seats. An application is required.

• Startups

  Up to 2 years of Team free for startups

  Under the Qualified Portfolio Program, startups affiliated with select venture firms and accelerators get up to 2 years of Fathom Team free.

Supernormal

• Annual discount

  Savings shown for annual billing

  With 50 credits a month selected, the pricing page's Annual option shows a saving of $24 on Team and $48 on Business. Annual plans also keep unused credits for up to two years.