Acuity Scheduling vs Appointlet

Acuity Scheduling

• Salons, studios, coaches, tutors and other appointment-based businesses
• Taking a deposit or full payment at the time of booking
• Selling packages, memberships and gift certificates alongside appointments

Appointlet

• Small teams that take client appointments and need round robin
• Schools, clinics and firms that collect intake details at booking
• Up to 5 people who book fewer than 25 meetings a month and want to pay nothing

Acuity Scheduling

• There is no free plan. When the 7-day trial ends, a paid plan is needed to keep using the account.
• Plans are capped by calendars, which map to staff or locations: 1 on Starter, 6 on Standard and 36 on Premium.
• Text reminders, the waitlist, memberships, packages and gift certificates need Standard or Premium.
• Hiding the "Powered by Acuity Scheduling" footer, signing a HIPAA BAA, and custom API and CSS are Premium-only.

Appointlet

• The Free plan is capped at 5 members, 25 bookings per month and 1 scheduling page.
• Automated reminders, payment collection, round robin, group meetings, Zapier and webhooks all need Premium.
• There is no mobile app: the FAQ lists Chrome and Firefox extensions and says a mobile app is in development.
• Recurring meetings are not supported, and support is by chat and email with no phone line.

Acuity Scheduling

Branded booking page

Clients self-schedule, reschedule or cancel on a page with your logo and colors. Share it as a link or QR code, or embed it in a Squarespace site or another website.

Payments, deposits and invoicing

Take full payment, a deposit or a card on file at booking through Stripe, Square or PayPal, and send invoices. The mobile app accepts in-person payments, including tap-to-pay.

Reminders and intake forms

Automated email confirmations, updates and reminders on every plan, with custom intake forms at booking. Text message reminders start on Standard.

Calendar sync and availability rules

Syncs with Google Calendar, Outlook and iCloud to block busy times. Set daily appointment limits, buffers between bookings and room or resource restrictions.

Classes, packages and memberships

Offer one-to-one services or group classes and workshops. Standard and Premium can sell appointment packages, subscriptions, memberships and gift certificates.

AI Booking Assistant

An AI chat bot that helps clients get booked on the scheduling page. It is available on the Premium plan only.

Appointlet

Scheduling pages and links

Share a link to a booking page by email, text or social media, or embed the page on a website inline or as a pop-up.

Team scheduling

Round robin, a Premium feature, distributes meetings across members with pooled availability. Co-hosted meetings show only times when every host is free.

Custom intake forms

Forms collect details at booking with text fields, single and multiple choice questions and checkboxes. They are included on every plan.

Reminders and manual approval

Premium sends automated email reminders before meetings and lets hosts approve or decline each meeting request before it is confirmed.

Payment collection

Premium accounts can charge for a meeting at booking through Stripe or PayPal. Appointlet says it takes no commission on those payments.

Calendar and conferencing sync

Connects Google and Office 365 calendars to prevent double bookings, and creates a unique Zoom, Google Meet, Microsoft Teams or Webex room for each meeting.

Acuity Scheduling

• Starter$16

  per month, billed annually ($20 billed monthly)

  1 calendar, payments through Stripe, Square, PayPal or Venmo, email reminders, custom client forms and automatic time zone conversion.

• Standard$27

  per month, billed annually ($34 billed monthly)

  Up to 6 calendars, plus text reminders, an appointment waitlist, memberships, packages and gift certificates.

• Premium$49

  per month, billed annually ($61 billed monthly)

  Up to 36 calendars, plus the AI Booking Assistant, a BAA for HIPAA compliance, logo removal, per-staff time zones, and custom API and CSS.

• EnterpriseCustom

  Unlimited calendars and scheduling instances, VIP account management, additional APIs and a central dashboard; priced through sales.

Appointlet

• Free$0

  Up to 5 members, 25 meetings a month and 1 scheduling page, with calendar sync, intake forms and web conferencing rooms.

• Premium$9

  per member / month, billed annually ($12 billed monthly)

  Unlimited meetings, automated reminders, manual approval, group meetings, round robin, payments, Zapier, webhooks and no Appointlet branding.

• EnterpriseCustom

  Priority customer support, quarterly account reviews and advanced security measures. Pricing on request.

Acuity Scheduling

• Annual discount

  Save 20% by paying annually

  Acuity's pricing page lists a 20% saving on annual billing: Starter is $16 instead of $20 per month, Standard $27 instead of $34 and Premium $49 instead of $61.

Appointlet

• Annual discount

  Save 25% with annual billing

  Premium costs $9 per member a month when billed annually, against $12 billed monthly. The pricing toggle labels this as a 25% saving.

• Education

  25% off for educational institutions

  The pricing FAQ offers accredited educational institutions a 25% discount, requested by contacting support with proof of status.

• Nonprofit

  25% off for nonprofits

  The same pricing FAQ extends the 25% discount to nonprofits that contact support and submit proof of their status.