Mailchimp vs Omnisend
We give Mailchimp a 2.8 GPA and Omnisend a 2.4, out of 4.0. Mailchimp grades higher on ease of use. They get the same grade on value for money, the free plan, features and platforms.
Price, platforms and features side by side. The table says where each price was read and when.
Mailchimp
Email and SMS marketing with automations, priced by contact count
Omnisend
Email, SMS and push marketing for online stores, priced by contacts
How we grade them
| 2.8GPAMailchimpGood | 2.4GPAOmnisendFair | |
|---|---|---|
| Value for money | CEssentials is $13 a month for up to 500 contacts, right at the middle of what email tools charge. It climbs with the list, though, to $110 a month at 10,000 contacts, and flows longer than 4 steps need Standard at $20. | C$16 a month for 500 contacts, a little above the middle of what email tools charge, and $132 a month at 10,000. Paying 3 months upfront takes 30% off those months. Texts need Pro at $59 for 2,500 contacts and cost extra per message. |
| Free plan and trial | CFree for 250 contacts and 500 sends a month, with 1 seat and limited templates. You'll pass 250 contacts quickly, and then sending pauses until you upgrade or trim the list. Paid plans have a 14-day trial. | CFree for 250 contacts, 500 emails and 500 web push messages a month, with 24/7 support included. Enough to try the shop automations, not enough to run a store's email. |
| Features | BCampaigns, templates, popup forms, landing pages, up to 200 automated flows, segmentation, dynamic content, multivariate testing on Premium and an SMS add-on. That's the whole email marketing job. | BReady-made store automations, an email builder that pulls in your products and discount codes, SMS and push, pop-ups, landing pages, shopper segments and ad audiences. It covers a store's whole job. Personalized content on Standard is an add-on from $5. |
| Ease of use | A4.85 from 51,677 App Store ratings, the top band by a long way. The phone app can even build and send an email or scan a business card into your contacts. | CNo App Store rating on record. The ready-made automations save time, but you'll still connect your shop and set up forms and segments in the web app. |
| Platforms and integrations | BWeb, iPhone and Android, with Shopify, WooCommerce, Canva, Zapier, Square, Wix, Squarespace and Stripe, and an API. No desktop app, which keeps it off an A. | BWeb only, with Shopify, WooCommerce, BigCommerce, Wix, Facebook and Google connections. No desktop or phone app, and no public API is listed. |
| Best for | newsletters and promo emails for small businesses | ready-made emails for small online shops |
The GPA is the average of the five grades: an A is 4 points, an F is none. The full reasons are on each tool's page: Mailchimp and Omnisend. How we grade
Price against what you get
Mailchimp starts at $13 a month and scores 3.3 out of 4 on features, ease of use and platforms. Omnisend starts at $16 a month and scores 2.7.
Mailchimp scores higher and starts $3 a month lower. Of the other email marketing and newsletter tools on the chart, none scores higher than Mailchimp for less, and 3 score higher than Omnisend for less.
Features, ease of use and platforms, averaged
What paid plans start at, a month (each step along is roughly double) →
- The best score at each price
- Has a free plan
- No free plan
Where they differ
- Mailchimp starts at $13 per month for up to 500 contacts, billed monthly. Omnisend starts at $16 per month for up to 500 contacts, billed monthly.
- Only Mailchimp lists iOS and Android apps.
At a glance
| Mailchimp | Omnisend | |
|---|---|---|
| Pricing | Free plan | Free plan |
| Starts at | $13 per month for up to 500 contacts, billed monthly | $16 per month for up to 500 contacts, billed monthly |
| Free plan | 1 seat, 1 audience, up to 250 contacts and 500 sends a month (250 a day), limited templates and email support for the first 30 days. | Up to 250 contacts, 500 emails and 500 web push notifications a month, with 24/7 live chat and email support. |
| Free trial | 14-day free trial of the Essentials or Standard plan | None listed |
| Web | ||
| iOS | ||
| Android | ||
| Made by | Intuit Mailchimp | Omnisend |
| Price read from | mailchimp.com | omnisend.com |
| Checked | Oct 17, 2026 | Oct 17, 2026 |
Who each one suits
Mailchimp
- Small businesses sending regular newsletters and promotions
- Online shops on Shopify, WooCommerce or Square that want automated emails
- Teams that want email and SMS campaigns in one account
Omnisend
- Shopify, WooCommerce, BigCommerce and Wix stores
- Shops that want cart-recovery and order emails without building them
- Stores adding text messages to their email automations
Worth knowing
Mailchimp
- The Free plan stops at 250 contacts and 500 sends a month, and sending pauses until you upgrade or trim the list.
- Paid plans bill overages automatically when you pass your contact or monthly send limit.
- Essentials caps automations at 4 flow steps; dynamic content and custom reports start at Standard.
- SMS is a paid add-on in select countries, needs an approved application, and its monthly credits expire unused.
Omnisend
- Billing counts everyone who received an automated message, subscribed or not; only unsubscribed contacts are excluded.
- Standard caps email at 12 times your list size; Pro is unlimited subject to fair use of up to 60 times the list.
- SMS needs the Pro plan and is billed per message by country: $0.009 to $0.007 per US message depending on volume.
- On Standard, personalized content and personalized send time are add-ons from $5 a month each.
Key features
Mailchimp
- Automation flows
- Standard and Premium allow up to 200 automated flows, such as welcome series and abandoned-cart emails. Essentials is limited to 4 flow steps and Free has none.
- Templates and email builder
- Pre-built templates on every plan (a limited set on Free). Custom-coded templates can be built on any plan but only sent from Standard and Premium.
- Segmentation and dynamic content
- Standard adds advanced segmentation, pre-built segments and dynamic content; Premium adds predictive segmentation.
- Popup forms and landing pages
- Popup sign-up forms are included on every plan, and the Free plan can also build landing pages and forms.
- SMS and MMS add-on
- Paid plans can add SMS, with MMS on Standard and Premium in select countries, after an application is approved. Credits are bought in monthly blocks.
- Mobile app
- The iOS and Android app can build and send emails, scan business cards into contacts, make simple landing pages and show campaign reports.
Omnisend
- E-commerce automations
- Pre-built workflows for cart abandonment, order and shipping confirmation, welcome series and post-purchase, with splits and custom-event triggers.
- Store-aware email builder
- Drag-and-drop emails with product blocks imported from your store, recommended products and unique discount codes synced with the shop.
- SMS and web push
- Text messages and browser push notifications can sit in the same workflows and campaigns as email. SMS is charged per message on top of the plan.
- Sign-up forms
- Pop-ups, exit-intent forms, an always-visible sign-up box, a prize wheel and landing pages, with A/B testing and Forms AI to draft them.
- Shopper segments and ad audiences
- Segments by shopping history, engagement and lifecycle stage, synced to Facebook Custom Audiences and Google Customer Match for ads.
- Free migration
- Omnisend moves lists, automations, forms, segments and templates from your old tool in about five days at no charge.
Plans
Mailchimp
Free$0
1 seat, 1 audience, 250 contacts and 500 sends a month. Sending pauses when a limit is passed.
Essentials$13
per month for up to 500 contacts, billed monthly
3 seats, 3 audiences, sends of 10 times your contacts, scheduling and 4-step flows. Price rises with the list: $110 a month at 10,000 contacts.
Standard$20
per month for up to 500 contacts, billed monthly
5 seats, up to 200 automation flows, dynamic content and custom reports. Price rises with the list: $135 a month at 10,000 contacts.
Premium$350
per month for up to 10,000 contacts, billed monthly
Unlimited seats and audiences, phone and priority support, multivariate testing. Price rises with the list: $815 a month at 50,000 contacts.
Omnisend
Free$0
250 contacts, 500 emails and 500 web push notifications a month, free migration and 24/7 support.
Standard$16
per month for up to 500 contacts, billed monthly
6,000 emails a month (12 times the list), Forms AI and Reports AI. $11.20 a month for the first 3 months if paid upfront. $132 a month at 10,000 contacts.
Pro$59
per month for up to 2,500 contacts, billed monthly
Unlimited email, SMS from $0.007, dynamic content and AI product picks. $41.30 a month for the first 3 months if paid upfront. $150 a month at 10,000 contacts.
CustomCustom
For more than 150,000 active profiles: a custom contact count and unlimited email, agreed with the sales team.
Ways to pay less
Mailchimp
- Nonprofit
15% off for nonprofits and charities
Mailchimp's pricing page offers nonprofits and charities 15% off. You sign up for a free account and then contact the Billing team with your username and website.
- Other savings
15% off the first 12 months at 10,000+ contacts
New customers on a monthly Essentials, Standard or Premium plan with 10,000 or more contacts get 15% off for the first 12 months, then the list price.
Omnisend
- Other savings
30% off the first 3 months, paid upfront
Paying 3 months upfront takes 30% off: Standard at 500 contacts costs $33.60 instead of $48 and Pro $123.90 instead of $177, then monthly billing at the full price.
