Avoma vs Momentum (2026): which should you pick?

Pick Avoma if

• Fits if your sales or customer success team logs meeting notes to a CRM
• Works for companies where many people only watch recordings, since viewer seats are free

Look elsewhere if

• Pricey if you're one person who wants meeting notes, at $19 a month billed yearly or $29 monthly
• Not for you if you want a free plan, as the account turns view-only when the 14-day trial ends
• Skip it if you want coaching and forecasting in the base price, as those are $29-a-seat add-ons
• Tight if your team grows: Startup stops at 25 recorder seats and Organization at 100, and every recorder must share one plan
• Watch out: SSO and HIPAA need Enterprise, with a 10-seat minimum and yearly billing only

Pick Momentum if

• Fits if your revenue team lives in Salesforce and wants call notes to fill the fields
• Works for managers who want deal signals pushed into Slack

Look elsewhere if

• Pricey if you are one person or a small team: $69 a user a month, annual, from the Business plan
• Watch out: the Conversation Intelligence add-on is $30 a user a month
• Skip it if you are not on Salesforce, as the product centres on Salesforce and Slack
• Watch out: minimum pricing thresholds may apply depending on implementation scope
• Skip it if you want to try it free first, as no free plan or trial is listed

Avoma

• There is no free plan. When the 14-day trial ends, the account drops to a viewer role that cannot record new meetings.
• Call scoring, coaching, deal risk alerts and forecasting are add-ons at $29 per seat a month (annual), on top of a base plan.
• Startup is capped at 25 recorder seats and Organization at 100. Enterprise needs at least 10 seats and is billed annually only.
• Every recording user in an account must be on the same base plan.

Momentum

• Plans are priced per user and described as annual; no monthly or free option is shown.
• A Conversation Intelligence add-on is listed at $30 per user a month.
• Minimum pricing thresholds may apply depending on implementation scope, the page says.
• The product centers on Salesforce and Slack; Microsoft Teams support is described as coming soon.

Avoma

Recording and live transcription

Records audio and video on Zoom, Google Meet, Microsoft Teams, Webex and GoToMeeting, with or without a bot, and transcribes in more than 70 languages with speakers named.

AI notes and templates

Notes come with key takeaways, action items and more than 40 default topics, using 10+ built-in templates such as MEDDIC and SPICED. Custom templates and topics start on Organization.

CRM note sync

Saves meeting notes to the matching account, opportunity or contact in Salesforce, HubSpot, Zoho, Pipedrive or Copper without manual entry.

Scheduler

Unlimited 1:1 scheduling links are on every plan. Group and round-robin scheduling need Organization, and rule-based lead routing is a separate add-on.

Ask Avoma

An AI assistant that answers questions about a single meeting on every plan. Asking across all conversations is listed with Enterprise and with the Conversation Intelligence add-on.

Conversation and revenue intelligence

Add-ons for AI call scoring, coaching recommendations, deal risk alerts, win-loss analysis and forecasting, each priced at $29 per seat a month on annual billing.

Momentum

Call summaries and action items

Condenses each call into an overview and turns next steps into buttons that create tasks in calendars and the CRM.

CRM field extraction

Writes insights from calls into CRM fields, which Momentum says covers 98% of field types, with a batch mode for historical calls.

Ask Momentum

Plain-language Q&A over calls, and on higher plans over accounts and deals.

Signals and deal rooms

Sends churn, upsell and deal-risk signals to the right people, with deal and account rooms created in Slack.

Retention and coaching agents

Separate agents capture customer-success calls, flag churn risk and automate sales coaching; availability varies by tier.

Avoma

• Startup$19

  per recorder seat / month, billed annually ($29 billed monthly)

  Up to 25 paid seats: video recording, unlimited transcription and AI notes, Ask Avoma for a meeting, CRM note sync and 1:1 scheduling.

• Organization$29

  per recorder seat / month, billed annually ($39 billed monthly)

  Up to 100 paid seats: adds custom AI topics and templates, group and round-robin scheduling, translation, API access and webhooks.

• Enterprise$39

  per recorder seat / month, billed annually only

  Minimum 10 paid seats: adds SAML or OIDC single sign-on, data retention policies, HIPAA compliance and a designated success manager.

Momentum

• Business$69

  per user / month, billed annually

  Call summaries, action items, email follow-ups, CRM extraction, AI signals, deal and account rooms, with Slack-based support.

• Transformation$99

  per user / month, billed annually

  Business features plus calls-and-accounts Q&A, executive briefs and premium support.

• EnterpriseCustom

  Adds professional services, white-glove onboarding and single sign-on. Discounts are mentioned for teams of 50 or more.

Avoma

• Annual discount

  Up to 33% off with yearly billing

  Avoma offers up to 33% off the base plan when paid yearly upfront: Startup is $19 instead of $29 per recorder seat a month, and Organization $29 instead of $39.

Momentum

• Startups

  Startup plan: 50% off for small teams

  Teams with fewer than 10 people in go-to-market can contact Momentum for 50% off the Business or Transformation tiers.