Otter.ai vs TwinMind

Otter.ai

• Reading a live transcript while a meeting or lecture is still going
• Students and teachers, who get a discount on Pro with a .edu address
• People who want the same notes on web, desktop and phone

TwinMind

• People who want one running record of meetings, calls and in-person conversations
• Unlimited transcription and summaries without paying
• Max subscribers who want their meeting history available inside ChatGPT or Claude

Otter.ai

• Basic is capped at 300 minutes a month and 30 minutes per conversation, and only the 25 most recent conversations stay accessible.
• Pro is still metered: 1,200 minutes a month and 90 minutes per meeting. Unlimited meetings start on Business.
• AI Chat queries are capped on every plan, at most 200 per user per month.
• SSO, SCIM, the API and webhooks are Enterprise only, and HIPAA compliance is an add-on.

TwinMind

• Phone call recording, audio file upload and premium AI models need Pro; speaker separation, MCP access and email auto-tagging need Max.
• The help center says the iOS and Android apps record from the microphone only, and points to the Chrome extension for capturing a video meeting's audio.
• Recording works offline, but transcripts and summaries are generated only once the device is back online.
• Speaker separation works only on recordings made with Save Audio on, and bulk export of notes is not available yet.

Otter.ai

Meeting agent or bot-free recording

The notetaker can auto-join Zoom, Microsoft Teams and Google Meet meetings from your calendar. The desktop app for Mac and Windows records without a bot joining the call.

Live transcription with speaker ID

Transcribes as people speak, labels speakers and syncs the text to audio playback. Custom vocabulary covers 5 terms on Basic and up to 800 names and 800 terms on Business.

Automated summaries

Each conversation gets an automated summary on every plan, so the main points are available without reading the full transcript.

AI Chat

Ask questions about your conversations in a chat. Monthly queries are capped per user: 20 on Basic, 50 on Pro and 200 on Business and Enterprise.

File imports and exports

Import audio or video files for transcription and export notes. Basic allows 3 imports in total and mp3 or txt export; paid plans add pdf, docx and srt.

Integrations and MCP server

Salesforce, HubSpot and Zapier integrations start on Pro. An MCP server is listed on every plan, while the Otter API and webhooks are Enterprise only.

TwinMind

All-day capture

The phone app keeps transcribing with the screen off and has no fixed recording limit. TwinMind says it is tuned for 16 or more hours of battery life, based on its internal testing.

Capture on your own devices

The Chrome extension records the audio of browser-based Zoom, Google Meet and Teams calls, while the iOS and Android apps record through the microphone. Mac, Windows and Apple Watch apps are also offered.

Summaries, digests and chat

Each recording gets an editable summary, and daily and weekly digests recap what was captured. You can ask questions of a single note or across everything stored.

140+ languages

The homepage says spoken languages are detected automatically across more than 140 languages and can be translated in real time. A settings option translates transcripts and summaries.

Audio deleted by default

Audio is processed and deleted after transcription unless you turn on Save Audio. A local mode, on iOS only, keeps notes on the device instead of backing them up to the cloud.

MCP access for AI tools

On the Max plan, ChatGPT, Claude and other MCP clients can search notes, summaries, transcripts and tasks with read-only access, signed in through OAuth.

Otter.ai

• Basic$0

  300 transcription minutes a month, 30 minutes per conversation, 3 lifetime file imports and the 25 most recent conversations.

• Pro$8.33

  per user / month, billed annually ($16.99 billed monthly)

  1,200 minutes a month, 90 minutes per meeting, 10 file imports a month, unlimited history and extra export formats.

• Business$19.99

  per user / month, billed annually ($30 billed monthly)

  Unlimited meetings and file imports, up to 4 hours per meeting, 3 concurrent meetings, activity logs and usage analytics.

• EnterpriseCustom

  Adds SSO, SCIM, domain capture, the Otter API and webhooks, video replay and a HIPAA compliance add-on.

TwinMind

• Free$0

  Unlimited transcription, unlimited summaries and AI chats, and daily and weekly digests.

• Pro$11.99

  per month, billed annually; $14.99 billed monthly

  Everything in Free, plus premium AI models, phone call recording and audio file upload for transcription.

• Max$29.99

  per month, billed annually; $49.99 billed monthly

  5x the Pro limits, automatic speaker separation, MCP access, email auto-tagging and drafts, advanced AI models and early beta features.

• EnterpriseCustom

  Custom limits, admin controls, SOC 2 compliance and dedicated support, arranged with the sales team.

Otter.ai

• Annual discount

  Save 51% on Pro and 33% on Business annually

  Otter's pricing page shows Pro at $8.33 per user per month on annual billing against $16.99 monthly (labeled save 51%), and Business at $19.99 against $30 (save 33%).

• Education

  20% off Pro for students and teachers

  Individual students and teachers with an email address ending in .edu get 20% off Otter Pro: $6.67 per month billed annually ($79.99) or $13.59 month to month.

TwinMind

• Annual discount

  Lower monthly rate with yearly billing

  The help center lists Pro at $11.99 a month billed annually instead of $14.99 monthly, and Max at $29.99 instead of $49.99. The pricing page labels the Max yearly rate as 40% off.

• Other savings

  One free month of Pro for referrals

  When a new user downloads TwinMind through a referral link and signs up for the first time, both the referrer and the new user receive one month of Pro free.