Jotform vs Microsoft Forms

Jotform

• Solo users who need payments, signatures and forms in one account
• Field teams collecting data on phones and tablets without a connection
• Nonprofits and schools, which get half off the single-user plans

Microsoft Forms

• Organizations that already pay for Microsoft 365
• Classroom quizzes and quick polls in Teams or PowerPoint
• Internal surveys restricted to people inside one organization

Jotform

• Bronze, Silver and Gold are single-user plans; Enterprise is the only multiuser plan.
• The free Starter plan allows 5 forms and 100 submissions a month, and its forms show Jotform branding.
• HIPAA compliance features are limited to the Gold and Enterprise plans.
• Paid plans have no trial period, only a 30-day money-back guarantee; once submission storage is full, the oldest responses are deleted.

Microsoft Forms

• Forms is not sold on its own; the paid versions come inside Microsoft 365 plans.
• Personal Microsoft accounts are limited to 200 responses per form or quiz when free and 1,000 when paid.
• Each user can create up to 400 forms, with up to 200 questions per form.
• Copilot features need a Copilot license, and Microsoft points to Dynamics 365 Customer Voice for more advanced branding and analysis.

Jotform

Drag-and-drop Form Builder

Build forms without code, starting from more than 20,000 premade templates, with conditional logic to show or hide fields and widgets that extend what a form can do.

Online payments

Collect one-time payments and recurring subscriptions through gateways such as PayPal, Stripe and Square. Monthly payment submissions are capped by plan, from 10 on Starter to 1,000 on Gold.

Jotform Sign

Create, share and e-sign documents. Signed documents count against a monthly limit that runs from 10 on Starter to 1,000 on Gold.

Workflows, Tables and reports

Jotform Workflows automates approval steps, Jotform Tables organizes submissions in a workspace, and Report Builder turns responses into charts and grids.

Mobile app with offline collection

The free iOS and Android app collects submissions without an internet connection and has a kiosk mode for gathering many responses on one device.

AI Agents

Agents trained on URLs, uploaded documents or custom Q&As answer questions and guide people through a form over chat, phone, SMS, WhatsApp and email.

Microsoft Forms

Surveys, quizzes and polls

Build surveys, quizzes and polls in a browser. Branching questions collect more detailed information by sending respondents to different follow-ups.

Real-time charts and Excel export

Responses appear in real-time charts and automatically generated reports, and can be exported to Excel for custom analysis.

Copilot in Forms

With a Microsoft 365 account and a Copilot license, Copilot drafts a form from a prompt, suggests refinements and summarizes results into key findings.

Quizzes for teaching

Quizzes assess student progress, can carry videos in their questions and export answers to Excel. Forms is available to Office 365 Education customers.

Polls inside Microsoft 365 apps

Polls can be created in Teams, Outlook and PowerPoint, with an allowance of 400 polls on top of the 400-form limit.

Sharing options and themes

Distribute a form by short URL, QR code, Outlook, Teams or an embedded link, limit it to specific people in an organization, and restyle it with editable themes.

Jotform

• Starter$0

  5 forms, 100 monthly submissions, 100 MB of space and 10 payment submissions a month, with Jotform branding.

• Bronze$34

  per month, billed annually ($39 billed monthly)

  25 forms, 1,000 monthly submissions, 1 GB of space and 100 payment submissions a month for one user.

• Silver$39

  per month, billed annually ($49 billed monthly)

  50 forms, 2,500 monthly submissions, 10 GB of space and 250 payment submissions a month for one user.

• Gold$99

  per month, billed annually ($129 billed monthly)

  100 forms, 10,000 monthly submissions, 100 GB of space and optional HIPAA compliance features, for one user.

• EnterpriseCustom

  The only multiuser plan: unlimited forms and submissions, SSO, user management, data residency and a custom domain.

Microsoft Forms

• Microsoft account$0

  Forms with a free personal Microsoft account: up to 400 forms, 200 questions per form and 200 responses per form or quiz.

• Business Basic (no Teams)$5.40

  per user / month, paid yearly

  Microsoft 365 with web and mobile Office apps, business email and 1 TB of storage per user. Forms is included, Microsoft Teams is not.

• Business Basic$7.00

  per user / month, paid yearly

  The same plan with Microsoft Teams, for up to 300 users. Work accounts can collect up to 5,000,000 responses per form.

• Business Standard with Copilot$23.50

  per user / month, paid yearly

  Adds desktop versions of the Office apps and Microsoft Copilot in apps such as Word, Excel, PowerPoint, Outlook and Teams.

• Business Premium with Copilot$32.00

  per user / month, paid yearly

  Adds device security and management, threat protection and sensitive-data protection on top of Standard.

Jotform

• Annual discount

  Save up to 20% with yearly billing

  The pricing page advertises up to 20% off for yearly payment. Bronze is $34 per month billed annually versus $39 monthly, Silver $39 versus $49 and Gold $99 versus $129.

• Nonprofit

  50% off for nonprofits

  Approved nonprofits get 50% off the Bronze, Silver and Gold plans and 30% off the Enterprise plan.

• Education

  50% off for educators and schools

  Verified teachers and academic institutions get 50% off Bronze, Silver and Gold and 30% off Enterprise. Fees for HIPAA, SSO and other add-ons are excluded.

Microsoft Forms

• Nonprofit

  Business Basic free for eligible nonprofits

  Microsoft's nonprofit page lists Microsoft 365 Business Basic, which includes Forms, as a grant that is free for up to 300 users, with staff pricing of $3.50 for Business Standard and $5.50 for Business Premium.

• Education

  Office 365 A1 free for eligible schools

  Educators and students with an eligible education email address can get Office 365 A1 for free. Microsoft says Forms is available to Office 365 Education customers.