Jotform vs MakeForms (2026): which should you pick?

Pick Jotform if

• Fits if you want forms, payments and signatures in one account, not three
• Works for field teams collecting answers with no signal, like on a building site

Look elsewhere if

• Skip it if all you need is a quick survey, because Google Forms is free
• Tight if you want to stay on free, with 5 forms, 100 responses a month, 500 kept and Jotform's logo on each form
• Pricey if two of you build forms, since only Enterprise takes more than one user and its price isn't published
• Not for you if you need HIPAA features on a budget, as they start on Gold at $99
• Watch out: there's no trial, full storage deletes your oldest responses, and sale prices renew at full price

Pick MakeForms if

• Fits if you want forms, scheduling and signatures in one tool
• Works for small teams of up to 3 seats

Look elsewhere if

• Tight if you want free, as no free plan is listed and the trial length isn't stated
• Pricey if you are one person, since Launch is $65 a month billed yearly ($79 monthly)
• Watch out: Launch is capped at 30 forms, 3 seats, 5 views per form and 1 custom domain, with MakeForms branding in notifications
• Watch out: SMS, WhatsApp and phone verification use credits, and Enterprise isn't priced

Jotform

• Bronze, Silver and Gold are single-user plans; Enterprise is the only multiuser plan.
• The free Starter plan allows 5 forms and 100 submissions a month, and its forms show Jotform branding.
• HIPAA compliance features are limited to the Gold and Enterprise plans.
• Paid plans have no trial period, only a 30-day money-back guarantee; once submission storage is full, the oldest responses are deleted.

MakeForms

• There is no free plan listed; Launch and Scale have a free trial of unstated length.
• Launch is limited to 30 forms, 3 seats, 5 views per form, 1 custom domain and MakeForms branding in notifications.
• Phone verification, SMS and WhatsApp notifications and extra agreements are credit-based.
• Enterprise pricing is not published.

Jotform

Drag-and-drop Form Builder

Build forms without code, starting from more than 20,000 premade templates, with conditional logic to show or hide fields and widgets that extend what a form can do.

Online payments

Collect one-time payments and recurring subscriptions through gateways such as PayPal, Stripe and Square. Monthly payment submissions are capped by plan, from 10 on Starter to 1,000 on Gold.

Jotform Sign

Create, share and e-sign documents. Signed documents count against a monthly limit that runs from 10 on Starter to 1,000 on Gold.

Workflows, Tables and reports

Jotform Workflows automates approval steps, Jotform Tables organizes submissions in a workspace, and Report Builder turns responses into charts and grids.

Mobile app with offline collection

The free iOS and Android app collects submissions without an internet connection and has a kiosk mode for gathering many responses on one device.

AI Agents

Agents trained on URLs, uploaded documents or custom Q&As answer questions and guide people through a form over chat, phone, SMS, WhatsApp and email.

MakeForms

Form builder with AI

Drag-and-drop and AI form builders with conditional logic, calculations, multi-step layouts and answer piping.

Scheduling

Appointment booking and event types are included; team bookings need Scale.

E-signatures

Signing is described as legally binding under the ESIGN Act and eIDAS, with 500 or 1,000 agreements a month.

Payments

Stripe and Razorpay on Launch, with Square and Mollie on Scale.

Email campaigns

Includes 10,000 emails a month on Launch and 25,000 on Scale; extra emails cost $0.001 each.

Data residency

Choose from regions including the United States, European Union, Canada, Australia, Singapore and India.

Jotform

• Starter$0

  5 forms, 100 monthly submissions, 100 MB of space and 10 payment submissions a month, with Jotform branding.

• Bronze$34

  per month, billed annually ($39 billed monthly)

  25 forms, 1,000 monthly submissions, 1 GB of space and 100 payment submissions a month for one user.

• Silver$39

  per month, billed annually ($49 billed monthly)

  50 forms, 2,500 monthly submissions, 10 GB of space and 250 payment submissions a month for one user.

• Gold$99

  per month, billed annually ($129 billed monthly)

  100 forms, 10,000 monthly submissions, 100 GB of space and optional HIPAA compliance features, for one user.

• EnterpriseCustom

  The only multiuser plan: unlimited forms and submissions, SSO, user management, data residency and a custom domain.

MakeForms

• Launch$65

  per month for up to 3 seats, billed yearly ($79 billed monthly)

  30 forms, unlimited submissions, 500 agreements a month, 20 GB of storage, 1 custom domain and 10,000 campaign emails a month.

• Scale$133

  per month for up to 10 seats, billed yearly ($159 billed monthly)

  Unlimited forms, 1,000 agreements a month, 50 GB, 3 custom domains, 2 workspaces, custom SMTP and Salesforce, with no MakeForms branding.

• EnterpriseCustom

  Custom seats and agreements, SSO, custom data residency, dedicated account manager and custom SLA; sold through sales.

Jotform

• Annual discount

  Save up to 20% with yearly billing

  The pricing page advertises up to 20% off for yearly payment. Bronze is $34 per month billed annually versus $39 monthly, Silver $39 versus $49 and Gold $99 versus $129.

• Nonprofit

  50% off for nonprofits

  Approved nonprofits get 50% off the Bronze, Silver and Gold plans and 30% off the Enterprise plan.

• Education

  50% off for educators and schools

  Verified teachers and academic institutions get 50% off Bronze, Silver and Gold and 30% off Enterprise. Fees for HIPAA, SSO and other add-ons are excluded.

MakeForms

• Annual discount

  Save 20% with yearly billing

  The pricing page offers a yearly option labeled as saving 20% against monthly billing.