Surveyplanet vs Zoho Survey

Surveyplanet

• Anyone who needs unlimited free surveys and responses
• Researchers and educators working on a small budget
• Small teams that want a flat yearly price per license

Zoho Survey

• Teams that already use Zoho CRM, Zoho Sheet or other Zoho apps
• Field surveys on tablets where there is no connection
• Single users who want unlimited responses on an annual plan

Surveyplanet

• Exporting results and question branching are not on the free plan; both require Pro.
• Free surveys carry Surveyplanet branding; non-branded, white-label surveys need Pro.
• Teams, custom survey URLs, Insights and API access are Enterprise only, which is listed at $350 per year with no monthly option.

Zoho Survey

• The free plan allows 10 questions and 100 responses per survey, with no skip logic, logo or XLS and CSV export.
• Free, Basic, Plus and Pro each include 1 user; only Enterprise has 3 users, user management and audit logs.
• Basic is sold on annual billing only, and monthly billing limits responses per survey to between 3,000 and 7,000 a month.
• Webhooks, white labeling and the Google Sheets, Zapier, Zoho CRM and Tableau integrations start at Pro.

Surveyplanet

Unlimited surveys and responses

The free plan sets no limit on the number of surveys, questions per survey or responses collected.

Question branching

Branching, also called skip logic, shows or skips questions based on earlier answers and can end a survey early. It is a Pro feature.

Themes and white labeling

Basic themes are free. Pro adds a theme designer with CSS inputs, your own logo and images, and Enterprise adds custom survey URLs.

AI survey creation and analysis

Pro generates a survey from a topic with AI. Enterprise adds AI analysis of results, with insights, sentiment and suggestions.

Exports and reports

Free accounts get a basic summary and charts in the app. Pro exports results to Word, Excel, CSV, JSON or a PDF summary and filters results.

Insights and Teams

Enterprise shows live sessions, completion and bounce rates, a location map and device usage, and lets several accounts share surveys.

Zoho Survey

Survey builder and AI Survey Creator

Build from more than 30 question types and over 250 templates, or describe a survey and have the AI Survey Creator draft it. Both are on every plan.

Skip logic and scoring

Display, page and answer logic show or skip questions based on earlier answers, and scoring assigns points to responses. Both start on Plus.

Distribution channels

Send surveys by email, link, social media, website embed, pop-up or inside an email on every plan. SMS distribution starts on Plus.

Offline collection

An offline feedback app for iPad and Android tablets runs surveys in kiosk mode and uploads responses once a connection returns. Available from Basic.

Reports and analysis

Real-time reports are on every plan. Filters and sentiment analysis start on Basic, cross-tab and trend reports on Plus, and SPSS export on Pro.

White labeling and translation

Pro and Enterprise can host surveys on their own domain with a custom favicon and translate a survey into more than 90 languages.

Surveyplanet

• Free$0

  Unlimited surveys, questions and responses, with basic themes, over 90 pre-written surveys, anonymous surveys, embedding and basic in-app reports.

• Pro$180

  per year, or $20 billed monthly

  Adds exports to Word, Excel, CSV, JSON and PDF, question branching, custom themes, white-label surveys, images, kiosk mode and AI survey creation.

• Enterprise$350

  per year

  Adds Teams for sharing surveys across accounts, AI analysis of results, custom survey URLs, Insights on survey performance and API access.

Zoho Survey

• Free$0

  1 user, unlimited surveys, 10 questions and 100 responses per survey, the AI Survey Creator and real-time responses.

• Basic$7.42

  per month, billed annually (no monthly billing)

  1 user, unlimited questions and 12,000 responses per survey a year, with logo and theme customization, offline collection and XLS and CSV export.

• Plus$25

  per month, billed annually ($35 billed monthly)

  1 user and unlimited responses on annual billing (3,000 per survey a month on monthly), plus skip logic, scoring, SMS and cross-tab reports.

• Pro$35

  per month, billed annually ($49 billed monthly)

  1 user, plus multilingual surveys, white labeling, webhooks, SPSS export and the Zoho CRM, Google Sheets, Zapier and Tableau integrations.

• Enterprise$75

  per month, billed annually ($109 billed monthly)

  3 users, with user management, departments, single sign-on, audit logs, priority support and personalized onboarding.

Surveyplanet

• Annual discount

  Save $60 with the yearly Pro plan

  Pro costs $180 a year instead of $20 a month, which the pricing page describes as getting three months free.

• Other savings

  Bulk pricing for multiple licenses

  Pro and Enterprise licenses are discounted by quantity: 10% off for 2 to 5, 20% for 6 to 10, 30% for 11 to 15, 40% for 16 to 25 and 50% for 26 or more.

Zoho Survey

• Annual discount

  Save up to 35% with yearly billing

  The pricing page advertises up to 35% off for yearly billing: Plus is $25 instead of $35 per month, Pro $35 instead of $49 and Enterprise $75 instead of $109.

• Nonprofit

  Discount for qualifying non-profits

  The pricing page says qualifying non-profit organizations can get a discount by emailing the Zoho Survey sales team. No percentage is published.