SurveySparrow vs Survio (2026): which should you pick?
As of Nov 13, 2026, SurveySparrow grades higher than Survio: 2.4 against 2.0 out of 4.0.
Checked Oct 6, 2026 and Nov 13, 2026 · graded Oct 10, 2026 and Nov 13, 2026 by ToolGPA
SurveySparrow grades higher on features and platforms. They get the same grade on value for money, the free plan and ease of use.
Price, platforms and features side by side. The table says where each price was read and when.
SurveySparrow
Chat-style survey and customer feedback platform with AI analysis
Survio
Online survey and feedback form builder with a free plan
Which one is for you
Pick SurveySparrow if
- Fits if you want a survey that reads like a chat rather than a form
- Works for customer experience teams running NPS, CSAT and CES surveys
Look elsewhere if
- Tight if you stay free: 1 user, 3 active surveys, 10 questions each, 75 responses a quarter and no skip logic or embed
- Pricey if you add people, as Basic and Starter cover 1 user and extra users are $49 each a month
- Pricey if you want your own branding, matrix questions or webhooks, which start at Business at $79 a month billed yearly
- Not for you if you want to pay month by month, since billing is quarterly or yearly only
- Watch out: custom CSS, offline mode, SMS, WhatsApp and Salesforce need Enterprise, and the trial stops at 50 responses
Pick Survio if
- Fits if you collect fewer than 100 responses a month
- Works for solo researchers who share surveys by link
Look elsewhere if
- Tight if you stay free, as responses stop at 100 a month and there are no e-mail invitations
- Skip it if you need a team, since only PRO Business has more than 1 user, with 3
- Watch out: prices are in euros and no dollar price is listed
- Watch out: single sign-on, an SLA and custom domains are for custom plans only
How we grade them
| 2.4GPASurveySparrowFair | 2.0GPASurvioFair | |
|---|---|---|
| Value for money | C$19 a month billed yearly is a little under this category's $24 middle, and it brings logic, web embeds and payment questions, but only 1 user and 2,500 responses a year. Branding and webhooks mean Business at $79, extra people $49 each, and there's no monthly billing. | CMini is EUR 13 a month billed yearly (about $15), between the forms category's cheaper quarter ($8.25) and middle ($20). |
| Free plan and trial | CThe free plan is one of the tightest here: 1 user, 3 active surveys, 10 questions each and 75 responses a quarter, with no skip logic and no web embed. The 14-day trial of Business features needs no card but stops at 50 responses. | CFree plan: unlimited surveys and questions, 19 question types, 100 responses a month and no e-mail invitations. |
| Features | BIt covers the whole job: chat-style, classic or single-page surveys from 1,000-plus templates, sent by link, email, Slack or Teams, with workflows that turn feedback into tickets from Business, and AI that asks follow-ups and sorts answers into themes. | CSurvey editor, logic, several distribution channels, multi-language and branding. Logic starts on Mini. |
| Ease of use | CNo store rating on record, and there's a survey to build and a plan's worth of gating to learn around before it does much. The 1,000-plus templates mean you rarely start from nothing. | CNo rating on record. You build each survey yourself. |
| Platforms and integrations | BWeb plus the SurveySparrow Go app on both phones, which doubles as an offline kiosk, with Slack, Teams, Zapier, Google Sheets, HubSpot and Zendesk wired in. No desktop app, and API access isn't on the free plan. | CWeb only, with two integrations listed and webhooks on the top plan. |
| Best for | surveys that feel like a chat | surveys with a free plan of 100 responses a month |
The GPA is the average of the five grades: an A is 4 points, an F is none. The full reasons are on each tool's page: SurveySparrow and Survio. How we grade
Price against what you get
SurveySparrow starts at $19 a month and scores 2.7 out of 4 on features, ease of use and platforms. Survio starts at about $14.52 a month and scores 2.0.
SurveySparrow scores higher, and starts $4.48 a month higher: the question is whether the extra is worth that to you. Of the other form and survey tools on the chart, 1 scores higher than SurveySparrow for less, and 29 score higher than Survio for less.
Features, ease of use and platforms, averaged
What paid plans start at, a month (each step along is roughly double) →
- The best score at each price
- Has a free plan
- No free plan
Where they differ
- SurveySparrow also covers workflow automation.
At a glance
| SurveySparrow | Survio | |
|---|---|---|
| Pricing | Free plan | Free plan |
| Starts at | $19 per month, billed yearly ($39 per month billed quarterly) | €13 per month, billed yearly (€16 billed monthly) |
| Free plan | 1 user, 3 active surveys, 10 questions per survey, 75 responses per quarter, 1,000 contacts and 200 emails. No display or skip logic, web embed or API access. | Unlimited surveys and questions, 19 question types and 100 responses per month, with no e-mail invitations. |
| Free trial | 14-day trial of the Business plan features, no credit card, limited to 50 responses | None listed |
| Web | ||
| iOS | ||
| Android | ||
| Made by | SurveySparrow Inc. | Survio |
| Price read from | surveysparrow.com | survio.com |
| Checked | Oct 6, 2026 | Nov 13, 2026 |
Worth knowing
SurveySparrow
- The free plan stops at 75 responses per quarter, 3 active surveys and 10 questions per survey, with no display or skip logic.
- Plans are billed quarterly or yearly; the pricing page offers no month-to-month billing.
- Basic and Starter include 1 user and Business 3; additional users are a $49 per user / month add-on.
- Custom branding and webhooks start at Business; custom CSS, offline mode, SMS, WhatsApp and Salesforce need Enterprise.
Survio
- Prices are shown in euros; the pricing page lists no dollar price.
- The free plan caps collection at 100 responses a month and sends no e-mail invitations.
- Only PRO Business includes more than 1 user (3 users); larger teams need a custom plan sold through sales.
- Single sign-on (SAML 2.0), a guaranteed SLA and custom domains are listed only for custom plans.
Key features
SurveySparrow
- Chat, classic and single-page surveys
- Every plan can build a survey as a chat-style conversation, a classic survey or a single page, starting from more than 1,000 templates.
- Logic and question types
- Display and skip logic start on Basic. Matrix, rank order and constant sum questions need Business, and heatmap questions are Enterprise only.
- Distribution channels
- Share by link, email, Slack or Microsoft Teams on any plan. Web embeds and QR codes start on Basic; SMS, WhatsApp and the mobile SDK are Enterprise.
- Workflows and ticketing
- From Business, custom workflows and webhooks act on responses, and feedback can be turned into tickets with assignment rules and SLA settings.
- AI follow-ups and analysis
- Echo agents ask respondents follow-up questions, and CogniVue groups feedback into themes and sentiment. Key driver analysis is listed under Enterprise.
- SurveySparrow Go mobile app
- A companion app for Android and iOS that creates, shares and tracks surveys from a phone and can run as an offline survey kiosk.
Survio
- Survey editor
- Build surveys with 19 question types including NPS, with images, videos and links in questions, and an AI form builder.
- Survey logic
- Skip questions or end the survey based on earlier answers, and pass URL parameters such as an order number into results.
- Distribution channels
- Share a survey by link, QR code, social media, an embedded pop-over or iframe, or e-mail invitations from paid plans.
- Multilingual surveys
- Run one survey in several languages, adding translations yourself or using AI translation, with all responses in one dataset.
- Branding
- Mini changes colors and the start page; Standard and above add your logo and an exit page.
- Team features and webhooks
- Folders, team sharing, team management and workflow automations through webhooks, with limits that depend on the plan.
Plans
SurveySparrow
Free$0
1 user, 3 active surveys, 10 questions per survey and 75 responses per quarter, shared by link, email, Slack or Microsoft Teams.
Basic$19
per month, billed yearly; $39 per month billed quarterly
1 user and 2,500 responses a year (600 a quarter on quarterly billing), with display and skip logic, web embed, QR codes and payment questions.
Starter$39
per month, billed yearly; $59 per month billed quarterly
1 user and 15,000 responses a year (3,600 a quarter on quarterly billing), plus email embed, manual translation, redirects and HubSpot.
Business$79
per month, billed yearly; $149 per month billed quarterly
3 users and 36,000 responses a year (9,000 a quarter on quarterly billing), plus custom branding, matrix questions, custom workflows and webhooks.
EnterpriseCustom
3 or more users with custom limits, custom CSS, auto-translation, offline mode, SMS and WhatsApp distribution, audit logs and HIPAA compliance.
Survio
Free$0
1 user, unlimited surveys and questions, 100 responses per month and no e-mail invitations.
Mini€13
per month, billed yearly (€16 billed monthly)
1 user, 1,000 responses per month, ad-free surveys, form logic and basic design customization.
Standard€16
per month, billed yearly (€29 billed monthly)
1 user, 5,000 responses and 10,000 e-mail invitations per month, logo and colors. Shown as 43% off.
PRO Business€54
per month, billed yearly (€70 billed monthly)
3 users, 18,000 responses in total and 30,000 e-mail invitations per month, with the team features of Standard.
Ways to pay less
SurveySparrow
- Annual discount
Lower monthly rate with yearly billing
Billed yearly, Basic is $19 per month against $39 billed quarterly, Starter $39 against $59 and Business $79 against $149. Response allowances differ between the two terms.
- Other savings
CX Day Sale: 25% off yearly Starter and Business
The pricing page shows the yearly Starter and Business prices reduced by 25% during a CX Day Sale. The page's sale data gives an end date of October 9, 2026.
- Startups
$2,000 of credit for $500 for startups
Registered startups up to two years old with 50 or fewer employees can buy $2,000 of credit for $500. Credits expire after 18 months and do not cover Enterprise plans.
- Education
50% off for students
The pricing page advertises 50% off for students under SurveySparrow for Education, arranged by contacting the company.
- Nonprofit
15% off for NGOs
The pricing page advertises 15% off for non-profit organizations, arranged by contacting the company.
Survio
- Annual discount
Yearly billing is cheaper
Yearly billing is listed at €13 against €16 monthly on Mini, €16 against €29 on Standard and €54 against €70 on PRO Business.
Common questions
Which is cheaper, SurveySparrow or Survio?
As of Nov 13, 2026, Survio is cheaper to start with: about $14.52 a month, against $19 a month for SurveySparrow. SurveySparrow starts at $19 per month, billed yearly ($39 per month billed quarterly), and Survio starts at €13 per month, billed yearly (€16 billed monthly).
Which has a free plan, SurveySparrow or Survio?
As of Nov 13, 2026, both SurveySparrow and Survio have a free plan.
Which platforms do SurveySparrow and Survio run on?
As of Nov 13, 2026, only SurveySparrow lists iOS and Android apps. Both list a web app. A platform missing from a listing is one its maker's pages did not mention.
More comparisons
How this page was made
- The verdict at the top follows a fixed rule. When both tools are in the same category and either is in our top three for it, the verdict follows that ranking: the higher-placed tool is our pick. The top three weigh who each tool suits as well as its grades, so a pick can go against the GPA. Otherwise the page does not pick one and says which grades higher: the higher GPA first; on a tie, the one with a free plan, then the one that starts cheaper in dollars a month, counted the same way for both; if they are still level, what the choice depends on.
- The grades are our own, from each tool’s review or report card. The GPA is their average.
- Prices, plans and platforms come from each tool’s listing. The table above says where each price was read and when.
- The differences and the answers to the questions are worked out from those listings.