MinutesLink vs Otter.ai

MinutesLink

• Google Meet and Zoom users who want minutes written automatically
• A light meeting load that fits within 10 calls a month
• Sharing notes with people who do not have an account

Otter.ai

• Reading a live transcript while a meeting or lecture is still going
• Students and teachers, who get a discount on Pro with a .edu address
• People who want the same notes on web, desktop and phone

MinutesLink

• The free Basic plan covers 10 calls a month; its plan card sets a 30-minute recording limit per call, while the FAQ says 60 minutes.
• Paid plans are capped too: 30 call processings a month on Pro and 100 on Business, described as billed monthly or annually "or upon limit".
• Microsoft Teams support is marked as coming soon, and CRM integrations are described as rolling out soon.
• The site lists a web app and a Chrome extension; no desktop or mobile apps are mentioned.

Otter.ai

• Basic is capped at 300 minutes a month and 30 minutes per conversation, and only the 25 most recent conversations stay accessible.
• Pro is still metered: 1,200 minutes a month and 90 minutes per meeting. Unlimited meetings start on Business.
• AI Chat queries are capped on every plan, at most 200 per user per month.
• SSO, SCIM, the API and webhooks are Enterprise only, and HIPAA compliance is an add-on.

MinutesLink

Bot or extension recording

A bot joins the scheduled meetings in a connected calendar and records them. The Chrome extension records a call in one click without adding a bot to it.

Speaker-labeled transcripts

Meetings are transcribed automatically into dialogue labeled by speaker. The plan cards list transcription in more than 50 languages.

AI summaries and action items

After each meeting a recap highlights the key topics, decisions and action items and is delivered to the user's account.

Chat with meetings

An AI assistant answers questions about a past meeting using that meeting's content as context.

Editing and link sharing

Notes can be corrected and annotated, then shared as links that recipients read without signing up. Advanced sharing and commenting come with the Pro plan.

Bot for unscheduled calls

Pasting a Google Meet link into the field on the site and choosing Add a bot sends the assistant to a call that is not on the calendar.

Otter.ai

Meeting agent or bot-free recording

The notetaker can auto-join Zoom, Microsoft Teams and Google Meet meetings from your calendar. The desktop app for Mac and Windows records without a bot joining the call.

Live transcription with speaker ID

Transcribes as people speak, labels speakers and syncs the text to audio playback. Custom vocabulary covers 5 terms on Basic and up to 800 names and 800 terms on Business.

Automated summaries

Each conversation gets an automated summary on every plan, so the main points are available without reading the full transcript.

AI Chat

Ask questions about your conversations in a chat. Monthly queries are capped per user: 20 on Basic, 50 on Pro and 200 on Business and Enterprise.

File imports and exports

Import audio or video files for transcription and export notes. Basic allows 3 imports in total and mp3 or txt export; paid plans add pdf, docx and srt.

Integrations and MCP server

Salesforce, HubSpot and Zapier integrations start on Pro. An MCP server is listed on every plan, while the Otter API and webhooks are Enterprise only.

MinutesLink

• Basic$0

  10 AI-powered call processings a month, a 30-minute recording limit per call, transcription in 50+ languages and meeting recap reports.

• Pro$9

  per month, billed annually; $16.99 billed monthly

  360 call processings a year (30 a month on monthly billing), unlimited recordings, personalized action items, concurrent meetings and advanced sharing.

• Business$24

  per month, billed annually; $29.99 billed monthly

  1,200 call processings a year (100 a month on monthly billing), everything in Pro and priority support.

Otter.ai

• Basic$0

  300 transcription minutes a month, 30 minutes per conversation, 3 lifetime file imports and the 25 most recent conversations.

• Pro$8.33

  per user / month, billed annually ($16.99 billed monthly)

  1,200 minutes a month, 90 minutes per meeting, 10 file imports a month, unlimited history and extra export formats.

• Business$19.99

  per user / month, billed annually ($30 billed monthly)

  Unlimited meetings and file imports, up to 4 hours per meeting, 3 concurrent meetings, activity logs and usage analytics.

• EnterpriseCustom

  Adds SSO, SCIM, domain capture, the Otter API and webhooks, video replay and a HIPAA compliance add-on.

MinutesLink

• Annual discount

  Save up to 47% with yearly billing

  Billed annually, Pro drops from $16.99 to $9 a month and Business from $29.99 to $24. The plan cards label these as 40% and 20% discounts under a banner reading save up to 47%.

Otter.ai

• Annual discount

  Save 51% on Pro and 33% on Business annually

  Otter's pricing page shows Pro at $8.33 per user per month on annual billing against $16.99 monthly (labeled save 51%), and Business at $19.99 against $30 (save 33%).

• Education

  20% off Pro for students and teachers

  Individual students and teachers with an email address ending in .edu get 20% off Otter Pro: $6.67 per month billed annually ($79.99) or $13.59 month to month.