Calendly vs Zoho Bookings

Calendly

• Sales, recruiting and customer teams that book many external meetings
• Individuals who need one free booking link
• Teams that need round-robin assignment and lead routing

Zoho Bookings

• Teams already using Zoho CRM, Bigin or Zoho One
• Solo users who need a free booking page with two-way calendar sync
• Businesses with several branches or departments taking bookings

Calendly

• The Free plan allows one event type and one calendar connection, for one-on-one meetings only.
• Round-robin scheduling, lead routing and Salesforce sync need Teams; SSO is an add-on on Teams and built into Enterprise.
• Notetaker and Callie are not in base Standard or Teams. They need a Plus plan (Teams Plus is $24 per seat / month, billed yearly) and are English-only.
• Enterprise starts at $15k per year and 50 seats and is billed in USD only.

Zoho Bookings

• The free plan is limited to one user.
• Online payments, group and recurring bookings, SMS and WhatsApp notifications, white labeling and a custom domain all need Premium.
• Basic is limited to one workspace. Extra workspaces beyond Premium's three, and bookable resources, are paid add-ons.
• Revenue reports, the customer portal, appointment limits and the audit log are Premium-only.

Calendly

Event types and booking pages

Set up event types and share a link so invitees choose a time from your availability. Free allows one event type; paid plans allow unlimited.

Team scheduling

Group and collective events come with Standard. Round-robin distribution and centrally managed event types start on Teams.

Routing and CRM sync

Teams adds lead qualification and routing along with Salesforce sync. HubSpot connects from the Standard plan.

Automations and payments

Standard and above send automated reminders and can take payment at booking through Stripe or PayPal.

Notetaker and Callie

Notetaker joins Zoom, Google Meet and Microsoft Teams calls to record, transcribe and recap them. Callie is a beta AI assistant that schedules over email. Both come with the Plus plans.

Apps, extensions and API

iOS and Android apps, extensions for Chrome, Firefox, Edge and Safari, add-ins for Outlook, Gmail and LinkedIn, website embeds, and a REST API with webhooks.

Zoho Bookings

Event types and booking pages

Four event types: one-on-one, collective, group and resource-based. Share a booking link or embed a widget. Group, recurring and resource bookings need Premium.

Workspaces

Workspaces group event types by location or department. Basic is limited to one; Premium includes three, with more sold as add-ons.

Round robin and routing forms

Both paid plans distribute appointments across users with a choice of four methods. Premium adds routing forms that send a customer to the right booking page.

Workflows

Email notification workflows come with Basic. SMS workflows and custom workflows built with a script builder are part of Premium.

Payments

Premium can charge for appointments at booking through providers that include Stripe, PayPal and Razorpay.

Zia setup and MCP server

Zia, Zoho's AI, configures an account and can build a booking page from a company's web address. An MCP server lets outside AI assistants manage appointments.

Calendly

• Free$0

  One event type, one calendar connection and one-on-one scheduling.

• Standard$10

  per seat / month, billed yearly

  Unlimited event types, up to 6 calendar connections, group events, automations, and Stripe and PayPal payments.

• Teams$16

  per seat / month, billed yearly

  Adds round-robin scheduling, lead routing, Salesforce sync, admin tools and an optional SSO add-on.

• EnterpriseFrom $15k

  per year, starting at 50 seats

  SSO and advanced provisioning, audit logging, the full Salesforce routing suite and priority support.

Zoho Bookings

• Free$0

  One user, online meetings, notification emails and reminders, and two-way sync with Zoho, Google and Microsoft calendars.

• Basic$6

  per user / month, billed annually ($8 billed monthly)

  One workspace, one-on-one and collective bookings, round robin, email workflows, appointment reports, and Zapier and Zoho CRM integrations.

• Premium$9

  per user / month, billed annually ($12 billed monthly)

  3 workspaces, group, recurring and resource bookings, online payments, SMS and WhatsApp notifications, routing forms, white labeling and a custom domain.

• FlexCustom

  A tailored plan for organizations with custom requirements, quoted by Zoho's sales team.

Calendly

• Annual discount

  Save 17% to 20% with yearly billing

  Calendly's pricing page lists a 17% saving on Standard and a 20% saving on Teams when billed yearly instead of monthly.

• Other savings

  Volume pricing on annual Teams plans

  On annual Teams plans, seats beyond the first 30 cost less: $14.50 per month for seats 31 to 50, stepping down to $12 from seat 301.

Zoho Bookings

• Annual discount

  Save 25% with yearly billing

  Zoho's pricing FAQ says an annual plan saves 25%: Basic is $6 instead of $8 per user / month and Premium is $9 instead of $12.

• Nonprofit

  Special pricing for nonprofits and education

  The pricing FAQ says nonprofits and educational institutions get special pricing on request by email. No rate is published.